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Moritz Kia Hurst

Hurst, TX

4.9
1,495 Reviews
Call Dealership (817) 616-5650
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110 NE Loop 820

Hurst, TX

76053

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1,496 Reviews of Moritz Kia Hurst

November 07, 2023

The service department at Moritz Kia is the best around. I am on my 3rd car with them. I go back because it's THAT good! More

by Sugamama93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrico Hudspeth
Report | Print
Nov 09, 2023 -

Moritz Kia Hurst responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Joby Spradley Service Director 817-595-8301

Helpful
November 04, 2023

They helped me get the service that I needed in the approximate amount of time. More

by jdarkstarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baldwin
Report | Print
Nov 04, 2023 -

jdarkstarr responded

Moritz Kia Hurst, you’re definitely the best!!!

Nov 07, 2023 -

Moritz Kia Hurst responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Joby Spradley Service Director 817-595-8301

Helpful
November 02, 2023

My advisor David was very professional, customer friendly. And explained every thing to me . David is a 5 star employee . More

by Farmer, phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. (David)
Report | Print
Nov 07, 2023 -

Moritz Kia Hurst responded

Phyllis, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything David does for Moritz Kia of Hurst and our customers. Hope to see you again soon! Joby Spradley Service Director 817-595-8301

Helpful
November 02, 2023

Excellent service when and if you are in need of a vehicle this is the best Dealership to come to , they go above and beyond your expectations 5 Stars all the way More

by dannyfrausto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Chambers
Report | Print
Nov 07, 2023 -

Moritz Kia Hurst responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Danny! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Jazz Kazazic General Sales 817-595-8200

Nov 11, 2023 -

dannyfrausto responded

You guys rock

Helpful
November 01, 2023

Had an appointment and got my car right in on time. Service team was efficient and friendly More

by timerickson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scottie
Report | Print
Nov 06, 2023 -

Moritz Kia Hurst responded

I appreciate your kind words about our service team. Thank you for choosing Moritz Kia of Hurst for your vehicle needs. Joby Spradley Service Director 817-595-8301

Helpful
October 28, 2023

The service advisor is very professinal, knowledgeable and kind. He also completed the service earlier than I expected. More

by kguzey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Joby Spradley Service Director 817-595-8301

Helpful
October 28, 2023

Quick and neat service with great customer service. I am very happy with my experience at this dealership More

by sajad0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott A Maywald
Report | Print
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Joby Spradley Service Director 817-595-8301

Helpful
October 28, 2023

Everyone was very knowledgeable and helpful with the entire transaction. Would definitely recommend this dealership to anyone looking for a vehicle. More

by Russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Dinkha
Report | Print
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you for leaving us this great review, Russ! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Jazz Kazazic General Sales 817-595-8200

Helpful
October 27, 2023

Service was completed in half the estimated time. I was very happy due to the quick service. More

by etc.tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Nunley
Report | Print
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Moritz Kia of Hurst. If there is anything more that I can do, please come back and see us again. Take care! Joby Spradley Service Director 817-595-8301

Helpful
October 27, 2023

Took my kia for a recall was told by Rachel on the paper I had things wrong with my kia on the a/C and battery. REALLY?? These are brand new things I had put on how is that possible???? Think twice about wh More

by JOSXB720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
Report | Print
Oct 31, 2023 -

Moritz Kia Hurst responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Joby Spradley Service Director 817-595-8301

Oct 31, 2023 -

JOSXB720 responded

I took my 2014 Kia Sportage for a recall. Rachel indicated on the statement that she recommended a tune up, the air and battery was not up to standard or had to be worked on. She does not know what she is doing or trying to advice customers to do on their vehicle, the reason i say this is because my air compressor and battery are not even half year old i had them professionally insukted NEW. is she out to make hersel commission and Moritz money under false information?? I did a tune which really was not necessary of course the reason i went else where is because i called and left her a message to call me back and to this date SHE HAS NEVER REACHED OUT WHICH IS NOT THE FIRST TIME SHE DOES NOT CALL CUSTOMERS BACK. Moritz is NOT THE DEALERSHIP OF HONESTLY JUST AS CROOKED AS ALL THE OTHERS. Maybe Rachel chooses who she calls back??? I would NEVER 7SE OR RECOMMEND MORITZ. I spend money i didnt have too cause she thought i would take it in and she earn a commission and points with her boss??

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