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Morris Smith Ford of Leavenworth

Leavenworth, KS

4.9
9,389 Reviews
Our Dealership Mission Statement: The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work. The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had. Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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4501 South 4th Street

Leavenworth, KS

66048

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Showing 9,389 reviews

January 28, 2017

Very smoothe and efficient working with Mason Owen Mason Owen did a super job - polite, informed, and quite helpful. I'll recommend him to friends and family. No areas of concern and very smoothe proce More

by Zeck purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Bowlin, Mason Owen
Jan 30, 2017 -

Morris Smith Ford of Leavenworth responded

Thank you for allowing Mason to help you throughout the car buying process! We greatly appreciate your business!

January 27, 2017

I was very pleased with the service I got Adzic Ford I was very pleased with the service I got from Melissa Thomas. She was very supportive tolerated my periods of misunderstanding and was very coopera More

by Gerecke Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellissia Thomas
Jan 27, 2017 -

Morris Smith Ford of Leavenworth responded

It was a pleasure working with you! Thanks for coming in!

January 27, 2017

Great car buying experience I wanted help selecting a Ford Expedition with the ability to pull my 2500 pound camping trailer. My sales guy Rick Mears was very knowledgeable and More

by Expedition Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura, Rick Mears
Jan 27, 2017 -

Morris Smith Ford of Leavenworth responded

We're so glad you are happy, happy, happy with your purchase! Thank you for choosing Zeck and enjoy your new vehicle!

January 27, 2017

Wonderful! Go see Clint Phillips at Zeck Ford! It's nothing like you've experienced. Clint and the whole tream want you to be a satisfied customer. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Worthing, Clint Phillips
Jan 27, 2017 -

Morris Smith Ford of Leavenworth responded

Paula, thank you for choosing to shop at Zeck! We look forward to working with you again in the future!

January 27, 2017

Good job! Oscar was very courteous, helpful, and knowledgeable as we were shopping for and purchasing our new Ford 150 pickup. He was very professional, did not More

by F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Espinoza
Jan 30, 2017 -

Morris Smith Ford of Leavenworth responded

Thank you for choosing to purchase your new F150 from Zeck Ford! Enjoy!

January 26, 2017

Great Experience Mason Owen. did a great job of guiding me through purchasing a vehicle for my daughter. He was knowledgable, polite, and attentive to what I was looki More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Worthing, Fran Weis, Darius Mathis, Mason Owen
Jan 26, 2017 -

Morris Smith Ford of Leavenworth responded

Mark, it was our pleasure to help find the perfect car for your daughter! Thanks for coming in!

January 26, 2017

Purchased an Electric Focus Sight Unseen I purchased a Ford Focus Electric, sight unseen from Tyler at Zeck Ford. Tyler took care of everything. He arranged the purchase, financing, and s More

by Tom Milam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hatcher
Jan 26, 2017 -

Morris Smith Ford of Leavenworth responded

Tom, we're thrilled you are satisfied with your Ford Focus Electric! We greatly appreciate your business!

January 26, 2017

Friendly and helpful Oscar found me the car i needed and didn't pressure me into anything i didn't need. He found me a great car at a great price. More

by Justin Bounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Espinoza
Jan 26, 2017 -

Morris Smith Ford of Leavenworth responded

Justin, it was a pleasure working with you! We greatly appreciate your business!

January 26, 2017

Pleasant and Calm Even though it was a busy day, I still felt relaxed and taken care of. A small problem cropped up about floor mats, and they were swift about fixing i More

by jozigirl93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellissia Thomas
Jan 27, 2017 -

Morris Smith Ford of Leavenworth responded

Thank you for shopping at Zeck! We greatly appreciate your business!

January 25, 2017

Ring around the rosey II Nothing about my experience was easy other than dealing with finance dept. Everytime I was told they (service and sales dept.) would call with update More

by F250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendan Dow, Shawn Gunderson
Jan 27, 2017 -

Morris Smith Ford of Leavenworth responded

We value your time and are very sorry to hear that you felt as if you were just a sale to us. We value you as a customer and sincerely apologize for the lack of updates throughout the purchasing process as well as the time it took for everything to be completed as promised. Customer service is our number one priority at Zeck Ford and we are disappointed when poor experiences like yours happen. We would love to hear from you on how we can improve to better serve both you and customers in the future. Please give us a call at your earliest convenience at 913-727-1650.

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