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Moritz Kia Hurst

Hurst, TX

4.9
1,656 Reviews
Call Dealership (817) 616-5650
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110 NE Loop 820

Hurst, TX

76053

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1,656 Reviews of Moritz Kia Hurst

December 16, 2022

I have been going to this KIA service location since 2010. I have never had a bad experience and I like seeing people who have worked there forever. I am as comfortable as I would be at home. I have More

by bkworm_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The part time silver haired gentleman in service and the new younger man who handled me yesterday
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Dec 21, 2022 -

Moritz Kia Hurst responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joby Spradley Service Director 817-595-8301

December 15, 2022

Great service department to work with. Courteous and knowledgeable not to mention always a pleasure to More

by fjasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rachel
Report | Print
Dec 20, 2022 -

Moritz Kia Hurst responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our entire team. I am happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Joby Spradley Service Director 817-595-8301

Dec 21, 2022 -

fjasso responded

Thank you for the kind response. May you all have a blessed Christmas and a wonderful New Year. Felipe Jasso

December 13, 2022

Everyone was very nice. I worked mostly with Rachel Nunley & she was fantastic & worked to meet my needs & budget. More

by melissa_evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Nunley
Report | Print
Dec 16, 2022 -

Moritz Kia Hurst responded

Melissa, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jazz Kazazic General Sales 817-595-8200

December 11, 2022

It was a good experience. I would highly recommend Moritz Kia, Hearst Texas. The job was done problems corrected in a minimal amount of time. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joby Spradley Nick Fritz
Report | Print
Dec 14, 2022 -

Moritz Kia Hurst responded

Jose, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Joby Spradley Service Director 817-595-8301

December 07, 2022

The service department technicians are always helpful courteous prompt, and informative. Pleasure to do business with. More

by fjasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Rachel
Report | Print
Dec 12, 2022 -

Moritz Kia Hurst responded

Thank you so much for your excellent input! I am very proud of our service technicians and I hope to pass along your great experience to all of our customers. Joby Spradley Service Director 817-595-8301

December 04, 2022

We had a great experience at Moritz Kia! Ceferino was great to work with. He was honest with the expected time frame for delivery and updated us as much as possible. Delivery day was much qu More

by drlewis20@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Williams, Cef Zambrano
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Dec 07, 2022 -

Moritz Kia Hurst responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Jazz Kazazic General Sales 817-595-8200

December 03, 2022

It’s always an amazing experience at this location! Recommend over any other!! The advisors, mechanics, management and support staff always do amazing!! More

by katiepigeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin S
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Dec 07, 2022 -

Moritz Kia Hurst responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Joby Spradley Service Director 817-595-8301

Dec 07, 2022 -

katiepigeon responded

Unfortunately I have to make a tire appointments … dang Dallas potholes!! And I am never the driver when it happens

December 03, 2022

Communicates well and service is quick and complete. Like the use of text AND in person for updates and completion. More

by Patricia.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baldwin
Report | Print
Dec 07, 2022 -

Moritz Kia Hurst responded

I appreciate you for letting others know about your experience, Patricia! If you ever need anything in the future, please don't hesitate to let me know. Take care! Joby Spradley Service Director 817-595-8301

November 30, 2022

I really appreciated the quick communication when a car became available so we could claim it! More

by Rinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David LeBrun
Report | Print
Dec 05, 2022 -

Moritz Kia Hurst responded

I appreciate you for letting others know about your experience, Rinn! If you ever need anything in the future, please don't hesitate to let me know. Take care! Jazz Kazazic General Sales 817-595-8200

November 29, 2022

They got me checked in in a timely and courteous fashion. And they took care of a basic oil change and tire rotation and two service updates and got me out a half an hour ahead of schedule. Nice people and g More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baldwin
Report | Print
Dec 02, 2022 -

Moritz Kia Hurst responded

Jack, thank you for your kind words. I feel our service department is what makes Moritz Kia of Hurst special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Joby Spradley Service Director 817-595-8301

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