"Nice people, but room for improvement."
When entering dealership, very busy. Hunter and Nick very nice and helpful. One problem i had was that i think the 150 point inspection missed a couple things on this 2015 Fusion Energy. The rear rotors were rough and the lighted charge ring indicator is not working. Another annoying thing was that when i called to talk to someone, i was put on hold and never transferred, so i had to hang up and call again, several times this happened. The other problem i had was that i paid for a 4 year platinum service warranty, but did not sign it. Then decided to cancel warranty, but took a lot of phone calls talking to several people, before i ever got someone to finally refund the payment for the warranty. The good thing is that i like the Energi so far, and Hunter says he is always available if i have any concerns or questions about the car. If i didn't live 270 miles away, i think the process would have been easier. Another good thing is that Zeck Ford does have good prices and they want to sell you a car, and do want you to be happy with your purchase. Bryan
"Attentive to details."
Typical large dealership experience in general but they try to make you feel they are more "home town.". All in all, an above average group.
Cole was very helpful. The car we went up to look at had already been sold, but recommended a couple of alternatives and we ended up with one !
We recently went to Zeck Ford and worked with Hunter. He did an amazing job taking his time and helping us find the right car for us! Zeck has an ability to make a serious decision like picking out a car a fun experience! Thanks Hunter!!!
"New F150 Purchase"
I had a great experience working with Hunter and his staff on my recent F 150 purchase. Hunter took the time to find out what I wanted and then showed me the perfect truck. On top of that he was able to give me the most competitive deal of any of the brands that I had researched. Paperwork and delivery was very quick and now if the weather will get above 10* I hope to be able to put this truck to work
Mike and Nick were very helpful, and patient! I had a lot of questions and they walked me through everything! I love my new Jeep!
Nino and Nick helped get us into the vehicle we were looking for, making our buying experience go from hectic to efficient. I would definitely recommend them.
"Great buy and experience!"
The price on the Escape we bought was good enough that another dealership told me to purchase it! Hassle free and smooth process. Highly recommend Zeck Ford!
Car buying is not fun, but Zeck made it relatively painless. They were friendly and helpful, they were busy when we were there so we had to wait a bit, but they gave us their full attention once it was our turn. It was nice that they replaced brakes and battery and a few other things without us asking. They offered competitive financing to help my son stay within his budget buying his first car.
We came in looking for two possible vehicles. Sage made the experience fun and easy. We ended up with an Explorer and Fusion that we love! Thanks, Sage!