Morrie's Minnetonka Mazda

I'm down in Texas, wanted to get best price before I sent my daughter over to look at car...Curt said "No"...that my daughter should look at car first. Then call me, and I would offer him $$$$, then he woul my daughter over to look at car...Curt said "No"...that my daughter should look at car first. Then call me, and I would offer him $$$$, then he would have to counter offer, and all the xx that goes with that. The car is for me...in Texas...my daughter (and her boyfriend) we're going to just tell me the condition and take it for a test drive. My daughter lives in Lakeville. Unless you were going to deal Curt, I wasn't about to send my daughter over to find out that you would not lower the price. If your price was more appealing, I would then had my kid take a look. She's a good judge of vehicle condition and her friend is a back-yard mechanic. More

Curt is a very friendly guy! He gave my husband and I great service and info when we came in to choose a new vehicle to buy. The most important aspect of the purchase that we received from Curt was infor great service and info when we came in to choose a new vehicle to buy. The most important aspect of the purchase that we received from Curt was information without pressure. We were given plenty of time and space to talk over and determine the best vehicle for us. We would definitely recommend him to anyone we know looking to buy a vehicle. More

Purchasing our new Mazda Tribute at Morrie's in Minnetonka was a great experience. From the first few email exchanges with Curt Bjorklund, I receive the information I wanted, and at no time felt pr Minnetonka was a great experience. From the first few email exchanges with Curt Bjorklund, I receive the information I wanted, and at no time felt presured OR neglected. Curt is the ultimate role model for CUSTOMER SERVICE. More

I had an amazing experience working with Ben Larson. I spent several days comparing and contrasting different makes and models at 4 different dealerships, trying to find the perfect replacement for my agi spent several days comparing and contrasting different makes and models at 4 different dealerships, trying to find the perfect replacement for my aging SUV. Ben put me at ease right away and gave me every confidence that I could trust him to help guide me to a vehicle that fit my needs. He was very patient, very informative and used a low pressure approach which I greatly valued. He genuinely cared about what was important to me in a vehicle and showed me some great options. He allowed me to take as much time as I needed to make an educated decision. He even agreed to come with me to a rival dealership up the street, to test drive a car that I was comparing the Mazda to. In the end, I chose the Mazda and am so happy with it. I would recommend Ben to anyone who is looking for a new car and wants a great experience. Morrie's Mazda was a very pleasant place to purchase my car. Every one I encountered was friendly and helpful. They really made me feel important! In my previous car shopping experiences, I always had a man with me because I never felt like a woman was taken seriously, or was more easily taken advantage of. Not the case with Ben!! He exhibits a great deal of integrity and honesty - 2 of the things I value most. I will be back to shop Morrie's Mazda for I can't imagine a better experience. Thank you Ben! More

Curt is very helpful in the selection process so I get the vehicle that fits my needs. He is knowledgeable about the sales process, is good with people, is straight forward, and honest. the vehicle that fits my needs. He is knowledgeable about the sales process, is good with people, is straight forward, and honest. More

Curt and the entire staff at Morrie's are fantastic!! I would absolutely recommend them to anyone! Curt is very responsive and if he doesn't have the answer ~ he will get it for you. He is very knowledgab would absolutely recommend them to anyone! Curt is very responsive and if he doesn't have the answer ~ he will get it for you. He is very knowledgable and an all around great salesperson. More

Curt worked with us as we went through the process of selecting a car that fit out needs along with being something we could afford. He showed us some possibilities and when Morries Mazada did not have selecting a car that fit out needs along with being something we could afford. He showed us some possibilities and when Morries Mazada did not have the specific used car, he found one for us at another Morries dealership and had the car brought over so we could check it out. We bought the car based on Curt and Morries Mazada giving us the space to make a decision without pressure. The next car we buy, we will go see Curt first. More

Morrie's Mazda gets my 5 Star rating. Everyone I worked with was professional and offered unparalled customer service. Curt gave me a tour of the facility and made sure I met all the people who would make with was professional and offered unparalled customer service. Curt gave me a tour of the facility and made sure I met all the people who would make sure my new car would be taken care of in the future. He is 1st class and I definitely will send anyone I know who is looking to purchase a vehicle his way. It's rare to recieve the level of satisfaction in the retail world that I did at Morrie's. More

