
Morrie's Brooklyn Park Subaru
Brooklyn Park, MN
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I traded in my Hyunadai Entourage on 3/26 to a chevy dealer and they discovered that I had been sold life insurance along with my extended warranty. They asked me why as a single woman would I want lif dealer and they discovered that I had been sold life insurance along with my extended warranty. They asked me why as a single woman would I want life insurance on my vehicle and I said I didn't! That was a shock to me. I went to Morries on Friday 4/1 around 3:00 and needed to talk to the someone in Finance. They were all sitting in one office and the receptionist poked her head in and said "someone needs to speak to someone in finance" and the reply from a guy was "what does she look like" and I replied, "I am standing right behind her so be careful what you say." The response was "ah ah, I thought it might be one of my customers" The lady came out of the office and said I can help you and took me into her office where she still had her dirty dishes sitting from her lunch. I told her that I traded in my van and was there to cancel my life insurance and extended warranty and her response was "Oh and you didn't come to us?" I told her no I needed to buy something that gets really good milage. She took my originals out of my paperwork, made copies of my new Purchase Agreement and handed them back and said "there you go". I shook her hand and it was the limpest hand shake I have ever had, it was like she could have cared less to have dealt with me. I couldn't wait to get out of there! I called Besty on Saturday morning to ask her some questions. I left you a voice mail around 10:30 and then I called her again around 1:30 and got her voice mail so I asked for her to be paged. She answered the phone and I said, "Besty, this is ..... and I have left you a couple of messages." She said, "Yes I got them, but I'm with customers. We don't have time on Saturdays to return any phone calls. You're going to have to call the office on Monday. We are busy all day Saturday with customers." I said politely "Thanks for NOT helping me and you're the rudest person I have ever met" and hung up on her. I WAS a customer of Morries Hyundai, but I will recommmend that anyone I know NEVER go to that dealership because of the way I was treated. I had a wonderful time buying my new car at my new dealer so I know how it's SUPPOSED to be. More
Until now, all of my dealership experiences were HORRIBLE! I met Scott over a month and a half ago, and he worked with me, not only on my fleet leases but also to sell me my personal Suby. If every HORRIBLE! I met Scott over a month and a half ago, and he worked with me, not only on my fleet leases but also to sell me my personal Suby. If every experience I had was the same as the way SCott treated my, Id still have my Cadillac SRX. Instead, not only do I have a new Outback, that is quite the ride, by the way. BUT I have a dealership that I can proudly announce my association. Ryan the accessories manager was qutie helpful as well. Mike also. Scott has proven to me that even at 50, there is still decent people that will go the extra mile to get the job done. I look forward to many years of service from my Suby, and the folks at Morries Brooklyn Park Subaru/Nissan. Thanks Scott! More
This is my second car I purchased from this dealership. I really enjoy the personable people at Morries in Brooklyn Park. I feel comfortable working with these people. I would definitely recommend other peop really enjoy the personable people at Morries in Brooklyn Park. I feel comfortable working with these people. I would definitely recommend other people to this location for a new car and service. I would also recommend the sales staff that I worked with, they are very professional and knowledgeable of the automobile business. More
I went to the service department thinking that I had a "small problem" with my vehicle. Not only did they review the issued that I knew about but they found a very serious problem that the previous garage "small problem" with my vehicle. Not only did they review the issued that I knew about but they found a very serious problem that the previous garage hadn't ever noticed. Thank you for the thorough and efficient work that this department does. More
Everyone there is friendly and helpful. You don't feel like you're getting squeezed for a sale. The prices are fair, the service department rules, and everyone provides a very good experience. Plus Niss like you're getting squeezed for a sale. The prices are fair, the service department rules, and everyone provides a very good experience. Plus Nissan cars have been the most reliable for us. I'd recommend them to anyone. More
I felt that John understood that I wasn't sure exactly what questions I needed to ask. He just started telling me about the Nissan Altima and the Buy Happy program and that got me to thinking about some what questions I needed to ask. He just started telling me about the Nissan Altima and the Buy Happy program and that got me to thinking about some questions that I wanted answered. He was very patient with me and my friend, that was with me. The test drive turned out to be a lot of fun. I had started out very nervous. The end result was me happily purchasing the car. More
It was a very good experience, Anthony really knew his information and the process went very smooth. I appreciated him letting me know about the great leasing deal going on at the dealership so I didn't h information and the process went very smooth. I appreciated him letting me know about the great leasing deal going on at the dealership so I didn't have to wait 3 more months to turn in my vehicle. More
My overall experience at Morrie's Brooklyn Park Nissan was good. The sales team and staff were friendly, helpful, and knowledgeable about the car I was looking at. Also, during the course of the purchas was good. The sales team and staff were friendly, helpful, and knowledgeable about the car I was looking at. Also, during the course of the purchase, there was an issue that arose, but, Morrie's management worked to resolve it in a good way, proving that they are committed to earning the customer's business and Buying Happy. More
I originally purchased the Armada from Morries in 2008. I have had all service done at their dealership, even though it is a round trip of 53 miles. The service personell have always been accomodating and se have had all service done at their dealership, even though it is a round trip of 53 miles. The service personell have always been accomodating and service oriented. Although the closest Nissan dealer to me is less that 1 mile from my home, I would not switch my loyalty from Morries. This is based upon the service division, with whom I have had contact, including Anita and Chris. More
Anita is the reason why I go to this dealership for service. So friendly and helpful everytime. Each time I'm there, excellent service is provided. The service techs are quick and my car comes back service. So friendly and helpful everytime. Each time I'm there, excellent service is provided. The service techs are quick and my car comes back to me washed and spotless. Every employee is polite and helpful. More