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Morrie's Grand Ledge Ford

Grand Ledge, MI

4.7
1,287 Reviews

6080 East Saginaw Highway

Grand Ledge, MI

48837

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Showing 1,287 reviews

April 04, 2011

I am always pleased with the level of service I receive from the entire service team at Grand Ledge Ford. They are quick and reliable and, more importantly, trustworthy. When I am in for an oil change and More

by jettsetter3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wright, Larry Edwards, Garret Kromer, Chris Friar, Larry Edwards
April 03, 2011

Thoroughness and attention to detail pretty much sums it up. Whenever I have needed service, the employees have treated me as a customer and guest. The service area is always clean and inviting, and the s More

by ec188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wright, Dave Schneider, Tony Montesanti, Chad, Chad Janderwski, Tony Montesanti
April 02, 2011

Overall very professional and pleasant environment. They were able to accommodate me without an appointment. Did receive updates on the vehicle. Only complaint would be that I would have liked more timely u More

by nsiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wright, Carl Hyzer, Tony Montesanti, Carl Hyzer, Tony Montesanti
April 01, 2011

People don't often buy cars, so you automatically are at a disadvantage when you deal with people who sell cars for a living. When I bought my car from Grand Ledge Ford, I got exactly what I wanted. I tol More

by xcmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Hofmeister, Fernando Duran
April 01, 2011

This is the second vehicle that we have purchased from Grand Ledge Ford in the last siz months. I would highly recommend them to anyone. Kim & Fernando were great to work with. Kim kept us updated on the More

by heiler17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim & Fernando
April 01, 2011

Colleen Jennings was behind my purchase and she was wonderful! Now when ever I need to go in for oil changes and check ups I can count on Phil Wright to make the process fast, friendly, and I know ever More

by Kim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
two
March 29, 2011

I took my car in for a check engine light. I also had a brake light flash once so I ask them to check. I informed them that I was limited in funds and told how much I could afford. When they checked the ca More

by Rhansen712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wright Service Advisor, Randy Germain Mech, Chad Service Manager., Randy Germain, Chad Janderwski
March 25, 2011

We bought our Ford Edge at Grand Ledge Ford in 2007 through Laura Dickenson. It was a pleasant experience and when we are ready to buy again, we will return. We have returned to Grand Ledge Ford for More

by dntaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wright, Garrett Kromer, Laura Dickenson, and Jim (Service), Laura Jordan
March 23, 2011

Staff were extremely helpful, courteous, professional, and proficient at their jobs. Grand Ledge Ford is a high-quality dealership. After 30+ years with GM vehicles, we have truly converted to Ford & More

by mks60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Wright, Jerry Scott, Laura Dickerson, Laura Jordan
March 22, 2011

Once again, Grand Ledge Ford has come through for me. I wasn't able to make an appointment since my problem occurred late Saturday night, but I took it in Monday morning and the service team had me diagnos More

by Erin2815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wright, Mike Fernholtz
Mar 23, 2011 -

Morrie's Grand Ledge Ford responded

Thanks for the comments! I'm not certain what link you are accessing for online appointment scheduling but this one works fine - http://www.grandledgeford.com/schedule-service ...I haven't been aware of any outages on it recently, but thanks for the feedback and I'll keep a close eye on it! Jill Borgeson Digital Marketing Manager

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