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Moritz Kia Alliance

Fort Worth, TX

4.9
2,204 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,204 Reviews of Moritz Kia Alliance

January 19, 2023

Best customer service I’ve ever gotten at a dealer! We felt like family while working out the details on our trade in and purchase. Chris Fulco is excellent and transparent with every step. They gave u More

by toneisha keefer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bethel, Chris Fulco
Jan 24, 2023 -

Moritz Kia Alliance responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Moritz Kia Alliance Team

January 18, 2023

The service was very good and I did appreciate it. Thank you so much for service . More

by Francois Anga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Jan 23, 2023 -

Moritz Kia Alliance responded

Francois, thank you for sharing this great feedback with us. We feel our service department is what makes Moritz Kia Alliance special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, The Moritz Kia Alliance Team

January 18, 2023

My service provider Mr Kyle was absolutely awesome… kept me advised of the entire process, was very professional, and respectful. Great job Mr Kyle… great experience at Alliance KIA. More

by Nvargas1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Kyle
Jan 23, 2023 -

Moritz Kia Alliance responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team

January 17, 2023

We were very pleased to work with Andy. He is knowledgeable and mannerly. He listened to our wants and found us just the right car. More

by gmartin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh, Joseph Bethel
Jan 20, 2023 -

Moritz Kia Alliance responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team

January 17, 2023

They were able to get my car in promptly. When they needed more time to assess, they were able to put me in a loaner car. Also, the advisor I dealt with was very professional. The waiting are More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Egerton
Jan 20, 2023 -

Moritz Kia Alliance responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Moritz Kia Alliance Team

January 13, 2023

Service was quick and informative. People that work there are very personable Good job Thanks More

by Vbalwowo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Brian Lucas, Steve Van Cleave
Jan 19, 2023 -

Moritz Kia Alliance responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Moritz Kia Alliance Team

January 11, 2023

Excellent customer service! ! The absolute Best dealership service department ever! I’m always taken care of well! More

by Tracey Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jan 17, 2023 -

Moritz Kia Alliance responded

Tracey, thank you for sharing this great feedback with us. We feel our service department is what makes Moritz Kia Alliance special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, The Moritz Kia Alliance Team

January 09, 2023

Staff is very professional and work is done in a timely manner. Able to answer any questions. More

by kcpkcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Jan 12, 2023 -

Moritz Kia Alliance responded

It is great to hear about your recent service experience. We greatly appreciate your business and we look forward to working with you again in the future! Best, The Moritz Kia Alliance Team

January 09, 2023

One of the easiest car buying experiences we’ve ever had. Andy was very knowledgeable and helpful. More

by housertsjk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh, Joseph Bethel
Jan 12, 2023 -

Moritz Kia Alliance responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Best, The Moritz Kia Alliance Team

January 06, 2023

We have been to this dealership before and really like the customer service provided throughout the whole process More

by Teresa N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh
Jan 11, 2023 -

Moritz Kia Alliance responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Best, The Moritz Kia Alliance Team

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