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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
450 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 450 reviews

September 17, 2025

Always a positive experience when bringing my vehicle in for service. We always recommend Moss to our family and friends More

by BRENDAPARRA67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan, Carlos
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Sep 17, 2025 -

Moss Bros. Chevrolet responded

Thank you so much for the 5-star review! We're thrilled to know you're consistently happy with our service. We truly appreciate you trusting us with your vehicle and for referring your loved ones to us.

September 16, 2025

Regular maintenance was easy and quick everyone was very friendly and I love the text updates it’s very convenient. More

by ELIZABETHLEONHARDT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 16, 2025 -

Moss Bros. Chevrolet responded

Thank you for the great review! We're glad our friendly team and convenient text updates made your visit a positive one. We appreciate your business and hope to see you again soon.

September 13, 2025

I took my car in to get my tires rotated and an oil change picked up my car got home and the light on my dash is still on called back to the service center and course everything always goes to voicemai More

by SALGEO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
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Sep 15, 2025 -

Moss Bros. Chevrolet responded

We're so sorry to hear about the trouble with your car. That's not the service we want our customers to have, and we apologize for the difficulty reaching us. Please call us directly at 951-485-3500 so we can make this right.

September 12, 2025

Moss bros singlehandedly destroyed my engine by breaking a spark plug with an impact gun into my engines cylinder. Now they refuse to take accountability. So now I'm filling complaints with every state and More

by Richard Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael sanders, Christian pinaglia, dave olney
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Sep 15, 2025 -

Moss Bros. Chevrolet responded

We received your review and take your feedback seriously. We sincerely apologize for the issues you've experienced with your vehicle and for the service you received. We want to address this situation directly and work with you toward a fair resolution. Please call our customer service line at (951) 485-3500 at your earliest convenience.

September 12, 2025

Great customer service and communication. All my questions were answered. Easy to set up appointment. More

by ramosrichard1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America Enrique
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Sep 15, 2025 -

Moss Bros. Chevrolet responded

Thank you for the kind words! We're so glad to hear that you were happy with our service and that setting up your appointment was easy. We appreciate you taking the time to share your experience!

September 11, 2025

Good customer service, Carlos is the best service advisor ever!!!! I only bring my car here to get serviced. More

by VEROMAGANA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
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Sep 11, 2025 -

Moss Bros. Chevrolet responded

Thanks for the great feedback! It's fantastic to know that Carlos is providing you with the best service. We really appreciate your loyalty and look forward to your next visit.

September 11, 2025

Everything went great. They took care of everything and made the whole process easy and smooth. More

by BigMark23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
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Sep 11, 2025 -

Moss Bros. Chevrolet responded

That's wonderful to hear! We really appreciate you taking the time to share your experience. It means a lot to our team that we were able to make the process easy and smooth for you.

September 08, 2025

They didn’t reset my oil indicator. I figured it out a week later so now it isn’t accurate. They also must have been looking for something in my glove box and left my charger cables han More

by laura_ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Nodal
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Sep 09, 2025 -

Moss Bros. Chevrolet responded

Thanks for your feedback. We're sorry to hear about the oil indicator and the issue with your glove box. We take this seriously and have passed your comments along to our management team to ensure our processes are followed correctly so this doesn't happen again.

September 05, 2025

I have purchased most of my vehicles from this dealership. What's made me return is simple; good overall staff and very convenient from home for all the necessary maintenance. Highly recommend! More

by ALBERTC.B00ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sperriko
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Sep 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for your loyalty and the great review! We're so glad our staff and convenient location have kept you coming back.

September 04, 2025

I’m not happy with it because they left oil all over the motor they not clean it , until I saw it and told them and this is the second time 😞 More

by Nemontoya03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
America
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Sep 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for your feedback. We sincerely apologize for the issues you experienced with your recent service visit and for the lack of attention to detail. We understand your frustration and are addressing this with our service team to ensure it does not happen again.

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