Morrie's Golden Valley Cadillac

buyer beware Be wary of buying of their used cars. Loose manifold bolts, oil leaks and CEL's. If you are looking at a car, bring a set of tools, crawl under the ca Be wary of buying of their used cars. Loose manifold bolts, oil leaks and CEL's. If you are looking at a car, bring a set of tools, crawl under the car and check everything. I doubt if any of the mechanics are ACE certified. Serious case of buyer remorse. Update.: After bringing the car to a third party the issues (valve adjustments) were fixed and Morries agreed to pay the bill. The Service Manager was very helpful during the whole thing. More

Great customer service Chris L did a great job in helping me purchase me vehicle and following up to make sure I was happy with purchase. He went above and beyond to correct Chris L did a great job in helping me purchase me vehicle and following up to make sure I was happy with purchase. He went above and beyond to correct mistake made by service dept to ensure customer satisfaction. More

Service Focused This dealership embraces service in all aspects of the customer experience and does a great job. All the way from the sales e perience through the da This dealership embraces service in all aspects of the customer experience and does a great job. All the way from the sales e perience through the day to day service and support. More

Excellent service I called late afternoon and Derek squeezed me in early next morning as maintenance agreement expiring. Always very accommodating and willing to help a I called late afternoon and Derek squeezed me in early next morning as maintenance agreement expiring. Always very accommodating and willing to help anyway possible. More

Fast and Friendly Service I had a problem on our last snow day with my 2012 SRX stabilization/traction control system. Morris's is the dealership I purchased my vehicle so I ca I had a problem on our last snow day with my 2012 SRX stabilization/traction control system. Morris's is the dealership I purchased my vehicle so I called them and they were able to get me in for an appointment that same day! They found the problem to be a steering sensor and changed the sensor and went ahead and also serviced my vehicle for a soon to be required oil change etc...(oil was at 19 percent) and called me to say it was done all within 3 hours or less of when I had dropped the vehicle off at the Service Department! Ed was the person that took care of my servicing needs and he was awesome, very friendly, listening to my concerns and questions about my vehicle. I was also given a loaner car so I didn't have to wait, needless to say very fast and friendly service!!! More

Always great service I bought my car used under the Buy Happy program. For the first 6 months they made and repairs that was needed without any hassle. Including new tir I bought my car used under the Buy Happy program. For the first 6 months they made and repairs that was needed without any hassle. Including new tires, brakes and rotors at the 5 month mark. Any time I have brought the car in for service they have done a complete inspection and even replaced bulbs I didn't know were out. I also got an extended warranty and after having my car a lil over 2 years a major repair was needed and they did the repair and there was not issue with the warranty covering it. They even found other things that needed repaired that I did not know about that the warranty covered. So far after a lil over 2 years of ownership I have been very pleased with this dealer. More

Excellent service Early morning appointment on a Saturday friendly people and good coffee. Dan took care of the extra repair I needed on my car. I recommend Morrie's Early morning appointment on a Saturday friendly people and good coffee. Dan took care of the extra repair I needed on my car. I recommend Morrie's to everyone. More

Sevice work Dan did an excellent job identifying, calling the insurance company and fixing the problem. He also kept me updated of the progress of the repair. Tha Dan did an excellent job identifying, calling the insurance company and fixing the problem. He also kept me updated of the progress of the repair. Thank you Dan. More

Customer Service exceeded all my expectations My first interactions were with Nina and she was very helpful and extremely pleasant, not pushy and I felt that she really was trying to help, not jus My first interactions were with Nina and she was very helpful and extremely pleasant, not pushy and I felt that she really was trying to help, not just sell me a car. Then I worked with Louise in financing and her fun upbeat personality was refreshing. I told her buying a car for me was like going to the dentist and she said she would change my opinion. She was very pleasant to work with and kept reassuring me about the process and how everything was working out just fine. There were no surprises and sure enough, everything worked out just as she said. I actually enjoyed my time with her going over the finance papers, that's a first. Cavan in sales was not pushy and new the vehicle. Next time I am in the market for a vehicle, I will be calling Cavan first. Thanks especially to Louis, she did indeed change my attitude about buying a car. More