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Moritz Kia Hurst

Hurst, TX

4.9
1,496 Reviews
Call Dealership (817) 616-5650
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110 NE Loop 820

Hurst, TX

76053

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1,496 Reviews of Moritz Kia Hurst

October 05, 2023

Excellent Service. Professional and courteous. Waiting room was comfortable and clean. Waiting time was quicker than stated More

by mckee.patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Souvannakan
Report | Print
Oct 10, 2023 -

Moritz Kia Hurst responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Joby Spradley Service Director 817-595-8301

Helpful
October 04, 2023

Martin is the best. He listened to my concerns about a noise and fixed it More

by r-mackey
Recommend Dealer
Yes
Employees Worked With
Martin
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Oct 09, 2023 -

Moritz Kia Hurst responded

Thank you for leaving us this great review, r-mackey! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Joby Spradley Service Director 817-595-8301

Helpful
September 29, 2023

The sale person really good at making sure we know the car we are buying but the only thing I not understood was about the interest we were getting until we had signed all the paperwork the financing depa More

by vicenta_plascencia
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrico Hudspeth, Allyson Vaughn
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Oct 03, 2023 -

Moritz Kia Hurst responded

Thank you for sharing your feedback with us Vicenta. At Moritz Kia of Hurst, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to me at your earliest convenience. Jazz Kazazic General Sales 817-595-8200

Helpful
September 29, 2023

A great dealership that is attentive to customers and gives you a personal feel. They never seem overwhelmed like everyone else and their service department is very professional and gets you in and out More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Potter
Report | Print
Oct 03, 2023 -

Moritz Kia Hurst responded

Tom, thank you for your kind words. We feel our service department is what makes Moritz Kia of Hurst special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Joby Spradley Service Director 817-595-8301

Helpful
September 26, 2023

Tristan, David, and Daniel were patient with me. Answered all my questions. Allowed me the time I need and did not pressure me into buying a vehicle. I drove away a very satisfied customer. More

by MMK9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Boldak, Daniel Williams, Tristan Timpone
Report | Print
Sep 29, 2023 -

Moritz Kia Hurst responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jazz Kazazic General Sales 817-595-8200

Helpful
September 25, 2023

This dealership has the best staff and excellent service. Always on time and explain everything prior to work and after it is complete. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Martin
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Sep 28, 2023 -

Moritz Kia Hurst responded

Julie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Joby Spradley Service Director 817-595-8301

Helpful
September 23, 2023

Friendly, fast Service, communicative, reliable No hassle from start to finish Helpful with insurance peace of mind More

by Aerospacegirl67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Nunley
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Sep 27, 2023 -

Moritz Kia Hurst responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Jazz Kazazic General Sales 817-595-8200

Helpful
September 20, 2023

Very attentive and courteous service! My Service technician went above and beyond to make sure that I was care and address with all my needs. More

by vanepr2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 25, 2023 -

Moritz Kia Hurst responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Moritz Kia of Hurst and we look forward to your continued business! Joby Spradley Service Director 817-595-8301

Helpful
September 19, 2023

They were very good Scott was awesome I got my car back in a timely matter More

by bruce.russell1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott was great
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Sep 22, 2023 -

Moritz Kia Hurst responded

Bruce, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Joby Spradley Service Director 817-595-8301

Helpful
September 12, 2023

The Moritz Hurst location did everything they could to make sure we were happy customers. It worked! We’re pleased with our experience and purchase. More

by Mmalone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Chambers, Cef Zambrano, Ty Syharath
Report | Print
Sep 14, 2023 -

Moritz Kia Hurst responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Jazz Kazazic General Sales 817-595-8200

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