
Morrie's Grand Ledge Ford
Grand Ledge, MI
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Good overall service experience just need some tweaks with overall phone communication. I would definitely continue going to their dealership. with overall phone communication. I would definitely continue going to their dealership. More
Our experience with the service department was outstanding! The fact that we didn’t have to leave our home was such a blessing for us older folks. Every person we dealt with, were both kind and outstanding! The fact that we didn’t have to leave our home was such a blessing for us older folks. Every person we dealt with, were both kind and knowledgeable! Thank you so much! AAA+ More
Our sales team lead by Rob Beckwith was very nice to work with. As in most car purchases there was back and forth haggling however it was fun and agreed upon transaction was reached,... Sad to see my favor with. As in most car purchases there was back and forth haggling however it was fun and agreed upon transaction was reached,... Sad to see my favorite truck go bye bye however on to my new adventure with my newer purchase!!! More
I was able to make my appointment on the Ford app. They were ready when I pulled in and took my car immediately. The work was completely very quickly. They were ready when I pulled in and took my car immediately. The work was completely very quickly. More
I was able to make my appointment on the Ford app. They were ready when I pulled in and took my car immediately. I sat in a very comfortable waiting area with a TV. I asked for ‘the works’ with my oil They were ready when I pulled in and took my car immediately. I sat in a very comfortable waiting area with a TV. I asked for ‘the works’ with my oil change. The estimate was an hour. That included rotating the tires , changing a filter, checking the battery , brakes and a dozen other things. 15 minutes later I received a video on my phone showing everything they did and how they did it. I was VERY impressed! Lastly, when I checked out, Kory saw that I had enough points to save $88 and the process ended up costing me less than just an oil change at a ‘quick’ change store. I was very pleased and left with a smile on my face! Morris’s is a class act! Wouldn’t go anywhere else! More