Morrie's Grand Ledge Ford

I have been taking my car to Grand Ledge Ford for at least 6 years and continue to inconvenience myself by driving there because of its fine service department and friendly people. least 6 years and continue to inconvenience myself by driving there because of its fine service department and friendly people. More

I believe this is the 5th or 6th vehicle I have bought from Grand Ledge Ford. I have received a fair price for my trade in's and I feel thier car / truck prices are competitive. My salesperson Laura has b from Grand Ledge Ford. I have received a fair price for my trade in's and I feel thier car / truck prices are competitive. My salesperson Laura has been cheerful and fun to work with. Maintenence work I have had done was always done right the first time and on time, the sevice personnel are knowlegable and courteous. I live 200 miles away, but it is still worth it to go to Grand Ledge Ford for my auto business. A satisfied customer...Noel T Burkitt More

When we came into Grand Ledge Ford it was to look at a car that we'd seen online. We were only there a few minutes when Ben came out and introduced himself. He was friendly and courteous without being h car that we'd seen online. We were only there a few minutes when Ben came out and introduced himself. He was friendly and courteous without being high pressured or pushy. After taking the car out we decided we weren't interested in it. Ben then pointed out another car and asked if we would like to look at it. We took it out and came back undecided. Again, there wasn't any pressure and Ben even agreed to let us take the car to show our son and get his opinion. After coming back and talking it over some more, we decided that if the price and financing could be agreed upon we would take it. Fernando was very helpful and friendly, arranged financing and payments we could afford and explained clearly and completely all the paperwork involved. He, Ben, and the entire staff went out of their way to make us comfortable and answered any and all of our questions. We have been looking for another car for awhile now, after having our Lumina for nearly 15 years. It has been, at times, a stressful undertaking, but Ben, Fernando, and the staff at Grand Ledge Ford made sure that the experience was stress free and even enjoyable. We recommend Grand Ledge Ford to anyone interested in buying a used/new car. More

This is the third car I have purchased form Grand Ledge Ford. Most specifically the third from Colleen. All three purchases have been very pleasant and good experinces. And I plan on coming back. All m Ford. Most specifically the third from Colleen. All three purchases have been very pleasant and good experinces. And I plan on coming back. All my rating are valid and warranted. Thank you Grand Ledge Ford! More

Our purchase experience at G.L Ford was outstanding. Great sales staff (Laura)and very helpful financing person (Judy). I'm reccomending G.L. Ford to friends and family. Great sales staff (Laura)and very helpful financing person (Judy). I'm reccomending G.L. Ford to friends and family. More

I drove into the service department of Grand Ledge Ford to ask for a reference regarding a broken windshield. I was aware that the work would not be done by them; I was merely hoping for a reference. Phili to ask for a reference regarding a broken windshield. I was aware that the work would not be done by them; I was merely hoping for a reference. Philip Wright offered me a name and promised that I would be happy with the referral. The good news . . . not only was I thrilled with the provider who replaced my windshield, but I was AGAIN especially happy with the service department of this Ford dealership. In fact, I actually purchased my current car because of the EXCELLENT service I received on my previous car. Jim is another customer rep who works in the service department. He, too, has done amazing things for me regarding scheduling, loaner car, etc. Yeah, for Grand Ledge Ford . . . their service department will keep me coming back again & again!! I sooo appreciate their honesty, professionalism, and attention. More

I have worked with Phil and Jim a number of times throughout the ownership of my current vehicle. In the last few visits Tony and Mike have also gone out of their way to answer my questions. During throughout the ownership of my current vehicle. In the last few visits Tony and Mike have also gone out of their way to answer my questions. During this past service Phil was able to work his best to help in replacing a set of tires which did not live their entire advertised life with the help of Chad. Grand Ledge Ford Lincoln, has in my opinion has one of the best service department in the Lansing Area. Other dealerships seem to want to do needless service but the games don't exist here. More

We had such a great experience buying a car at the end of May that we came back to Karl in June to purchase a second vehicle from him! He was kind,thorough and made the process easy and enjoyable. Karl was May that we came back to Karl in June to purchase a second vehicle from him! He was kind,thorough and made the process easy and enjoyable. Karl was not pushy in anyway and was eager to help us get a pre-owned car that suited our family. I have been in contact with him a few times after the sale (to set up Symanize appts) and he has been very helpful in taking care of my needs. We will purchase our future vehicles with Grand Ledge Ford because of salespeople like Karl. We highly recommend Grand Ledge Ford. More

Wonderful experience this week! I dread every time that I have to go out and buy a vehicle. It's not one of my favorite ventures. However, the staff at Grand Ledge Ford made the experience great...not on I have to go out and buy a vehicle. It's not one of my favorite ventures. However, the staff at Grand Ledge Ford made the experience great...not once...not twice, but three times now over the past 7 years. They stand behind their sales and have gone the distance to address concerns. I have all my service done here too. Great service department and staff. It's personal...I am often greeted by name when I arrive. I highly recommend Grand Ledge Ford. More

The people at Grand Ledge Ford treat you with both courtesy and respect. They do not assume that you are stupid. I went to a much closer Ford dealer first (Courtesy Ford in Okemos)where I have purchas courtesy and respect. They do not assume that you are stupid. I went to a much closer Ford dealer first (Courtesy Ford in Okemos)where I have purchased 4 previous times. They treated me as if I was an idiot. I drove many extra miles to visit Grand Ledge Ford who knew nothing about me. Within 1 hour I purchased a new Ford Escape. I was treated with both courtesy and respect. They offered a fair trade-in value for my 2004 ford Explorer (since I purchase on the "D" plan there is no negotiation on selling price of the purchase of the new vehicle). The salesman, Ross Ford, who makes very little money on a "D Plan" sale was outatanding. The F&I manager, explained how I could save money by taking rebates and refusing 0% financing. He was excellent. The owner, Mr. Merill even came out of his office and thanked me for driving many extra miles to visit his dealership. After buyig 4 vehicles at Courtey Ford, I've never even seen the General Manger there. Anyone located remotely close to Grand Ledge Ford is really making a mistake if they do not go to this dealership. I am so confident in my evaluation that I am willing to respond to anyone who has questions: email me at cooperm@bus.msu.edu. I can tell you much more. As a disclaimer, my brother is Ford dealer located over 750 miles from my locaion. I do not buy directly from him due to hassles related to titles, registration, etc. My positive review of Grand Ledge Ford has nothing at all to do with this relationship.. More