Morrie's Minnetonka Mazda

I purchased a CX‑30 on November 10 and worked with Ryan in financing. During the process, I explained clearly that I planned to pay off the vehicle as soon as my funds were available — within 3–4 days. I w in financing. During the process, I explained clearly that I planned to pay off the vehicle as soon as my funds were available — within 3–4 days. I was told the dealership could not wait for the funds to be transferred, so I was required to finance the car. On top of that, I was pressured repeatedly to purchase the extended warranty. Ryan’s approach was condescending and aggressive, and after significant pressure, I reluctantly agreed. I canceled the warranty shortly afterward on November 23. Because Ryan insisted on immediate funding, I ended up financing the full amount. I have since paid off the actual vehicle portion of the loan, but the canceled warranty amount is still sitting on my account and accruing interest. When I spoke with Ryan on December 19, he assured me that I would not be responsible for any finance charges related to the warranty portion of the loan — which is the only remaining balance. I do not have the funds to cover a balance that should not exist in the first place. I called twice the week before Christmas and spoke with Ryan and another woman. Both times I was told I would receive a call back, and I never did. I then received an email from Wells Fargo stating that I am late on a payment — again, for an amount that should have been removed weeks ago. I am now being charged over $200 in finance fees due to delays entirely on your end. On December 19, I was told the reimbursement would be “rushed.” It is now January 6, and nothing has been processed. To make matters worse, I received a call from another salesperson attempting to sell me the same warranty again. Even after I repeatedly declined, he continued to pressure and berate me for information about my car until I finally had to hang up. This was completely inappropriate and felt harassing. At this point, I am extremely frustrated. The warranty was canceled on November 23. The dealership has repeatedly promised action and failed to follow through. I am now being financially penalized for delays and pressured sales tactics that were entirely outside my control. This experience has been unacceptable, and I would never consider purchasing another vehicle from Morrie’s Minnetonka Mazda based on how this has been handled. More

Working with Jordan Lyga was so nice & easy! I’ve lease cars from him 3x always professional & well informs me. He is great! I’ve lease cars from him 3x always professional & well informs me. He is great! More

Our salesperson, Frank, was very knowledgable and helpful. He was personable without being pushy; professional but approachable. Everyone involved was friendly and focused on customer satisfaction. helpful. He was personable without being pushy; professional but approachable. Everyone involved was friendly and focused on customer satisfaction. More

Friendly and professional. Worked with me thru the entire process. Darius was knowledgeable, intuitive, helpful. Worked with me thru the entire process. Darius was knowledgeable, intuitive, helpful. More

Excellent service, great deals , friendly, knowledgeable,, bought last two vehicles there. Will return for regular service knowledgeable,, bought last two vehicles there. Will return for regular service More

A really great experience at Morrie’s Mazda. All staff were friendly and helpful. No pressure, just great advice, support, and product. All staff were friendly and helpful. No pressure, just great advice, support, and product. More

Wonderful person. Incredibly trustworthy. Smart and honest. I have known her for over a decade. Never disappointed in her level of knowledge and professionalism Incredibly trustworthy. Smart and honest. I have known her for over a decade. Never disappointed in her level of knowledge and professionalism More

My wife and I had a wonderful experience at this dealership. Jordan was excellent—he took his time with us, walked us through the vehicle’s features and benefits, and made the entire process easy to dealership. Jordan was excellent—he took his time with us, walked us through the vehicle’s features and benefits, and made the entire process easy to understand. He was kind, knowledgeable, and made our test drive a great experience. More

Great service , great experience working with Hayley Shimek! I definitely recommend to all my friends and family Shimek! I definitely recommend to all my friends and family More

Phil & Barb were very friendly & easy to do business with. Especially Phil as he spent the most time with us. Great job! Allison was a bit abrupt & rambled. We know she was just going over logistics and with. Especially Phil as he spent the most time with us. Great job! Allison was a bit abrupt & rambled. We know she was just going over logistics and it was end of day, yet on a customer service demeanor she was stoic & robotic. More