Moritz Kia Alliance

Awesome customer service This was the 3rd car we have purchased from Moritz Kia and every time it's been a great experience. James was very helpful without being pushy. And fi This was the 3rd car we have purchased from Moritz Kia and every time it's been a great experience. James was very helpful without being pushy. And financing was a breeze. We will definitely continue to be return customers. More

Best car buying experience to date (and I've bought a LOT) I first encountered this dealership & Greg Bullard when I submitted an email request for pricing information on a car (New 2016 Kia Soul) I found onli I first encountered this dealership & Greg Bullard when I submitted an email request for pricing information on a car (New 2016 Kia Soul) I found online. I would never have visited this dealership as it's not in close proximity to my home. Typically when I submit an email inquiry I intentionally leave my phone number off the submission as I do not want to be hounded by sales people. In this instance we had just had a VERY negative experience last week at a different dealership and I was hesitant to even check out a different one. I've bought over a dozen cars in the DFW metroplex (I have 3 teenagers and we survived a very bad hail storm in 2016). That being said, Greg was very prompt in his response, he didn't hound me for my cell # through email and when I explained that I was interested in this vehicle for my daughter for a surprise on her 16th birthday, he jumped into action and helped me with the logistics. I submitted the credit app online, I negotiated the rate / payments via text message with Greg (15 texts total). Greg made sure the car was ready to go, even went so far as to arrange a big red bow to be on it, and to call me the morning of pick up to "plan our story" so the surprise went smoothly. I had let him know ahead of time that we weren't interested in any extended warranties etc. I should add that AFTER we had agreed on price, he realized we were eligible for another $400 military rebate and he disclosed that, so our price dropped further. When we got into finance, I was curious to see how that would go as we had already "surprised" my daughter. While we were signing, Greg was outside helping her pair her phone and get to know her car. The finance guy "little Mike" was extremely friendly, not pushy at all and respected our decision to pass on any add ons. They do their documents electronically which makes the process very fast, smooth and easy to handle. Even when I ran outside and came back in, there was another salesman that opened the door for me. He asked "Hi there - are you working with someone?" This is an example of a team that works well together, as opposed to dealerships that are vulture like in how they greet customers. The 2016 Kia Soul we bought is our first Kia. I can already tell it will not be our last, and I can tell that any future car buying experiences will be with this dealership, specifically Greg. I could not more highly recommend this dealership and these employees based on our fast, easy and painless process. I wish we lived closer to utilize their service department as well. More

The whole process was amazing! I usually hate car shopping and the pushy salesmen but these guys were so patient and overall just made the whole process relaxing and simple. These g I usually hate car shopping and the pushy salesmen but these guys were so patient and overall just made the whole process relaxing and simple. These guys were amazing! They sold me my very first car and it was a very smooth and wonderful process!! More

BEST CUSTOMER CARE!!!! Bruce has been the best salesman I've worked with when buying a car! Super friendly and easy to talk to! Never made me feel like I was being pushed in Bruce has been the best salesman I've worked with when buying a car! Super friendly and easy to talk to! Never made me feel like I was being pushed into a vehicle I didn't want or that wouldn't work for my family. I told him my situation and what I needed and he made it happen! I've already recommend Bruce to friends and neighbors that are in search for a new vehicle!!! Thank you Bruce for all your help! More

Easy and pleasant car buying experience The entire car buying process, from initial contact with salesman Bruce Lindeman to the finance consultant to the delivery, was friendly, courteous, i The entire car buying process, from initial contact with salesman Bruce Lindeman to the finance consultant to the delivery, was friendly, courteous, informative, and professional. I had contacted Bruce by email and telephone before going to the dealership to take a test drive and to discuss my purchase options if I liked the car that I had selected. Bruce met my wife and me at the door and had already brought to the door a car that met my requirements. He clearly explained and showed to us the car's features before taking the test drive. We loved everything about the car so we proceeded to go to Bruce's office to discuss price. All of the pricing options were shown clearly and with little delay. We selected what we felt was the best deal for us, then shortly went to the finance consultant to complete the deal while the car was being washed and filled with gasoline. By the time we had concluded the finance part of the purchase, the car was ready for us. Bruce showed us the dealership's service area and then took us to our new car and reviewed the car's features again He also set up our cell phones for us. Throughout the entire process, Bruce was friendly and able to answer all of our questions. In summary, Bruce and the Moritz team made this purchase and enjoyable experience. I strongly recommend Bruce Lindeman as the person to see when buying a car. More

Awesome experience!!! The guys were very friendly. They even stayed late for us. The paper work aspect was super quick. Steve made us feel very comfortable with everything. The guys were very friendly. They even stayed late for us. The paper work aspect was super quick. Steve made us feel very comfortable with everything. We plan to return with all our relatives for any future purchases. Thanks y'all, for everything. Very happy with our purchase! More

Great car buying experience Greg made my husband & myself feel at ease for the introduction. Helped me decide which auto would fit my needs best then too us to drive the autos. G Greg made my husband & myself feel at ease for the introduction. Helped me decide which auto would fit my needs best then too us to drive the autos. Greg when above the norm to get us the very best pricing and interest rate. Financing was a breeze and we were done and out the door to drive away in our new Sportage! More

Amazing Customer Service Our situation was pretty unique. Greg Bullard definitely exceeded my expectations in his customer service. He worked hard to build rapport and addres Our situation was pretty unique. Greg Bullard definitely exceeded my expectations in his customer service. He worked hard to build rapport and address all of our needs and questions. He never kept us waiting and communicated each step through to delivery. Thanks Greg! More

Moritz Kia Alliance has a "Great Bunch of Guys" These folks are friendly and professional. I was not planning to buy a car when I walked in the dealership, but the deal was so good, and the staff s These folks are friendly and professional. I was not planning to buy a car when I walked in the dealership, but the deal was so good, and the staff so nice, that I just decided that these were the folks to do business with. In addition, there was absolutely no pressure; these people are not pushy, and treat their customers with the utmost respect. Ed Wallace from 570AM KLIF radio introduced me to Matt Ducote at the Hurst dealership. My daughter and I drove a Soul there, but we then decided on a Soul+. The car we were interested in was at the Alliance store, so Matt sent me to see Rusty Sanders and Greg Bullard in Alliance. Greg actually sold me a different car than the one I went to see, and at a fabulous price! I bought an awesome warranty from Mike Ford in finance! I say bought, because again, there was no pressure. I just can't say enough good things about this great bunch of guys! More

Hard to Find Truck Found at Kia I searched hard for a specific truck and was only able to find it at the Moritz Kia and one other. The truck was in great shape compared to the other I searched hard for a specific truck and was only able to find it at the Moritz Kia and one other. The truck was in great shape compared to the other dealership and the staff was significantly more professional. I dealt with Greg Bullard and Steve Potter to get me the truck of my dreams! Both were fantastic to work with and went out of their way to answer any questions I had. I would recommend buying from this dealership. I purchased the truck two days ago so will update if anything changes! More