Morrie's Minnetonka Mazda

Being a woman, shopping for a car there is usually an intimidation factor. Not with Morries straight forward approach. I worked with Dick Miller and found him to be the most welcoming of all sales people intimidation factor. Not with Morries straight forward approach. I worked with Dick Miller and found him to be the most welcoming of all sales people that I have ever worked with . I felt respected, and heard and the followup attention when i stop in for my car wash is great. they do make it easy to" buy happy". More

Overall, we had a very good experience. Dan especially was helpful in understanding the pricing of the used car we bought and the trade-in value of our old car. He as great credibility. Patrick was new was helpful in understanding the pricing of the used car we bought and the trade-in value of our old car. He as great credibility. Patrick was new and just learning the systems - nonetheless, he is going to make a good car salesman with his friendly demeanor. More

Called Jim Cruz on to set an appointment and was able to get in on that day 2/28/14. Jim Cruz is the man I always call when I require service. He is very competent, friendly and an expert in his field when get in on that day 2/28/14. Jim Cruz is the man I always call when I require service. He is very competent, friendly and an expert in his field when it comes to my service needs. I have been working with him exclusively for the past 10 years since I purchased my new 2004 Mazda 6 at Morrie's Madza. His experience in the industry and friendly manner makes him the best person I have worked with at any dealership in my lifetime without problems and complete satisfaction. He always makes sure everything is handled as agreed and keeps me informed during the service process. I recommend him to my family and friends. Recently my daughter purchased a Mazda from another dealership and I immediately referred her to Jim Cruz at Morrie's Madza Service Center. More

I wasn't sure I wanted to purchase a vehical from a huge dealership like Morrie's. But let me tell you the experience was so amazing! They did anything and everything I had requested to make my purchas huge dealership like Morrie's. But let me tell you the experience was so amazing! They did anything and everything I had requested to make my purchase absolutely perfect! Holly Sprenger is so helpful and knowledgable of all types of cars! She's a joy to work with and from now on I would never even consider going through someone else to help me find the perfect car! More

I bought my Mazda Protege at Morries Minnetonka Mazda back in 2002 (my first new car) and the service center and James (Jim) Cruz have been taking great care of my car and me ever since! I appreciate bei back in 2002 (my first new car) and the service center and James (Jim) Cruz have been taking great care of my car and me ever since! I appreciate being able to leave my car there in the morning, getting a ride to work (often from a great lady named Jean), getting a call with an update later on, and then getting a ride back to work to pick it up. Thanks for doing such a great job keeping my car running and looking like almost new! That's why I keep coming back. More

It is my great pleasure to recommend Jim Cruz, Bruce, my mechanic, Jeanne, Julie, Ali and the rest of the service staff at Morries Minnetonka Mazda. I never worry about the service being completed thorough mechanic, Jeanne, Julie, Ali and the rest of the service staff at Morries Minnetonka Mazda. I never worry about the service being completed thoroughly and timely. Jim always keeps me informed about any service needed, the time to completion, the approximate cost and what I need to know about the status of the vehicles they service for me. Morries Minnetonka Mazda service department always puts the customer first, I am greeted by name when I call or come in, I am made comfortable if I need to stay while the service is performed, I am never kept waiting unnecessarily. I always leave the service department knowing my vehicles are in good hands and I get the vehicles back and have no worries. I choose Morries Minnetonka Mazda as my service center because they are the the best; I don't care how far I would have to travel to get my cars serviced at Morries Minnetonka Mazda, it is worth the drive. They are the best! More

I'm retired and needed a reliable, high quality used car. Holly Sprenger our sales consultant took us on a test drive and sold us a beautiful low mileage Volvo that we liked very much. The car was price car. Holly Sprenger our sales consultant took us on a test drive and sold us a beautiful low mileage Volvo that we liked very much. The car was priced "as is" from their under $10,000 category. We inquired as to what services may need to be done in the next year and when a timing belt was mentioned, sales manager Dan Hegge agreed to perform the service at a discounted price to enable us to purchase the car with confidence. The first week we had the car, it stalled a couple of times at stop signs and Holly told us to bring it in for their mechanics to look at, and they fixed the problem at no cost to us. The car runs amazing and more importantly we have found a dealer that is 1st class with service and putting customers first! We are believers and will be back!! More

I just wanted to say our experience there this past weekend was beyond amazing. We are very happy to say that Danny Truong helped us find the correct vehicle that we liked. He didn't just say you shoul weekend was beyond amazing. We are very happy to say that Danny Truong helped us find the correct vehicle that we liked. He didn't just say you should have this vehicle, he let us decide what was good for us. Very friendly, we will be recommending this location to everyone that we know who needs a car. We are very pleased, once again...thank you very much Danny Truong!!!!!!!! Thanks! More

I am happy to give Jim Cruz / Service Dept the best review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concer review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concerned Jim should get the service of the year reward. I purchased my used car from this dealership and I had issues with it. Jim worked through many issues with my car. Through the years he has maintained totally professional control, worked hard to resolve my issues to satisfaction. He had to work with less that perfect situations. I have even had my car towed to his dealership because he oversees and ensures that the job is done. So, again, my letter of recommendation to Jim and the service dept at Morrie's Mazda Minnetonka is not the result of one or two times of competent service, it's years of servicing my car. The reason I would consider buying another Mazda would be a direct result of Jim's excellent work ethic. Many thanks to Jim, I totally appreciate him and all he has done for me! Respectfully Yours, Malo Scotting More

Jim Cruz was friendly and welcoming. He responded to all questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I wi questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I will be a return customer as a result of my interactions with Jim. More