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Moritz Kia Hurst
Hurst, TX
1,649 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,649 Reviews of Moritz Kia Hurst
March 14, 2020
I came in to get an oil change and check an issue on my car. The sales associate was very informative and helpful initially. The tine frame he gave me ended up being inaccurate I waited 1 and a half hours car. The sales associate was very informative and helpful initially. The tine frame he gave me ended up being inaccurate I waited 1 and a half hours instead of 1 hour and the issue I asked about wasn't addressed. I was disappointed in the lack of genuine concern and don't plan to come back. The wait area and restrooms were decent. I am a believer that customer service can make or break a company and I appreciate honesty and upfront facts along with genuine concern. I don't feel like I received that. More
by mhowlett17
Employees Worked With
Service dept.
March 13, 2020
I am a first-time car buyer. I was worried that I wouldn't be able to receive a car today due to certain circumstances. Victor was very compassionate helpful and very kind in regards to assisting me wouldn't be able to receive a car today due to certain circumstances. Victor was very compassionate helpful and very kind in regards to assisting me in making sure I was able to leave with a vehicle today. Kudos to the whole dealership I truly appreciate it More
by Summer.n.roden
Employees Worked With
Victor Galloway
March 13, 2020
Moritz KIA has an excellent courteous Service Dept. My Sorento had an A/C issue and they repaired it the same day and explained to me what the problem was. Sorento had an A/C issue and they repaired it the same day and explained to me what the problem was. More
by Kelley
Employees Worked With
Thomas Miller
March 12, 2020
Best service dept, of Moritz dealerships. Great attention to detail and customer comfort. Paid extra for interior clean because I knew it would be awesome!! to detail and customer comfort. Paid extra for interior clean because I knew it would be awesome!! More
by deanna
Employees Worked With
Nick Fritz ?
March 12, 2020
Thank you very much to Ceferino Zambrano and Andrew Gomes for there customer service, excellent sales consultant. We referral them to anyone. Thanks you again Gomes for there customer service, excellent sales consultant. We referral them to anyone. Thanks you again More
by Naldo
Employees Worked With
Cef Zambrano, Andrew Gomes, Derek Johnson
March 07, 2020
Chef was a great help, super nice and very knowledgeable. He responded to my email within minutes. He asked me a lot of questions to narrow my search He responded to my email within minutes. He asked me a lot of questions to narrow my search More
by Leannph8
Employees Worked With
Daniel Williams, Cef Zambrano
March 06, 2020
Jonathan was amazing! So knowledgeable and genuinely excited about the Kia Telluride. Such a great experience with Jonathan and Moritz!! Really love my new car!! excited about the Kia Telluride. Such a great experience with Jonathan and Moritz!! Really love my new car!! More
by jcswirb
Employees Worked With
Jonathan Dinkha
March 04, 2020
Great Customer Service! Cef was very patient, knowledgeable, and all around nice guy! I was there to purchase my daughter her first car and he did an amazing job helping wit Cef was very patient, knowledgeable, and all around nice guy! I was there to purchase my daughter her first car and he did an amazing job helping with the process! I definitely recommend! More
by EH
Employees Worked With
Cef Zambrano
February 27, 2020
Sam was very professional and explained everything very well. I would highly recommend him to anyone looking for a car. Daniel Williams in finance was great also well. I would highly recommend him to anyone looking for a car. Daniel Williams in finance was great also More
by Curtlawson7
Employees Worked With
Daniel Williams, Sam T
February 24, 2020
Great experience overall, from the moment we drove into the lot Sam T was available to assist us with our purchase. Very informative, kind and courteous. We left in a brand new vehicle and we are very plea the lot Sam T was available to assist us with our purchase. Very informative, kind and courteous. We left in a brand new vehicle and we are very pleased with our purchase and our experience at Moritz Kia. More
by ma_deleon14
Employees Worked With
Amir Rafiq, Matt Ducote, Adam Shipp, Sam T
