Morrie's Minnetonka Mazda

I am happy to give Jim Cruz / Service Dept the best review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concer review ever. I believe I am qualified to give this review for I have been having my Mazda serviced with him since approx 2007. As far as I'm concerned Jim should get the service of the year reward. I purchased my used car from this dealership and I had issues with it. Jim worked through many issues with my car. Through the years he has maintained totally professional control, worked hard to resolve my issues to satisfaction. He had to work with less that perfect situations. I have even had my car towed to his dealership because he oversees and ensures that the job is done. So, again, my letter of recommendation to Jim and the service dept at Morrie's Mazda Minnetonka is not the result of one or two times of competent service, it's years of servicing my car. The reason I would consider buying another Mazda would be a direct result of Jim's excellent work ethic. Many thanks to Jim, I totally appreciate him and all he has done for me! Respectfully Yours, Malo Scotting More

Jim Cruz was friendly and welcoming. He responded to all questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I wi questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I will be a return customer as a result of my interactions with Jim. More

A+++ In this age of superlatives they are the greatest team of service technicians anyone could ever want. Michael, James, Jean, Jason, Sean, Andrea and more give my cars the best of servicing. team of service technicians anyone could ever want. Michael, James, Jean, Jason, Sean, Andrea and more give my cars the best of servicing. More

Worked with Diane Burnham to buy a 2012 Dodge Grand Caravan. She was fantastic! Very flexible in looking at different options and so knowledgeable. Go see Diane if you are going to Morries! Caravan. She was fantastic! Very flexible in looking at different options and so knowledgeable. Go see Diane if you are going to Morries! More

Brought my car in for service and was helped by Jason George. Jason has always been kind and always informs me what needs to be done on my car. Great service Was just in again on Friday jan 24th and George. Jason has always been kind and always informs me what needs to be done on my car. Great service Was just in again on Friday jan 24th and again and again impressed with what they have done. Love these guys. More

Truck was filthy I found a McDonalds wrapper in the backseat. I know you have a carwash on site how hard is it to run the car through so It doesn't look like it just drove from the otherside of the cit backseat. I know you have a carwash on site how hard is it to run the car through so It doesn't look like it just drove from the otherside of the cities. Not promptly greeted. Unknowledgeable about the vehicle of my interest. If you want to continue in the business and like making money you should try a little bit harder. More

Excellent experience! Very knowledgable people and super friendly!! Mike Tackett helped me throughout the whole process and sat with me patiently until I picked out the right vehicle for me! I will come bac friendly!! Mike Tackett helped me throughout the whole process and sat with me patiently until I picked out the right vehicle for me! I will come back! More

I dropped my cell phone down the console of my wife's. CX9. Jim took care of the problem and retrieved my phone. No charge! Great service as usual from Jim! Thanks! wife's. CX9. Jim took care of the problem and retrieved my phone. No charge! Great service as usual from Jim! Thanks! More

Diane help me and my family find the perfect SUV for us. She explained everything about the car, much more than any other dealership had. She went above and beyond in making sure we knew all the little det She explained everything about the car, much more than any other dealership had. She went above and beyond in making sure we knew all the little details about the car before we drove off the lot. We would buy from her again. More

I have been going to Morrie’s Minnetonka Mazda for 19 years & would never think of going anywhere else. Even when my vehicle is no longer under warranty I still go there for routine maintenance due years & would never think of going anywhere else. Even when my vehicle is no longer under warranty I still go there for routine maintenance due to their exceptional Service Department. Estimates given prior to service are always on the money & the wait time is always accurate. On occasion I have suggested that I needed a certain service, but was told by the Service Team that it was not necessary. On one occasion, I swore I needed shocks, but I was actually brought into the Service Bay & was shown that I didn’t need them, so I truly trust them. Their Service Department is very friendly, very knowledgeable & most of all honest! I usually deal with Jim Cruz, who is exceptional, but I have also dealt with Jean & Jason, who are also exceptional. Morrie’s Minnetonka Mazda has always been a pleasant experience for me & like I said, I would never think of going anywhere else. I highly recommend Morrie’s Minnetonka Mazda to everyone! More