Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,384 Reviews of Morrie's 394 Hyundai - Service Center
Par Excellence Service A friendly service dept. But more important is the level of mechanical/service work which has not equal. It is consistently competent; at the highe A friendly service dept. But more important is the level of mechanical/service work which has not equal. It is consistently competent; at the highest level. More
Know you stuff before going these guys I was planning on buying a new Hyundai from these guys but now am not. I have been going there for a couple of years, for an oil change and they were I was planning on buying a new Hyundai from these guys but now am not. I have been going there for a couple of years, for an oil change and they were a great in that aspect, made some recommendations and never pushed anything down your throat, that was not necessary. This last time I told them that my car has hard a delay picking up on the highway and sometimes in driveway but mostly on the highway, I told them this has happened since I drove the car off the lot brand new but I was told them that it was doing that because it was new, and since that was my first new car I did bite. So Morris 394, tells not the case and they would check it out. Bear in mind I was there and a week ago. So I return the car and they tell they can fix the problem by clearing the fuel injection but also I needed new brake pads. I call their xxxxxxxxx but fall for there break pads. Here is my problem, I was told a week ago that my car was in good condition, I week later I need new brake pads. Anyways they changed them, in the process they forgot to fastner the water splash under the car engine, so I call them later and the guy tells me, I thought I told you to replace that, because it's falling apart. I got home and checked it myself it was not broken they just forgot to reattach it. And that was it for me, to call them thieves and liars More
Needs improvement Usually this location has professional interactions with customers however on this specific instance when bringing my car in for an oil change and tir Usually this location has professional interactions with customers however on this specific instance when bringing my car in for an oil change and tire rotation I was told a completion time of approx. 45 minutes to complete it When it was obvious work was finished and the display screen said it had been ready it took over 30 minutes for the customer service representative to indicate and communicate to me that the car was ready. In addition the service representative was less than friendly on this occasion. More
The best! This is the only dealer I will ever work! Such a fabulous service department! What a pleasure to deal with such competent people! Highly recommend This is the only dealer I will ever work! Such a fabulous service department! What a pleasure to deal with such competent people! Highly recommend them! More
Safety recall Great customer service! Nick was very cheerful, and made me laugh. I got a free oil change, and aLyft to my sister's house! Super easy. Great customer service! Nick was very cheerful, and made me laugh. I got a free oil change, and aLyft to my sister's house! Super easy. More
Great service! Service was fast and good. Phil explained everything and it was done in 45” like he said Waiting too was comfortable. Appt was easy to make. Service was fast and good. Phil explained everything and it was done in 45” like he said Waiting too was comfortable. Appt was easy to make. More
Oil change went very smoothly Got waited on right away, took the same time as previous oil changes, received the video confirming all was checked under the car and all looked good. Got waited on right away, took the same time as previous oil changes, received the video confirming all was checked under the car and all looked good. My car was washed and vacuumed so was very pleased! More
Bait and Switch Made an appointment for the 60k Recommended Maintenance for my 2014 Sonata. Quoted $165 on the call. Took off work, got there for my appointment, sudd Made an appointment for the 60k Recommended Maintenance for my 2014 Sonata. Quoted $165 on the call. Took off work, got there for my appointment, suddenly jumped to $600. Also, the “Be Happy” program was ONLY for return customers even though I was told I would get the favorable pricing just by signing up when I checked in. Wrong. Basically told me that the appointment taker made a mistake on both counts. Took a service manager to finally “honor” the quoted price. But, in essence, nothing was really done for the nearly $200 and certainly none of the recommended manufacturer maintenance was performed. No tranny flush, no coolant flush. Complete waste of time and money. More
Always great service! I’ve been going to Morrie’s for a couple years now and always have a great experience. They’re very friendly and don’t push getting more than necessar I’ve been going to Morrie’s for a couple years now and always have a great experience. They’re very friendly and don’t push getting more than necessary done to my car. More
Great! Great service and friendly people. I enjoyed my experience and appreciated the short wait time and quick service. I would recommend to anyone. Thank t Great service and friendly people. I enjoyed my experience and appreciated the short wait time and quick service. I would recommend to anyone. Thank tou! More