Morrie's Grand Ledge Ford

Excellent Service Again This is an update to my April 28 most positive review of GLFL Service Department. I am continually impressed by Brian Korpi's Service Management Team This is an update to my April 28 most positive review of GLFL Service Department. I am continually impressed by Brian Korpi's Service Management Team and their commitment to excellent, timely, customer directed service. I was going out of town and needed my car serviced prior to the trip. Although completely booked, thanks to Krista Anderson, I was able to get the car scheduled. As part of the routine inspection, a problem was encountered with a rear wheel which was fixed so I could make a safe journey to my appointed destination. While traveling, I encountered other mechanical problems which were promptly taken care of upon my return, again thanks to Krista.. This was my first experience working with this service manager. I found her to be competent, cordial, and very easy to work with. For those seeking service from GLFL, I would recommend her without reservation, just as I would Rob, Nate and Sky. These people are excellent at what they do and it's evident Brian Korpi provides the kind of leadership making this service department one of the best I've used. As mentioned in my April 28 review, I've been using GLFL as a "one stop" service for about 10 years and will continue to do so in the future - because of the excellent people and service. More

Excellent Customer Service Every Time Today we bought our second car from Grand Ledge Ford and again we had a great experience! Definitely our favorite dealership and will return again an Today we bought our second car from Grand Ledge Ford and again we had a great experience! Definitely our favorite dealership and will return again and again for new car purchases and all of our service needs. More

Professional excellence in all matters. This 79 year old man has never had a more enjoyable experience with a car dealership. I drove away in my 2015 Ford Explorer with a big smile. Thanks This 79 year old man has never had a more enjoyable experience with a car dealership. I drove away in my 2015 Ford Explorer with a big smile. Thanks to all the staff, especially Craig Ervin, Salesman. This was not my first visit to GLF, but service and office personnel have always been professional and courteous. Thanks again. More

Krista Anderson. Number One in my Book Bought a used car. After 4 days found a problem. GLF quickly assessed. Factory problem. Sent to another dealership for repair. Krista kept me updated Bought a used car. After 4 days found a problem. GLF quickly assessed. Factory problem. Sent to another dealership for repair. Krista kept me updated gave me a loaner vehicle. Couldn't ask for a better Service Advisor. Got car back today. No cost to me .Thanks Krista..thanks GLF More

Ford purchase 2015 I was looking to purchase a smaller vehicle and decided to give GLF a try. Never driven one or purchase a Ford or Lincoln but the sell rep Rob Beckwit I was looking to purchase a smaller vehicle and decided to give GLF a try. Never driven one or purchase a Ford or Lincoln but the sell rep Rob Beckwith was very informative and patient with me. He answered all my questions and suggested for me to test drive the vehicles I was interested in knowing all about. He helped me make the best decision for me, I can't say enough good things about my experience with GLF and Rob. More

Professional...no buyer's remorse here! Just leased a 2015 Lincoln MKZ! Shopped for an alternative to the Buick LaCrosse....found it! Better sight lines, trunk space accommodates 2 sets of Just leased a 2015 Lincoln MKZ! Shopped for an alternative to the Buick LaCrosse....found it! Better sight lines, trunk space accommodates 2 sets of golf clubs! And the luxury of this car is amazing. Can't wait to take it to Florida for three months. Make sure you see Jim Himebaugh. He is professional, organized, knew the car inside and out! Thank you, Jim, for getting us the best car for the same price previously leased!! Barry and Nate stopped in and introduced themselves as well. Laura, you're a sweetie! We'll see you in three years! More

Lincoln and Ford purchases 2015 Will Rupert was great assistance in finding a 2015 F 350 4 X 4 Super Duty diesel truck that was close to the features we wanted on the vehicle. Grand Will Rupert was great assistance in finding a 2015 F 350 4 X 4 Super Duty diesel truck that was close to the features we wanted on the vehicle. Grand Ledge Ford and especially Will made the sale happen by adding the features most important to us; Will even added cash to close the deal. Previously this year Will also found the 2014 MKS we purchased from Grand Ledge Ford and Joel Conn made the modifications to Lincoln credit enabling us to purchase the Ford F 350 4 X 4 Super Duty truck the same year; payments we could budget for each month. Thanks to Joel and especailly Will at Grand Ledge Ford. More

friendly without the pushy I went in at the end of the month. Kind of a mistake because it was busy. My sales rep Jim Himebaugh was great explaining things to me and taking th I went in at the end of the month. Kind of a mistake because it was busy. My sales rep Jim Himebaugh was great explaining things to me and taking the time to get me a deal I am extremely happy with. Everyone I met there was very friendly and asked if I needed help or how I was doing without making me feel stalked like some other dealerships do. Very genuine and appreciative of my business. I feel well taken car of and have a sweet ride to prove it. Don't be afraid to ask for a better deal. I got not one, not two, but three offers to chose from. My only gripe was how long it took for all the paperwork to get done but then I showed up early and end of the month sales were kind of crazy. More

Best decision! I was looking for a low-mileage used Edge, but didn't find one on the GLF website. So, I went to another local dealer, where I was seriously consideri I was looking for a low-mileage used Edge, but didn't find one on the GLF website. So, I went to another local dealer, where I was seriously considering making a purchase of one of 2 possible vehicles. The carfax reports on both cars indicated that they had been in an accident. I thought it best to have them inspected before purchasing, so I called GLF to set up an appointment. Even though I was working with another dealer, the staff at GLF were extremely helpful. They told me to ask the other dealer for the "multi-point inspection" report. When I did, and they replied that they had "lost it," I knew I had made a BIG mistake! Needless to say, I worked with Ross Ford at GLF and we were able to find the exact vehicle I was looking for. Clean carfax report, no accidents, super low mileage - squeaky clean! Thanks to the staff, and especially to Ross, I avoided making a huge mistake! I am a very satisfied customer! More

What an Amazing Experience! I had an amazing experience purchasing my vehicle with Grand Ledge Ford. From the moment that I walked in, until the time that I drove off the lot wit I had an amazing experience purchasing my vehicle with Grand Ledge Ford. From the moment that I walked in, until the time that I drove off the lot with my new ride, I was pleased. The staff was very professional and experienced. They all worked in a timely manner to complete my purchase. I will be recommending Grand Ledge Ford to anyone who may be looking to purchase a vehicle or looking to get their vehicle serviced. Ben Croze and Joel Conn, you guys ROCK! Thank You both, for all of your hard work. #Reasonable prices#GrandLedgeFord! More