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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.2
344 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 344 reviews

May 17, 2023

Price to high it took to long will not go back to moss Chevrolet anymore More

by djdiamond2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Alvarez
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May 18, 2023 -

Moss Bros. Chevrolet responded

Dear djdiamond2, My name is Dave Oley and I am the General Manager here at Moss Bros Chevrolet and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-485-3500 x3122 Thank you and I look forward to speaking with you

May 07, 2023

At Moss your the Boss. Love buying cars from this dealership Friendly service always. No pressure More

by Kkclassy
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pableo, Mickey Tk
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May 12, 2023 -

Moss Bros. Chevrolet responded

Kkclassy, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

May 05, 2023

Great service! Did a walk in for service got the truck in and out in a timely manner. Service advisor was great recommended services needed and were completed. Than More

by Jon Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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May 12, 2023 -

Moss Bros. Chevrolet responded

Thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!

May 03, 2023

M car service went smoothly as always! Forgot the man’s name who helped me, but he was very professional & kind. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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May 12, 2023 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

April 05, 2023

Staff is very courteous and attentive to customers. I think complementary coffee in the service waiting area would be a wonderful step in expressing costumer appreciation. More

by Sjonesjason22
Recommend Dealer
Yes
Employees Worked With
Admin Admin
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Apr 07, 2023 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

December 10, 2022

Best place for service. Would recommend if you buy from here service car here too. More

by dirtgirlbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rizo Hernandez
Report | Print
Dec 16, 2022 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

November 03, 2022

Delivery of truck not good. When I received my truck there was a scratch, and wires hanging out from under the steering wheel and check engine light on. Check engine light was d More

by Nope1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin Admin
Report | Print
Nov 03, 2022 -

Moss Bros. Chevrolet responded

My name is Dave Oley and I am the General Manager here at Moss Bros Chevrolet and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-485-3500 x3122 Thank you and I look forward to speaking with you

October 26, 2022

Was greeted twice as soon as the arrival and the service advisor was very professional. I also like how they accommodate if you need a ride home. If their shuttle is too busy, they will get you a Uber. Good More

by Mario63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Report | Print
Nov 03, 2022 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

October 22, 2022

Very cortious. Explained everything in detail. Great customer service. Seemed to really care and with great concern . More

by Teresa V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rizo Hernandez, Admin Admin
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Oct 25, 2022 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

September 29, 2022

Service Writer was Efficient, informative and communicated often all pertinent information that related to the status of our vehicle. More

by Weblomquist
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felipe Elizarraraz
Report | Print
Sep 30, 2022 -

Moss Bros. Chevrolet responded

As the General Manager, I wanted to thank you for not only allowing Moss Bros. Chevrolet the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you. Sincerely, Dave Oley

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