Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Morrie's Okemos Ford
Okemos, MI
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 172 reviews
May 12, 2025
I recently called Morrie's Ford in Okemos to schedule a service appointment and requested a loaner vehicle, as I didn’t want to spend an entire day—or possibly more—waiting at the dealership. I was told th service appointment and requested a loaner vehicle, as I didn’t want to spend an entire day—or possibly more—waiting at the dealership. I was told they currently have no loaners available and no estimate on when they will. This was especially frustrating given that I paid $2,000 for an extended warranty that was supposed to cover the cost of a loaner vehicle. It’s disappointing to invest in coverage and then be told the promised benefits are unavailable without any timeline or alternative solution. More
by Wendy Urick
Employees Worked With
the operator is the only person I spoke to.
May 07, 2025
Keith Canning at Morries is so professional and personable. He promptly assessed my service that was needed, My vehicle was promptly taken to the service area. The video provided was really great personable. He promptly assessed my service that was needed, My vehicle was promptly taken to the service area. The video provided was really great and informative. Once my vehicle was finished, Keith informed me. He took care of the paperwork and processed my payment. I was pleased with how smooth and quickly everything went. I appreciate Keith’s expertise and knowledge. I like that I see a lot of the same faces when I come in for service, especially Keith’s. More
by Fosteralmira
Employees Worked With
Keith Canning
April 27, 2025
My salesperson Joy has always taken care of me. I consider this top notch. The whole process of purchasing my vehicle was amazing ! I consider this top notch. The whole process of purchasing my vehicle was amazing ! More
by Sherry Sheehan-Cramer
Employees Worked With
Joy Tallman, Jessica villanueva
April 27, 2025
Always top notch. Everyone is very kind and accommodating. I have been a long term client with Joy. She takes care of her people Everyone is very kind and accommodating. I have been a long term client with Joy. She takes care of her people More
by Sherry Sheehan-Cramer
Employees Worked With
Joy Tallman
March 12, 2025
This dealership finance office performs FRAUD and FORGERY. After I first indorsed a loan on 09/23/2024, the business manager Paul Seager created a new loan on September 27 forging my name in several FORGERY. After I first indorsed a loan on 09/23/2024, the business manager Paul Seager created a new loan on September 27 forging my name in several places and submitted it to Ally for funding. The dealership realized the mistake so they contacted me on 09/30/2024 to sign a new loan. i showed up 10/01/2024 and signed new paperwork and received my copy. This second authorize loan never was sent to ally bank for funding because Ally funded the forgery. The dealership kept this new loan at the dealership hoping I would not investigate. This was with intent to deceive me. Lonnie the GM was less than rude about this happening despite me showing him the proof from Ally. Ryan Smith the president also brushed it under the rug. My letter to the president to seek remedy for this, resulted in the legal emailing back stating they disagree with my claim. Funny how the State AG has proven the fraud on my behalf. I filed a complaint with Attorney General office, and they concluded without a doubt they found the fraud and forgery. The AG is issuing them a fraud charge. I also spoke with Ford corporate regarding this fraud and they are escalating this. I have filed a complaint with CFPB against Ally for this fraud, I have also filed a complaint with FBI as well as the FTC to pursue RICO charges and along with wire fraud and such. More
by Raptor1
Employees Worked With
Abel
