Moritz Kia Hurst

I spent a year trying to decide which small SUV to buy, the entire time dreading going to see a "Used Car Dealer" because my experience with them has always been so bad. I have always come away from a use the entire time dreading going to see a "Used Car Dealer" because my experience with them has always been so bad. I have always come away from a used car shopping experience feeling like I was about to be fleeced or that I needed to bathe. As was part of my usual Sunday routine, I was looking through the car ads in the Star Telegram and saw an ad for Moritz Kia showing a new batch of "gently owned" Sorentos, which was one of the three cars down to which I had narrowed my search. I had previously driven the 2012 Santa Fe and Ford Escape but not yet the Sorento. So I set off to Moritz to see what they had. Within 30 seconds of my arrival I was greeted in an entirely genuine fashion by someone I would come to know as Michael Redwood. He understood my sense of humor and we hit it off immediately. We talked about what I wanted and what he had and what the tradeoffs were and options, and, and, and... It was an entirely new experience for me to have a conversation (and a number of test drives) with a "used car salesman" who entirely destroyed the stereotype of what I had come to expect from someone in that line of work. I thoroughly enjoyed my tiem talking to Michael and would highly recommend him to anyone shopping for a car -- especially of course, a Kia. When I tire of my Sorento, I will head back to Moritz and hope that Michael is there to help me select another car. More

Bill was very friendly through the internet process and then when I got to the dealership, Dustin handled the rest. There were a few hiccups in the financing department, so Brian got involved. I don't re then when I got to the dealership, Dustin handled the rest. There were a few hiccups in the financing department, so Brian got involved. I don't remember the finance guys name but he was very helpful and the whole team worked to get me my new Kia at the payments I needed them to be. Dustin has answered questions in a very timely manner even after I drove my new Kia home. More

My experience with Moritz Kia has been absolutely PERFECT! Michael Redwood has made my buying experience there the best I have ever experienced in buying a car. I purchase 2 Borregos from Moritz Kia PERFECT! Michael Redwood has made my buying experience there the best I have ever experienced in buying a car. I purchase 2 Borregos from Moritz Kia and I love both of them. I have visited the service department several times and the techs there have always been very friendly and helpful. Michael, you and Moritz Kia keep up the great work! More

Kederick, thank you for making our purchase so easy. You very kind and answered any questions we had. Everyone we dealt with was kind. Also, walked us though all the bells and whistles on our new Kia. We ar very kind and answered any questions we had. Everyone we dealt with was kind. Also, walked us though all the bells and whistles on our new Kia. We are enjoying our new purchase. I must say they all treated us like family. I would recomend Moritz Kia to anyone. Thank you, Kederick. More

russ was very good and honest, we purshased a vehicle from kia months back and i was willing to buy whatever russ was selling for next vehicle, i never really liked kia but russ made his selling points from kia months back and i was willing to buy whatever russ was selling for next vehicle, i never really liked kia but russ made his selling points and my wife really liked it so we did to, if he was selling fords a recond we would have bought a ford. the whole place made us fell at home and was very freindly from the start, we never felt pressured and answered any questions we had. i would recomend all my freinds and family to this kia dealer and tell them to ask for russ. thanks russ and we will be buying our next vehicle from you what ever it is you are selling. More

Excellent customer service and extremely satsified with service and product offered by this dealership and Dustin. Dustin identified my needs and wants in the vehicle I was looking to purchase, and was ver service and product offered by this dealership and Dustin. Dustin identified my needs and wants in the vehicle I was looking to purchase, and was very accomodating to my schedule and making sure the entire experience was pleasurable for all parties involved. Would definitely buy from this dealer in the future and would request to work with Dustin Cox again! More

I left the Moritz Kia dealership extremely satisfied. I am the proud new owner of a 2013 Kia Optima EX thanks to Greg Pomeroy and the rest of the Moritz staff. I would recommend anyone to visit the Moritz am the proud new owner of a 2013 Kia Optima EX thanks to Greg Pomeroy and the rest of the Moritz staff. I would recommend anyone to visit the Moritz dealership if inquiring for a new/used vehicle, and I would send them to Greg. Greg showed excellent customer service, and helped me and my mom leave the dealership with two brand new cars. This was the only experience I have had at a dealership where I truly felt a personal connection with the staff, and I wasn't there just sitting across the desk from someone just trying to sell me a car. Great job Greg, and to the Moritz Dealership. I look forward to having me and my close ones do business with you in the future. More

Greg provided great customer service in selling me a car. There were no gimmicks and he provided full details in regards to my payments and the approval There were no gimmicks and he provided full details in regards to my payments and the approval More

I traded my Ford Fiesta that I was very displeased with and got a brand new Kia Rio. The Rio is a much nicer car with a lot more features and a much better warranty. So far I haven't had any of the problem and got a brand new Kia Rio. The Rio is a much nicer car with a lot more features and a much better warranty. So far I haven't had any of the problems I had with the Fiesta like the jerky transmission or the voice control that can't understand names correctly. Everyone we interacted with were very welcoming and helpful although the lady at the front desk kept telling my wife and I to have a seat repeatedly which was odd. Overall it was a great experience and I would recommend others to this dealership. More

I would like to commend Mr. Redwood for his professionalism as a car salesman. When my son and I drove into the dealership lot, Mr. Redwood immediately confronted us to see if he could help us professionalism as a car salesman. When my son and I drove into the dealership lot, Mr. Redwood immediately confronted us to see if he could help us and to see what we were looking for. He was so friendly and professional. He explained every single detail on the vehicle during our test drive. Mr. Redwood went out of his way to see that I was pleased with the end result of buying a new car. He worked so hard for me and for that I feel truly blessed with the type of service this gentleman gave me. You should have more employees such as Mr. Redwood. Thanks again Mr. Redwood and I will recommend you and Moritz Kia to all my friends and co-workers. More