Morrie's Minnetonka Mazda

It's hard to imagine a worse buying experience. I accompanied a disabled person to buy a car. I called the dealership in advance to let them know of her disability and that, because of severe back I accompanied a disabled person to buy a car. I called the dealership in advance to let them know of her disability and that, because of severe back problems, she wasn't able to stay at the dealership for long. I asked that they prep the paperwork and confirm the price in advance. They refused to do either. Instead, they required her to stand at the dealership for 1.5 hours while they prepared paperwork that they could have had ready to go when we arrived. After all, we provided copies of the driver's license and insurance in advance. So why not make the sale smooth for a disabled person, you ask? Because the dealership wanted to take the opportunity to upsell on accessories and warranties. It is a classic example of putting profits over people. By the end of the experience, she was in severe pain. I would steer clear of this dealership. I'd give zero stars if that were an option. More

We made an appointment to look at a used car. We met the young sales representative and he had the car running and waiting for us to test drive. But a senior sales representative or manager walke We met the young sales representative and he had the car running and waiting for us to test drive. But a senior sales representative or manager walked another couple over to the car and had them take it for a test drive and that couple bought the car. More

The service was great and they got us in and out fast with a great deal! with a great deal! More

I was very pleased with this dealership. They were able to find the exact vehicle that I wanted. They were able to find the exact vehicle that I wanted. More

Buying was simple, easy, and fast. Could not be happier with the process. Would recommend. Could not be happier with the process. Would recommend. More

Frank and the whole staff did an excellent job and were very knowledgeable about the vehicles. Very efficient and friendly purchasing process! I would recommend highly! very knowledgeable about the vehicles. Very efficient and friendly purchasing process! I would recommend highly! More

It was good time to meet mr lester hall and help me out to get nice car thanks to him the service was good I had great time experienced for cars to get nice car thanks to him the service was good I had great time experienced for cars More

Had a great experience at this dealership. My sales person...Anne Brick went above and beyond to find the CX 5 I was looking for. And answered all my questions about all interior switches, but My sales person...Anne Brick went above and beyond to find the CX 5 I was looking for. And answered all my questions about all interior switches, buttons, etc. Everyone at this dealership was kind and most importantly Professional. More

We worked with Clayton at the Minnetonka Morrie’s Mazda. He was absolutely amazing! One of the best car salesman we have experienced! He was absolutely amazing! One of the best car salesman we have experienced! More

The people were great. We got a fair deal. But it took 5 hours from the time we decided to get the car until we were out of there and probably 4.5 of that was us just sitti We got a fair deal. But it took 5 hours from the time we decided to get the car until we were out of there and probably 4.5 of that was us just sitting and waiting. Very happy overall, but the time we spent waiting g for our turn to meet with a business manager to sign papers was excessive. More