Morrie's Okemos Ford
Okemos, MI
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I bought my 2021 Ford Bronco at Morrie's Grand Ledge Ford. I live 10 minutes away from Morrie Ford Okemos. I received a recall notice from Ford Motor Company in August of this year regarding a recall of Ford. I live 10 minutes away from Morrie Ford Okemos. I received a recall notice from Ford Motor Company in August of this year regarding a recall of my specific vehicle. The issue is: "there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine. Liquid fuel and/or fuel vapor that accumulates near a hot surface, such as a hot engine or exhaust components may ignite resulting in an under-the-hood fire, increasing the risk of injury." I spoke to the Morrie's Okemos Ford Service Manager and was told "Ford Motor Company has not authorized this repair" and "there's nothing I can do about it." And, then he told me to call Ford Motor Company if I had a complaint. I am out of my mind furious with his response to a required repair that, if not done, could result in "injury" or death. I told the service manager not to return my Bronco until the fuel injectors are replaced, and he gives me back my original ones to prove the service has been completed. Imagine being on the road, going to work, or shopping, or on vacation and having your Bronco Sport start on fire. It's horrifying! More
Great deal on a used Ford my salesman kept me informed throughout the process. Thought the appraisal on my trade was fair although I ended up selling the car myself. I will return to shop here for my nex throughout the process. Thought the appraisal on my trade was fair although I ended up selling the car myself. I will return to shop here for my next vehicle and recommend them to family and friends. More
Prompt courteous service, appreciated the ride to a restaurant since it was lunchtime. Could increase comfort level of waiting area by turning off the A/C blast directly on the seating area. Brrr. restaurant since it was lunchtime. Could increase comfort level of waiting area by turning off the A/C blast directly on the seating area. Brrr. More
Friendly and professional services. Happy with service department that communication is great and work clean and well done. Only wish that my Ford escape was not so electrically c Happy with service department that communication is great and work clean and well done. Only wish that my Ford escape was not so electrically challenged. More
Friendly staff, professional work. Timely completion. courtesy car. Convenient location.Ford pass points. Good place for service Timely completion. courtesy car. Convenient location.Ford pass points. Good place for service More
Great service and staff very friendly knowledgeable. Have always received supper and timely service wouldn’t take my anywhere else. Have always received supper and timely service wouldn’t take my anywhere else. More

