Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
442 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
Contact Dealership

12625 Auto Mall Dr

Moreno Valley, CA

92555

Directions

By Type

Showing 442 reviews

October 05, 2025

Great experience. Will recommend to others. I Am enjoying my truck every day. Thank you Moss More

by araynz58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of sales
Report | Print
Oct 06, 2025 -

Moss Bros. Chevrolet responded

Nothing makes us happier than knowing you're enjoying your truck! Thanks for the 5 stars and for planning to recommend us.

October 01, 2025

They fixed the problem, no complaints. Need help on communication. Went 3 days without hearing from them. More

by chris-mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan (service)
Report | Print
Oct 01, 2025 -

Moss Bros. Chevrolet responded

Thank you for the 5-star rating! We're thrilled we fixed the problem. We sincerely apologize for the three-day communication gap. You are absolutely right, and we're urgently reviewing our protocols to ensure timely updates for every customer moving forward.

September 30, 2025

Car was delivered in excellent condition! Had what I wanted in stock! Thank you so much! More

by TPERESANDI
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Sep 30, 2025 -

Moss Bros. Chevrolet responded

Fantastic! We're thrilled your new car was delivered in excellent condition. Thanks for choosing us, and enjoy your vehicle!

September 29, 2025

This dealer took advantage of women who were not extremely familiar with the car buying process and also made a really bad deal and gave a little as possible for very well taken care of trade in and More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial department
Report | Print
Sep 30, 2025 -

Moss Bros. Chevrolet responded

We are very sorry to read this and take the allegations seriously. We pride ourselves on providing a fair, respectful process for every customer. We're reviewing all recent transactions to ensure our standards were met.

September 28, 2025

Everyone was great to work with. That’s why I always return back to moss. More

by INFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 29, 2025 -

Moss Bros. Chevrolet responded

We appreciate you taking the time to leave this feedback! It's great to hear that everyone was great to work with. That consistent, positive experience is exactly what we strive for. Thank you for your continued trust and for choosing to return to Moss Bros Chevrolet!

September 27, 2025

great experience with the salesperson. he provided the necessary information to choose the right vehicle and helped make the transaction a success. thanks to Genaro More

by gela_1805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genaro
Report | Print
Sep 29, 2025 -

Moss Bros. Chevrolet responded

That's wonderful to hear! We are thrilled you had a great experience and that Genaro was able to provide the necessary information to help you find the perfect vehicle. Making the transaction a success for our customers is exactly what we aim for. Thanks so much for taking the time to share your feedback!

September 25, 2025

It was very professional and I liked location it was very convenient and easy to find More

by vereecorona
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genero
Report | Print
Sep 26, 2025 -

Moss Bros. Chevrolet responded

We appreciate you taking the time to leave us 5 stars! It's great to know that you experienced our professionalism and that our location was convenient for you. Your feedback means a lot to the team!

September 22, 2025

Car I purchased was shaking when I test drove and still shaking after purchase. Was told it was only balancing and could be fixed. Also didn’t like my warranty deal only was 3 months. Too short More

by MUFFINZ86MUFFINZ86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mickey
Report | Print
Sep 22, 2025 -

Moss Bros. Chevrolet responded

Thanks for your feedback. We're sorry to hear about the ongoing issue with the car and your concerns about the warranty. Please contact us at 951-485-3500 so we can resolve this for you.

September 19, 2025

The mechanics were very attentive and kind when handling my cars issues and my concerns. The secretary was very kind and kept me updated More

by marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America
Report | Print
Sep 19, 2025 -

Moss Bros. Chevrolet responded

Thank you for the five-star review! We're thrilled that our team was able to provide you with such a positive experience. We'll be sure to pass along your compliments to our mechanics and secretary. We're here for you whenever you need us!

September 19, 2025

Carlos always give the best customer service. Very helpful and respectful. Reasons why I always come back to this dealership to get my car serviced. More

by lizg0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 19, 2025 -

Moss Bros. Chevrolet responded

We really appreciate you taking the time to share your experience! It's great to hear that Carlos's excellent customer service, along with his helpful and respectful attitude, keeps you coming back to our dealership. We believe in building lasting relationships with our customers, and your review proves we're succeeding. Thank you again for your trust in us.

1
...
12
13
14
...
45