Morristown Nissan

Go Somewhere else Worst experience EVER. We purchased a vehicle on April 1,2016. It had to go to service on that Monday. When I called nobody would return my calls or e Worst experience EVER. We purchased a vehicle on April 1,2016. It had to go to service on that Monday. When I called nobody would return my calls or emails to tell me the status or what was going on with the service. Finally Shawn Huff answered and said he would take care of everything and gave me his Cell number. When I returned the loaner vehicle, not one single person greeted me, instead the salesperson (Stephen Hayes) met me at the door and said come with me. I was treated like a criminal. Not to mention the service work was not performed. The only person who has treated me like a human is the Internet Manager David Harris whom I have only talked to on the phone never in person. It has been over a month and my paper tag has expired. I called to see where my tag is to find out the vehicle is still registered. In the previous owners name. So I called the dealership and wouldn't you know it nobody is available to speak with me and Shawn Huff doesn't answer or return calls. So here I a with an expired Tag and can't fix it. So I called David Harris because receptionist said she would request a tag but manager probably wouldn't approve it. David says he will send me a tag there was a problem with the payoff of the vehicle and it should be taken care in a few days. So that tells me they sold a vehicle that shouldn't have been sold. Buying a car is supposed to be fun and easy. Hahahaha. Maybe somewhere else. Too bad I had to even give them one star More

Got me a low interest with bad credit Had a bad experience with Fenton Nissan but didn't let east Tennessee Nissan know . Fenton offered me 6500 for my trade in on a 2015 versa 9 months ag Had a bad experience with Fenton Nissan but didn't let east Tennessee Nissan know . Fenton offered me 6500 for my trade in on a 2015 versa 9 months ago and I paid 13000 for with 13000 miles on it. Plus my interest was 22percent.which I expected with my credit.Needless to say Fenton lost a customer and the sale. Went to morristown to east Nissan and they gave me 9500 for my car and 12.9 interest on a Nissan altima SL fully loaded .great job. Any one consider going to Fenton I advise u go thru east Tennessee Nissan in morristown first. Especially if credit isn't great. They will do what they can for lower interest rate and get your payments were u need them. More

Service department Good service,friendly people. I never had to wait excessively for my vehicle at any occasion that I have had service. Dealer actually waited on me to Good service,friendly people. I never had to wait excessively for my vehicle at any occasion that I have had service. Dealer actually waited on me to get there one time when I was late getting off work to bring vehicle. More

upset with financing I leased this vehicle in 2014 and got out of lease last week by buying it, but the price now on this 2 year old car is more now than in 2014. I leased this vehicle in 2014 and got out of lease last week by buying it, but the price now on this 2 year old car is more now than in 2014. More

Exceptional! Stephen Hayes is your go to guy! He is good at his job with no pressure. He goes above and beyond to find the exact vehicle your looking for. Stephen Hayes is your go to guy! He is good at his job with no pressure. He goes above and beyond to find the exact vehicle your looking for. More

stay away Called dealer looking for a Nissan said they had 2 of what I was looking for ask the sales man to go out to the cars and look them over for any damag Called dealer looking for a Nissan said they had 2 of what I was looking for ask the sales man to go out to the cars and look them over for any damage he said both cars where in great shape. So I drove from alabama 6 hours away when I arrived to look at the cars they had only one car not the 2 i was told. as I started looking it over there a a big dent on the trunk I ask the sales man if he didn't see this while we were on the phone earlier he said he didn't think it was a deal breaker and wouldn't cost to much to get fixed. Will never trust this dealership again so beware More

Amazing They helped me out with everything, offered me great service. Everyone was really friendly and they made sure I got a good deal with the car I wanted. They helped me out with everything, offered me great service. Everyone was really friendly and they made sure I got a good deal with the car I wanted. More

AWESOME DEALERSHIP FIRST OF ALL MY CREDIT NOT SO GOOD SO I WENT IN ON MONDAY THINKING THAT THEY COULDN'T HELP ME BUT MY SALESMAN MIKE STANLEY WENT TO WORK FOR ME I WAS FIRST OF ALL MY CREDIT NOT SO GOOD SO I WENT IN ON MONDAY THINKING THAT THEY COULDN'T HELP ME BUT MY SALESMAN MIKE STANLEY WENT TO WORK FOR ME I WAS THINKING I BE THERE ABOUT AN HOUR THEN GO HOME IN OLD CAR BUT NO HE WORK AND I DROVE AWAY WITH A NEW 2016 THEY ARE THE BEST DEALERSHIP IN EAST TENNESSEE IN MY BOOK EVERYBODY THERE WAS AWESOME TO MEET AND TALK TO A COUPLE OF THEM WE LAUGH AND HAD FUN SO IT WAS A PLEASURE TO GET NEW CAR FROM THEM THANKS EVERBODY AT EAST TENNESSEE NISSIAN YOU GUYS ROCK More

Great Dealership I must say that this is my second purchase from East Tennessee Nissan and through both purchases I have been completely satisfied. I would recommend I must say that this is my second purchase from East Tennessee Nissan and through both purchases I have been completely satisfied. I would recommend this dealer to anyone that is looking to purchase a new car or truck. They are very thorough and knowledgeable and they try to get you the best deal possible. Thank You all for a great experience!! More

Friendly Service with a Smile! Great experience with all service visits with friendliest fols ever!!!! Very personable and helpful! The service providers treat you like family and a Great experience with all service visits with friendliest fols ever!!!! Very personable and helpful! The service providers treat you like family and are concerned about your needs. More