Morristown Ford

I bought a 2000 Mustang GT Convertible and have no problems with the car but Lance Ferguson the Sales Manager and Tony Rodriguez the General Manager are not the kind of men that should be involved in problems with the car but Lance Ferguson the Sales Manager and Tony Rodriguez the General Manager are not the kind of men that should be involved in making decisions for a good dealership. I agreed on max out of pocket no financing out the door price for the car and due to their incompetance i had to pay more taxes when I arrived back in Georgia! When I called to explain my situation to Lance he told me that Tony said that they paid the taxes that were required according to law. and they could not do anything about it. Well I think that they lost a good review for bad customer service over $265 on a $10,275 sale of a vehicle. pretty crappy I think. More

I have always had good results with Morristown Ford's service department. The latest visit was for a warranty transmission issue and routine oil change. Everything went well. Morristown Ford also fixed a service department. The latest visit was for a warranty transmission issue and routine oil change. Everything went well. Morristown Ford also fixed a problem on a previous visit that another dealership failed to do. More

ON AN E MAIL FROM MORRISTOWN FORD I GOT A QOUTE OF 28,000 ON NEW TRUCK . I GET THERE AND HE WRITES DOWN 29,000. THAT KILLED IT RIGHT THEN AND THERE. I AM A 20 YEAR RETIRED FROM THE USAF. I WAS ASKED IF I WAS ON NEW TRUCK . I GET THERE AND HE WRITES DOWN 29,000. THAT KILLED IT RIGHT THEN AND THERE. I AM A 20 YEAR RETIRED FROM THE USAF. I WAS ASKED IF I WAS A DISABLED VETERAN AND I AM NOT SO I TOLD THEM SO. A DISCOUNT WOULD OF BEEN GIVEN IF I WAS. THAT IS NICE TO OFFER TO THOSE MEN AND WOMEN BUT WHAT ABOUT ALL THE OTHER VETERANS WHO SACRIFICED 20 PLUS YEARS. FOR THE RECORD A DISABLED VETERAN DOES NOT HAVE TO OF BEEN IN COMBAT. I WAS THINKING OF TRADING IN MY 96 FORD TRUCK AND WAS TOLD IF IT WAS A 98 I WOULD QUALIFY FOR ANOTHER DISCOUNT. SEEMS I DO NOT QUALIFY FOR MUCH WITH MORRISTOWN FORD AS I JUST SEEM TO BARELY MISS THEM. AFTER TWO MONTHS OF LOOKING AT EVERY NEW TRUCK OUT THERE, THIS WAS THE WORST PLACE. MY DAD WAS A SERVICE WRITER FOR OVER 30 YEARS SO I KNOW WHAT THE DEAL IS...OR SHOULD I SAY, IS NOT! More