Morristown Nissan

Ashley in service dept. Very nice and helpful. I'll keep coming back for oil changes. Very nice and helpful. I'll keep coming back for oil changes. More

This is the best car dealership I have been to. They are up front and honest and efficient.I was in and out with my new 2026 frontier in 4 hrs even with a trade in .They are there to help in anyway They are up front and honest and efficient.I was in and out with my new 2026 frontier in 4 hrs even with a trade in .They are there to help in anyway they can will never buy another vehicle anywhere else. By the way JJ Jones is the man. Down there go and ask for him More

I bought my vehicle at the morristown, tn location 1 month ago from Patrick so it was time for an oil change. Upon arrival Tyler asked us what we needed so I let him know we needed an oil change and tha month ago from Patrick so it was time for an oil change. Upon arrival Tyler asked us what we needed so I let him know we needed an oil change and that i was hearing a weird noise from one of the wheels. He had the car serviced and looked and was very informative on what needed to be done today and what could wait. I will definitely be asking for Tyler or Patrick if I ever need anything else. More

Great experience Great customer service with everything they provided an will continue going to morristown nissan they provided an will continue going to morristown nissan More

I scheduled service at Morristown Nissan for a simple oil change, tire rotation, and front brake pads. That's it. The day before, their sales team had already called pushing to buy my car and get me into a n change, tire rotation, and front brake pads. That's it. The day before, their sales team had already called pushing to buy my car and get me into a new one — I should have seen that as a warning sign for the pressure I was about to be subjected to. Then came the audacity to hand me a $3,800+ upsell estimate loaded with "recommended" services: brake fluid flush, coolant flush, transmission flush, fuel induction service, front and rear differential flushes, and a $1,809 control arm replacement. I should have seen that as another warning sign too. My car had just been serviced 6-8 months ago — about 3,000 miles ago — at Hanover Nissan in Pennsylvania, and NOTHING was flagged except the brakes I was already there to fix. The "urgent" control arm somehow wasn't a problem then, and it's not something you can hear or feel now either — which tells me it was never a real safety concern, just a convenient excuse to pad the bill and prey on people who don't know better. My last vehicle, a Toyota, went 310,000 miles with none of these crazy add-on services ever performed, and never had an issue. And honestly, I'm not even convinced Nissan actually does these flushes if you pay for them — it wouldn't surprise me if it's just money for nothing. The "basic" work — oil change, tire rotation, front brake pads, and rotor turning — somehow still came to $411, padded with a sleazy 3% "convenience fee" just for paying with a credit card. A hidden junk fee tacked onto an already inflated bill. Absolutely unacceptable. This wasn't a mistake. This was a calculated, predatory playbook: soften you up with a pushy sales call, scare you into unnecessary "safety" repairs, pad the bill with services you can't even verify were done, and then nickel-and-dime you with a hidden credit card fee on the way out. It is disgraceful. It is dishonest. And it is exactly the kind of behavior that destroys trust in a brand. I am furious, and I am deeply disappointed that a major dealership would treat customers this way. I will never set foot in this dealership again, and I will not be buying another Nissan. I'm looking forward to the survey Nissan corporate sends me — because this review is going everywhere: Google, Nissan corporate, and directly to the dealership if they ask for feedback. I hope they investigate this location's practices before they do this to someone else. More

Do not buy a Nissan from here or anywhere. My car will be 3 years old in October and the arm rest has a rip in it. I went to the dealership and they will not fix it. I took out extra warranty My car will be 3 years old in October and the arm rest has a rip in it. I went to the dealership and they will not fix it. I took out extra warranty and he said they won’t fix it because it only covers mechanical issues. I would never have thought a new vehicle would have torn this soon. Service guy was very rude. I said don’t you think it could have been a defect? He said it would have shown up before the 45,000 miles that I have on my car. I do not recommend buying a Nissan. Cheap material used inside the car. More

Had my truck towed in with a dead battery, thought it was alternator, good diagnostic alternator, good diagnostic More

Tyler Tunnell and his team at Morristown Nissan could not have been more helpful when my husband and I had a service emergency while on a road trip. We were forced to get off the freeway on our way through have been more helpful when my husband and I had a service emergency while on a road trip. We were forced to get off the freeway on our way through Morristown late in the afternoon on a Friday. We found Morristown Nissan online and contacted them. Despite the fact that it was closing time, the team waited for us to "limp" over to the dealership and stayed late to take care of us and get us back on the road. We were in a very stressful situation and they took excellent care of us. They were friendly, professional and competent. Thanks so much to Morristown Nissan! More

Overall great experience with service of my Frontier. They were ready for the vehicle at the appointment time and completed the service and a minor recall issue in a very reasonable time. They were ready for the vehicle at the appointment time and completed the service and a minor recall issue in a very reasonable time. More

I took my car for an oil change and they were really efficient, my appointment was at 1:30 and they were right on time. efficient, my appointment was at 1:30 and they were right on time. More