"The Morries difference"
In looking for a new car, we visited a half dozen dealerships in the Twin Cities, three of them in the Morries universe and three in their competitors. The experience at Morries was consistent: someone immediately greeted us by first name, asked us ours and was super knowledgable about what we were interested in. The experience at their competitors was also, unfortunately, consistent:spent at least 15 minutes wandering around without anyone acknowledging us and in too many cases I knew more about the vehicles and packages than the sales person did (really, folks...there are build your own websites out there. Your customer has access to them!)
The other thing to note is the Buy Happy Program. I love the one price for everyone and the other perks. The price we paid was extremely competitive (the best actually) but the overall experience just blows everyone else away.
Employees Worked With
Other Employees :
"Went in for tires/ bought a new car instead! "
Morries Mazda has the best people in the business! Mike Ondracek gives you the best attention and service you could ask for leaving no question unanswered!!! Andrew, Barb,and Pete (managers) also were there to make sure the process ran smoothly and quickly! It was so much fun and special to buy my 2nd car from Mike! I have had friends and family buy from him too!!!!
"Great customer experience!"
I really enjoyed working with Curt to buy my car. He offered great consultative support without ever creating even a hint of pressure to make decisions. His experience and knowledge came through as he answered most of my questions right away or followed up promptly whenever he had to do more research. He made himself available on my schedule and had cars ready to drive whenever I requested. He even responded via text when he was on vacation and I had no imminent plans to buy! I would highly recommend Curt to anyone who wants a trusted partner in the buying process.