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Morrie's Grand Ledge Ford
Grand Ledge, MI
1,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,313 reviews
March 16, 2026
They always work with me to get my car in for service quickly. When I arrive, the service department is always friendly and thorough. Everything is always checked and I never have to worry about future p quickly. When I arrive, the service department is always friendly and thorough. Everything is always checked and I never have to worry about future problems. And the prices are always very reasonable. I appreciate Morrie’s Grand Ledge so much that I have purchased my last two autos at their location. They and their people are A#1!! More
by Janie Scheurer
Employees Worked With
Chris Ruswinckel
March 14, 2026
Was disappointed in the service department front desk person (Chris Ruswinckel), seemingly ignoring me so I would go to another person at the desk for service which I did.(Mike Spencer) After seeing Mike person (Chris Ruswinckel), seemingly ignoring me so I would go to another person at the desk for service which I did.(Mike Spencer) After seeing Mike - Chris immediately helped the person behind me. I told Mike I noticed what just happened. More
by Msm32
Employees Worked With
Chris Ruswinckel , Mike Spencer
March 11, 2026
I arrived at my appointment time and was checked in promptly. Checking in was quick. I spent a few minutes in the showroom and only had wait and was told that my vehicle was ready to go. In and out & promptly. Checking in was quick. I spent a few minutes in the showroom and only had wait and was told that my vehicle was ready to go. In and out & on my way. Great experience. More
by alanalmy
Employees Worked With
Check in and out staff.
March 09, 2026
We were extremely Happy with the attention to customer service we received from Jordan and Lindsay during our purchase of our Explorer. This is the third vehicle we have purchased and look forward to mor service we received from Jordan and Lindsay during our purchase of our Explorer. This is the third vehicle we have purchased and look forward to more More
by T & S
Employees Worked With
Jordan Rush / Lindsay
March 06, 2026
Explained the issues with my car, what it would take to fix the issues, and the estimated cost. Listened to my concerns. Kept me in the loop and treated respectfully. fix the issues, and the estimated cost. Listened to my concerns. Kept me in the loop and treated respectfully. More
by LAH
Employees Worked With
Chris
February 19, 2026
Had my new 2025 Bronco in for my first service- oil change, tire rotation and a recall. Was first disappointed that I couldn’t get a Saturday appointment for this. So I had taken time out of my work da change, tire rotation and a recall. Was first disappointed that I couldn’t get a Saturday appointment for this. So I had taken time out of my work day to complete the task to find out they couldn’t get the recall done in the appointment time so I had to make another one. They did offer to pick it up and drop it off which is a nice service but puts extra miles on my new vehicle. When my Bronco was returned I expected it to at least be washed, it wasn’t. And the delivery driver told me my “Jeep was beautiful”… ok… picked up from Ford and says Bronco all over it… ok cool… All in all not completely happy with the service here- All the little things from purchase time until now I’d definitely say shop around! I’m definitely someone that notices the details. More
by larissakrem
Employees Worked With
Don't know names- Service Dept.
January 25, 2026
I always enjoy going for service at Morrie’s. I take the car right into the service center, go up to the service desk, check the car in with a service person who greets me with a smile and checks I take the car right into the service center, go up to the service desk, check the car in with a service person who greets me with a smile and checks me in. I go in, have a delicious hot drink, text on my phone, and he comes in, goes over what they found and sends me on my way. If it isn’t icy, my car gets washed. The whole thing took less than an hour, and a few days later, I received a short video showing me the actual service they did on the car. Nothing to it. It’s easy fast and enjoyable More
by Portlandpastor
Employees Worked With
Koryand one other. Both were great!
