Moritz Kia Fort Worth

Michael's customer service was outstanding! The environment he created was welcoming, informative, accommodating, and stress free. Although it's not customary to leave gratuity the service made The environment he created was welcoming, informative, accommodating, and stress free. Although it's not customary to leave gratuity the service made me feel like you should. More

Do not order a custom Telluride from them. I made that mistake and should have stuck with Kia of Frisco. After almost a year of waiting for my new vehicle, the new car sales manager Mario Meza I made that mistake and should have stuck with Kia of Frisco. After almost a year of waiting for my new vehicle, the new car sales manager Mario Meza threatened me by telling me he would not sell me my car unless I gave him a perfect survey, which was followed up with a paper indicating the answer I needed to give. Meanwhile he low-balled my trade-in and after wasting 6 hours of my day telling me could not pay more for my trade-in (a 22' Telluride Prestige with low mileage) listed my trade-in for $11k more than I was offered. His strategy was to threaten to not sell me the car if I didn't accept his offer and guarantee a perfect survey. Since they don't charge above MSRP like other dealers, they try to make up the difference by holding your car hostage to make more on your trade-in. Overall the experience was dishonest and disrespectful. I wouldn't let this place check the air on my tires. My experience with Kia of Frisco was infinitely better. More

Very professional all the way threw the buying process and it was absolutely about trust and it was absolutely about trust More

I have bought 5 cars now from this dealership. Always have had the best help and service from them. Want to thank you guys for always being there when we need you. Keep up the good work and we wi Always have had the best help and service from them. Want to thank you guys for always being there when we need you. Keep up the good work and we will continue coming back. More

The dealership is clean and neat, and I found the service writer to be engaging and helpful. My work was done faster than I expected writer to be engaging and helpful. My work was done faster than I expected More

Customer service is excellent. From the minute you walk in the door till you leave the experience is wonderful. From the minute you walk in the door till you leave the experience is wonderful. More

Excellent! Very friendly and knowledgeable of their products. I purchased a 2023 Kia Soul. I love everything about the car. My salesman, Pierre Dieudonne was t Very friendly and knowledgeable of their products. I purchased a 2023 Kia Soul. I love everything about the car. My salesman, Pierre Dieudonne was the greatest! More

Excellent service from start to finish. Everyone was kind and valued my time. Thank you ! Everyone was kind and valued my time. Thank you ! More

All the staff were very friendly and helpful. Pierre Dieudonne our sales consultant was great and very well knowledge on the car we were buying. Pierre Dieudonne our sales consultant was great and very well knowledge on the car we were buying. More

Anthony has great customer service. He found what I wanted, even made the extra changes after I changed my mine. I am very happy! He found what I wanted, even made the extra changes after I changed my mine. I am very happy! More