Morrie's Forest Lake Chrysler Dodge Jeep Ram

Had a great sales experience, but found a persistent electrical defect and error message two days out. Scheduled 3 different appointments. Summary: I owned this truck for 40 days during which it was electrical defect and error message two days out. Scheduled 3 different appointments. Summary: I owned this truck for 40 days during which it was in 3 appointments for 20 days in the service department. I was gaslighted, outright lied to, and deprioritized. Although the defect was finally corrected, I got nothing but an "I'm sorry for the inconvenience" apology. No compensation for the time or trouble, no new battery. I contacted Stellantis, Dodge/Ram, and Morrie's main office. No one responded at any point during this process. If it weren't such a hassle, I would return this one as a lemon. I can't even imagine the cost had I needed this truck for a business. Good luck to anyone who buys a truck with a defect. More

Brenden was the perfect person for me to work with in the process of buying a new Jeep. His calm demeanor and ability to address all my questions thoughtfully was greatly appreciated.I would highly recommend process of buying a new Jeep. His calm demeanor and ability to address all my questions thoughtfully was greatly appreciated.I would highly recommend him to friends and family. More

Very easy and convenient to make appointment. Advisor explained everything in detail. Car was done in the promised time frame. Advisor explained everything in detail. Car was done in the promised time frame. More

My first impression was that the personnel I encountered were all very personable. They seemed genuinely interested in seeing how they could best help me and making me feel comfortable. Secondly, they seem were all very personable. They seemed genuinely interested in seeing how they could best help me and making me feel comfortable. Secondly, they seemed quite knowledgeable about the various models I was interested in looking at and helped me narrow down the options to those best meeting my needs. Finally, once we sat down to discuss the details they seemed to become my personal representative rather than just another salesperson simply representing the dealership. More

The service was very good. Everything was explained clearly. I even had help moving my stuff from trade in to my new jeep. Everything was explained clearly. I even had help moving my stuff from trade in to my new jeep. More

Easy to work with. Got things done in a timely manner. Good people to work with Got things done in a timely manner. Good people to work with More

Service is always quick and easy with no hidden fees and explained clearly. I also like the fact that they have a tv in waiting room explained clearly. I also like the fact that they have a tv in waiting room More

Large choice of vehicles. Sales staff were excellent and courteous. I am happy I made the choice to deal with Morries. Sales staff were excellent and courteous. I am happy I made the choice to deal with Morries. More

I would Highly recommend Great staff great / wonderful customer service team they are super nice and respectful customer service team they are super nice and respectful More

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