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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.3
2,384 Reviews

2,384 Reviews of Morrie's 394 Hyundai - Service Center

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December 22, 2022

Service was completed within a Half hour of promised time. The service person explained what was to be done very well and was very friendly More

by Dbarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lokken
Dec 22, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to service your vehicle with us here at Morrie's 394 Hyundai!

December 21, 2022

Sold a vehicle with a defective engine and will not take appropriate action. Continues having me perform tests at their location which is 24 miles away from my house, very incredibly inconvenient, additiona More

by Darkakm
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Norton
Dec 21, 2022 -

Morrie's 394 Hyundai responded

I want to apologize for the way that it seems we have represented ourselves to you. There are specific test and proceedures that we need to follow to diagnose and repair vehicles whether it be under factory warranty, a warranty extension, or a customer were to pay for a repair. Unfortunatly I can not tell from this review who you are, so if you would not mind reaching out to me so that I can look into all of the facts surrounding your vehicle that could be helpful. Thank you, Dan Norton Service Director Morrie's 3964 Hyundai 952-449-2050 dan.norton@morries.com

December 16, 2022

Not easy to deal with. Wouldn't answer questions. We purchased a used vehicle but still thought we deserved a safety inspection. There was nothing stating we were purcha More

by LEWIS24799
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Burkhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kortney Cummings, Elizabeth Beckett, Zach Schneider
Dec 21, 2022 -

Morrie's 394 Hyundai responded

We’re sorry to hear of your less than satisfactory experience and hope you will accept our apologies. We are committed to providing great customer service. If you’d like, please reach out to us directly at 952-449-2000 to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention

December 14, 2022

Friendly and helpful staff. I was very happy with my purchase. Thank you so much! More

by MINGUYEN_85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lynch
Dec 21, 2022 -

Morrie's 394 Hyundai responded

Thank you for the 5-stars! Hope to see you again soon!

December 13, 2022

Morrie's was great to deal with getting my car repaired! They kept me informed on the part order and were fast in getting me in for the repair. Their waiting room was comfortable and had nice amenities for More

by michgoldengirl_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
Dec 15, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's 394 Hyundai! We look forward to servicing your vehicle in the future.

December 08, 2022

Had my new car in for service. Everyone was friendly and service done in a timely fashion. The check list indicated all fluids were ok. When I left the car indicated a low washer f More

by Vlpjabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lokken
Dec 08, 2022 -

Morrie's 394 Hyundai responded

I apologize that the washer fluid did not get topped off if you would like to stop in at any time we would be happy to top that off and recheck your other fluids as well. Thank you for choosing to service your vehicle with us.

Dec 08, 2022 -

Vlpjabraham responded

Thanks for the offer. I checked the fluids and they are ok. How are you going to prevent this from happening again?

Dec 08, 2022 -

Morrie's 394 Hyundai responded

this is a training issue with everyone from the techncians down to the porters we will be having a meeting next week to address a few of our process concerns and we will address this issue using your feedback as an example.

Dec 08, 2022 -

Vlpjabraham responded

Thanks

December 08, 2022

Delivered the service as requested. Clean car was a bonus! Knowledgeable service personnel. New facility will be great once completed. More

by Webstec
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lokken
Dec 08, 2022 -

Morrie's 394 Hyundai responded

Thank you for trusting in us to service your vehicle!

December 08, 2022

Motries always does an awesome job and they update on status when follow-up is needed. More

by Yranderson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
Dec 08, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for trusting us with your vehicle, we look forward to working with you in the future!

Dec 08, 2022 -

Yranderson19 responded

Thanks!

December 05, 2022

Good service and oil change was completed in a reasonable amount of time for this vehicle. More

by jim343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Beasley
Dec 06, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to service your vehicle here at Morrie's 394 Hyundai, we look forward to working with you in the future!

December 05, 2022

The mechanic was very understanding and he said he would do everything to make sure my vehicle was not making the noise I was explaining to him that my car was making. Every staff member that helped me was More

by ASHLEYCONDE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Jose
Dec 06, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to service your vehicle here at Morrie's 394 Hyundai, we look forward to working with you in the future!

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