Morrie's Minnetonka Mazda

I bought my Mazda Protege at Morries Minnetonka Mazda back in 2002 (my first new car) and the service center and James (Jim) Cruz have been taking great care of my car and me ever since! I appreciate bei back in 2002 (my first new car) and the service center and James (Jim) Cruz have been taking great care of my car and me ever since! I appreciate being able to leave my car there in the morning, getting a ride to work (often from a great lady named Jean), getting a call with an update later on, and then getting a ride back to work to pick it up. Thanks for doing such a great job keeping my car running and looking like almost new! That's why I keep coming back. More

It is my great pleasure to recommend Jim Cruz, Bruce, my mechanic, Jeanne, Julie, Ali and the rest of the service staff at Morries Minnetonka Mazda. I never worry about the service being completed thorough mechanic, Jeanne, Julie, Ali and the rest of the service staff at Morries Minnetonka Mazda. I never worry about the service being completed thoroughly and timely. Jim always keeps me informed about any service needed, the time to completion, the approximate cost and what I need to know about the status of the vehicles they service for me. Morries Minnetonka Mazda service department always puts the customer first, I am greeted by name when I call or come in, I am made comfortable if I need to stay while the service is performed, I am never kept waiting unnecessarily. I always leave the service department knowing my vehicles are in good hands and I get the vehicles back and have no worries. I choose Morries Minnetonka Mazda as my service center because they are the the best; I don't care how far I would have to travel to get my cars serviced at Morries Minnetonka Mazda, it is worth the drive. They are the best! More

I'm retired and needed a reliable, high quality used car. Holly Sprenger our sales consultant took us on a test drive and sold us a beautiful low mileage Volvo that we liked very much. The car was price car. Holly Sprenger our sales consultant took us on a test drive and sold us a beautiful low mileage Volvo that we liked very much. The car was priced "as is" from their under $10,000 category. We inquired as to what services may need to be done in the next year and when a timing belt was mentioned, sales manager Dan Hegge agreed to perform the service at a discounted price to enable us to purchase the car with confidence. The first week we had the car, it stalled a couple of times at stop signs and Holly told us to bring it in for their mechanics to look at, and they fixed the problem at no cost to us. The car runs amazing and more importantly we have found a dealer that is 1st class with service and putting customers first! We are believers and will be back!! More

I just wanted to say our experience there this past weekend was beyond amazing. We are very happy to say that Danny Truong helped us find the correct vehicle that we liked. He didn't just say you shoul weekend was beyond amazing. We are very happy to say that Danny Truong helped us find the correct vehicle that we liked. He didn't just say you should have this vehicle, he let us decide what was good for us. Very friendly, we will be recommending this location to everyone that we know who needs a car. We are very pleased, once again...thank you very much Danny Truong!!!!!!!! Thanks! More

I am happy to give Jim Cruz / Service Dept the best review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concer review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concerned Jim should get the service of the year reward. I purchased my used car from this dealership and I had issues with it. Jim worked through many issues with my car. Through the years he has maintained totally professional control, worked hard to resolve my issues to satisfaction. He had to work with less that perfect situations. I have even had my car towed to his dealership because he oversees and ensures that the job is done. So, again, my letter of recommendation to Jim and the service dept at Morrie's Mazda Minnetonka is not the result of one or two times of competent service, it's years of servicing my car. The reason I would consider buying another Mazda would be a direct result of Jim's excellent work ethic. Many thanks to Jim, I totally appreciate him and all he has done for me! Respectfully Yours, Malo Scotting More

Jim Cruz was friendly and welcoming. He responded to all questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I wi questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I will be a return customer as a result of my interactions with Jim. More

A+++ In this age of superlatives they are the greatest team of service technicians anyone could ever want. Michael, James, Jean, Jason, Sean, Andrea and more give my cars the best of servicing. team of service technicians anyone could ever want. Michael, James, Jean, Jason, Sean, Andrea and more give my cars the best of servicing. More

Worked with Diane Burnham to buy a 2012 Dodge Grand Caravan. She was fantastic! Very flexible in looking at different options and so knowledgeable. Go see Diane if you are going to Morries! Caravan. She was fantastic! Very flexible in looking at different options and so knowledgeable. Go see Diane if you are going to Morries! More

Brought my car in for service and was helped by Jason George. Jason has always been kind and always informs me what needs to be done on my car. Great service Was just in again on Friday jan 24th and George. Jason has always been kind and always informs me what needs to be done on my car. Great service Was just in again on Friday jan 24th and again and again impressed with what they have done. Love these guys. More

Truck was filthy I found a McDonalds wrapper in the backseat. I know you have a carwash on site how hard is it to run the car through so It doesn't look like it just drove from the otherside of the cit backseat. I know you have a carwash on site how hard is it to run the car through so It doesn't look like it just drove from the otherside of the cities. Not promptly greeted. Unknowledgeable about the vehicle of my interest. If you want to continue in the business and like making money you should try a little bit harder. More