Strongly recommend that you if you are at all interested in character, integrity, and finding the best deal on a vehicle that you look elsewhere. My wife and I looked at Morries and located and a very hard in character, integrity, and finding the best deal on a vehicle that you look elsewhere. My wife and I looked at Morries and located and a very hard to find Mazda CX9 (color/options) of which there were only 2 in the state. Being a "one price" dealership Morries quoted us a price along with our trade-in. When it was apparent to them that we would not be purchasing the vehicle from them that day, and that we were going to be comparing them to other dealerships in the area, they became more insistent. Three additional sales people started to hover over us in an attempt to close the deal. They continually reminded us about their warranty, free car washes and oil changes for three years. We reviewed a hard to obtain copy of their warranty and found a number of technicalities and loopholes in the language that would keep them from having to perform repairs. Additionally during the test drive the sales associate asked what we did for work. Being in law enforcement I opted not to share the details with him as we were not interested in financing and it would not have been pertinent. The sales associate was bothered by this but attempted to pass it off as humor. Following the test drive we left and began comparing them with other dealerships. At the end of the day we arrived at Luther Brookdale Mazda who told us that they did not have the exact vehicle, but they perform a large number of dealer trades, and have a great relationship with Morries. The sales associate said quoted us a price that was $1,500.00 less than Morries which included $200.00 cargo tray cover. Shortly after agreeing to purchase the car with Luther, the sales associate called me back and said that Morries would not facilitate the trade of the vehicle. Having heard this I spoke with the sales manager from Morries who attempted to try and explain that their decision not to do the dealer trade had nothing to with the fact that we were at their dealership 4 hours prior. The next day in an attempt to give Morries a fair shot at the deal I spoke with the sales associate and told him about the price and asked him if they would be interested in matching Brookdale's quoted price. During the 30 minute phone conversation the associate said repeatedly that they were more interested in selling cars to people who come back to them for their next car ("we want to sell you 5 cars instead of 1"). The associate continued fervently to explain the warranty, stating that certainly there must be something that he wasn't explaining correctly for me to not see the value in it. And lastly when it was obvious that he wasn't interested in matching the price he made two mentions to the fact that he recently discovered by means of the internet and a phone or possibly an illegal query from a friend at the ATF that he now knew that I was in law enforcement. It was very apparent that they felt insulted by the fact that I would choose a dealership with a lower price and made it evident in our parting conversation. In an effort to remedy the situation Luther not only found a matching vehicle, but brought it up to us from Iowa at no additional cost. After this long ordeal it is cemented in my mind that Morries "Buy Happy" promise s nothing more than an empty slogan. Please purchase elsewhere and get a much better deal for your money and avoid the potential risk to data privacy on behalf of a scorned sales associate. More

As most people, I'm very leery of big dealerships. Most of the time I buy cars from small places with people who must have a good reputation to stay in business. When I submitted my inquiry on AutoTrader, of the time I buy cars from small places with people who must have a good reputation to stay in business. When I submitted my inquiry on AutoTrader, I received a bunch of calls from dealerships around the area - most of them sounding pretty sketchy. I got a call from Dianne and my conversation with her was much different. She was friendly, definitely not pushy, and let me talk and ask questions. She offered to help me find what I was looking for - not push me into something I wasn't. She informed me of some special rates I may qualify for, and together we explored what the options were like. I wasn't very comfortable going in the direction we started in, and I asked her if we could try something else. Without any hesitation, or tone of disappointment she immediately started working hard on what I was looking for. 3 days later, it was all worked out and yesterday I left the lot with my new car. Dianne is super-friendly, easy to work with, and made me feel completely comfortable during the process. If you're in the marker for a new car, do not hesitate to give her a call. I didn't even buy a Mazda from her lot - I got a Nissan from their Nissan dealership and Dianne showed up over there to oversee it. More