Moritz Kia Alliance

I’ll be back So I went into the dealership trying to trade my car in for a lease car but I was really inside down on the car so I knew for the start it would be a So I went into the dealership trying to trade my car in for a lease car but I was really inside down on the car so I knew for the start it would be a long shot if I got approved for the program so I first got to meet (Andy) the sales rep and I explained everything to him and he told me he will do everything he can to get me in the car I wanted he took some info and asked what car I was looking for I told him about the lease and I wanted a Kia Sorento he assembled his team and I was quickly talking with other people from different departments that could help me get what I wanted I was talking with lease and retail new and used and they all where very quick to get me the info I needed to make my choice on what I wanted to do after all was set and done I chose to buy a new Sorento and in comes (Mike) and (Tony) both saying they will do everything they can to get the payments I wanted and get me in the car as soon as possible I waited for a while but while I was waiting I managed to talk with just about everyone that worked in the dealership everyone was very friendly and we just started talking about anything and everything it was really nice to help pass the time and they all had faith in me about getting the car I wanted (Tony) finally came out and we managed to make a deal on the car so he took me to the back and we went over every fine detail and he asked me several times if I had anything questions or concerns and I did and I spoke up and he was very helpful with answering and teaching me things I didn’t really know anything about so I really appreciate the knowledge he shared with me and helping me with the car I really appreciate everyone’s help there and making feel comfortable when I was really stressed and scared I look forward to doing business with this Kia location in the future and (Andy) I thank you for sharing everything that we talked about and I look forward to that restaurant you told me about thank you all again More

Best Experience at a Dealership😊 Blake assisted us with the purchase of our new Kia Soul. His kindness and knowledge was very helpful and he made us feel comfortable every step of the Blake assisted us with the purchase of our new Kia Soul. His kindness and knowledge was very helpful and he made us feel comfortable every step of the way. Any questions we had he answered them, I believe he went above and beyond to make sure we were taken care of. The entire team there at Moritz Kia was exceptional. Everyone was friendly, welcoming and kind. More

Sales Very smooth process and friendly staff. The sales aspect of this location was great and I hope the service is up to par like sales. Very smooth process and friendly staff. The sales aspect of this location was great and I hope the service is up to par like sales. More

Good experience The dealership service provided during my were both competent and thorough. I was completely satisfied and would not hesitate to recommend them to The dealership service provided during my were both competent and thorough. I was completely satisfied and would not hesitate to recommend them to all my friends. More

Salesman was great very knowledgeable and professional It’s the second time I leased a vehicle from Morita Kia. Great experience both times, entire staff was very friendly and courteous, management was g It’s the second time I leased a vehicle from Morita Kia. Great experience both times, entire staff was very friendly and courteous, management was great, my salesmen didn’t quit until I was satisfied, even though I was pretty hard on them both 😘 sorry guys, keep up the great work. Morita Kia is a great place to lease cars. Satisfied Customer/Mary B More

All listing prices are reasonable! Awesome experience, easy sale and great price! Dealership is clean and friendly with great employees. Will refer everybody I meet to get a car from th Awesome experience, easy sale and great price! Dealership is clean and friendly with great employees. Will refer everybody I meet to get a car from this dealership!! More

Awesome experience James Honeycut this is our 3rd purchase we love it the entire team is helpful. Great selection of cars always so how full friendly the service departm James Honeycut this is our 3rd purchase we love it the entire team is helpful. Great selection of cars always so how full friendly the service department is awesome too More

Excellent! We really enjoyed the no pressure experience we received at Moriz Kia. Andy was a true professional. He was courteous, kind and listened to our every We really enjoyed the no pressure experience we received at Moriz Kia. Andy was a true professional. He was courteous, kind and listened to our every question. I would definitely recommend Andy to anyone looking to buy a new or used automobile. More

Amazingly fast and NO pressure! Once I found the car I wanted. It was fast no haggle process. Under 2 hours start to finish! I told them what I wanted. Tony and Mike made it happen! Once I found the car I wanted. It was fast no haggle process. Under 2 hours start to finish! I told them what I wanted. Tony and Mike made it happen! It's my 3rd vehicle I've purchased from them. I'll be back again no doubt! More

HORRIBLE CUSTOMER SERVICE Kia at Alliance has hired a man in the Service Dept is EXTREMELY RUDE. I dont know his name b/c he never gives it and his name tag is not visible. How Kia at Alliance has hired a man in the Service Dept is EXTREMELY RUDE. I dont know his name b/c he never gives it and his name tag is not visible. However, you can pull up my last service and his name is on it b/c I requested another person and they said they couldnt do that. It was not just the one experience, it was several! I kept coming back in hopes he was not there or he just had a bad day, but no, he was there and his mood was worse. He is annoyed that customers are bringing in their cars to be serviced and acts like we are wasting his time. Apparently, there is only 1 mechanic b/c I am told everytime I have to leave my car for 2 days. An oil change should take an hour, 2 hours tops, not 2 days. My last service was for my engine. After holding my car for a week and half, the warranty we paid extra for was denied. I was told, "I should have taken better care of my car and not treated it as a kids playground." Due to the rudeness we refused spend any more money with Kia at Alliance and that made him angry and our car was not ready for another 2 days and claimed it was b/c they were so busy. We then got offered TRIPLE the trade in value that Kia offered from Carmax, so Kia tried to take advantage of us again. We will NEVER get another Kia for they are not built to last and Kia does not honor their warranties. Also, I do not like pulling into a dealership parking lot and have 4 to 5 salespeople follow my car so when I park they can get in my face. I was still driving and they were right beside me and didnt walk away until they saw I was going to Service. If I want help with a car, I know how to find someone, I dont need to be stocked. I have made it my mission to post EVERYWHERE to not get service done at Kia at Alliance and their sales department are too pushy. It is sad that several people agree and they know of the guy I am talking about b/c he is rude to everyone, I am not special. More