Morrie's 394 Hyundai - Service Center

Did a great job communicating while working on our vehicle and got it done in a timely fashion. I can’t ask for much more than that. vehicle and got it done in a timely fashion. I can’t ask for much more than that. More

Shopped there at the recommendation of a friend and was not disappointed. Masks were worn and respected. Salesperson and manager worked hard to get me in the best value vehicle that met my requirements. not disappointed. Masks were worn and respected. Salesperson and manager worked hard to get me in the best value vehicle that met my requirements. More

Very kind customer service My car needed a new engine build which I hoped was covered under my extended warranty (it was). Chad took care of it and worked with the warranty comp My car needed a new engine build which I hoped was covered under my extended warranty (it was). Chad took care of it and worked with the warranty company to cover the full cost of the new engine minus deductible (very different experience at other shops when working with extended warranties). They even set me up in a nice rental car while it was being fixed. Just all around pleasant experience. More

Had trouble contacting My recent visit was very smooth and no complaints. However, you did lose a big job when I called and spoke to your answering service and also left a My recent visit was very smooth and no complaints. However, you did lose a big job when I called and spoke to your answering service and also left a message on the website a month prior and could not get a callback. Made the assumption you were closed. More

Great service. Picked up car, did services, delivered it back home. Guys were great. Andrew called to alert me to additional maintenance needed. Whole experience was great back home. Guys were great. Andrew called to alert me to additional maintenance needed. Whole experience was great More

Excellent Service Operated very professionally amidst the quarantine protocols. Maintained minimum safe distance and performed work quickly to reduce wait time. Vacuume Operated very professionally amidst the quarantine protocols. Maintained minimum safe distance and performed work quickly to reduce wait time. Vacuumed mats after work, which added to the feeling of security. More

I bought a car a 2011 Genesis Had a 30 day warranty on it kept having starting problems something pulling the battery down they finally found what was wrong with it after my warranty was over although I took kept having starting problems something pulling the battery down they finally found what was wrong with it after my warranty was over although I took it there 3 times While it was under warranty and they turn around and charged me 450 some dollars to replace the problem that I kept telling him that it was very disappointed More

I had to bring my car to the service shop THREE times for the same issue. Cost me two additional tows, a lot of inconvenience, and not fixing the issue the first time might have caused further damage that co the same issue. Cost me two additional tows, a lot of inconvenience, and not fixing the issue the first time might have caused further damage that cost more to fix. Cost me well over $1000 for all of this when it could have been addressed in one shot and probably cost less. Their technicians clearly don’t thoroughly check issues. I’ve had similar issues with them in the past with the wrong type of part put in, causing a second failure and another tow. I only go there because that’s where my dad bought this car and had no issues for 10 years. Now I can’t seem to get anything done right the first time with the current technician team. They did discount the cost of labor a couple times and waive the fees of the extra visits to account for the extra labor time necessary to recheck this issue twice, but didn’t discount anything to account for the three extra tows I’ve had in less than a year (which made me run out of AAA tows so I had to use my sisters account to avoid over $200 tow expense) or account for the inconvenience of having a car consistently fail because of their negligence. The service Reps are great there and do what they can to make things as good as possible, they just aren’t backed up by quality technicians. I know they have to make money, but getting better technicians is the long term answer, not nickel and diming their customers. More

Andrea is always friendly. Great service. Love the videos that your people send. They are very helpful in understanding what was done. I appreciate the thoroughness of the techs that work in the service depa that your people send. They are very helpful in understanding what was done. I appreciate the thoroughness of the techs that work in the service department. More

Tire repair, plug instead of recommended patch. Favorable, no other comment. Greeted promptly, showed me the problem and talked with tech doing actual work. Explained options and work was completed Favorable, no other comment. Greeted promptly, showed me the problem and talked with tech doing actual work. Explained options and work was completed. Video of completed job was unique . More