Moss Bros. Chevrolet

Alan Rayner and the service crew at Moss Bros. Chevrolet really take care of my Silverado, keeping me updated on my vehicle maintenance! Chevrolet really take care of my Silverado, keeping me updated on my vehicle maintenance! More

Service department is average with service. Took two days to get oil change. $100 oil change cost $269. Took two days to get oil change. $100 oil change cost $269. More

Very disappointed with your service department. . did not want to diagnose my problem with the Equinox EV I bought at your dealership. Sent me to another service department . did not want to diagnose my problem with the Equinox EV I bought at your dealership. Sent me to another service department More

Frank was awesome ! And so was his team . I was upside down from purchasing in covid and they did everything in their power to get me out of that loan. It worked and I’m And so was his team . I was upside down from purchasing in covid and they did everything in their power to get me out of that loan. It worked and I’m so happy and got into a new car ! Thank you frank ! More

this dealer tries to upsell things you don't need in the service department and marks up MSRP higher than any other dealer anywhere service department and marks up MSRP higher than any other dealer anywhere More

This dealership continues to give the worst customer service I have ever experienced. First they railroaded us into two very bad deals then when it was brought up and they tried to make up for it they c service I have ever experienced. First they railroaded us into two very bad deals then when it was brought up and they tried to make up for it they continued to give really awful service and proceeded to lie to us over and over again. I will never come here again nor do I recommend anyone to go to this dealership there are plenty others with much better customer service and trustworthy employees. More

Service Center is the worst place to take your vehicle. I took in my car on a Friday early in the morning at 8 AM for a diagnose on my transmission. They’re charging me $2,500.00 to open it and another add I took in my car on a Friday early in the morning at 8 AM for a diagnose on my transmission. They’re charging me $2,500.00 to open it and another additional $2,500.00to close it not including parts, labor along with diagnose fee. Everyone at Service Center are rip offs!!! They offered to finance the service repairs at 39.9% APR they’re just ridiculous!!! Please don’t go to Moss Bros. Chevrolet total rip offs!!!! More

Pleasant experience with everyone there. Everyone was helpful and walked through every step. Would recommend Everyone was helpful and walked through every step. Would recommend More

The service people felt like salesmen. They kept my car over a month (after waiting a month to relinquish it while they ordered parts), staying they were "waiting on a part". When i final They kept my car over a month (after waiting a month to relinquish it while they ordered parts), staying they were "waiting on a part". When i finally got my car back it was FILTHY not only on the outside (their car wash was down), but even the entire inside has a film of dust on EVERYTHING. It was apparent that they left the windows down more often than not. So I had to pay for an entire detail after I got my (brand new) car back. My car was less than 1 year old, and had NEVER been that dirty. I honestly didn't even want to sit in it when I picked it up -- that's how dirty it was! Since service, I hadn't noticed any other issues, so it seems whatever they did fixed the issues. More

Carlos is great he is always super helpful and answers all the questions I have. all the questions I have. More