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Moss Bros. Chevrolet

Moreno Valley, CA

4.1
448 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 448 reviews

March 04, 2026

The new sales person was great at his job! Very respectful! A good person all around. More

by dav665804
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 04, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re so happy to hear our new salesperson made such a great impression. Respect and professionalism are exactly what we strive for — we’ll be sure to share your kind words with him!

March 02, 2026

They provided quick service and were extremely polite and professional throughout the service on my car.. More

by cecilia3valdez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 02, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re so glad to hear our team provided quick, polite, and professional service. That’s exactly the experience we strive to deliver every time.

February 28, 2026

Alan went above and beyond to get me a estimate of the work needed fast, clearly explained each thing that was needed and offered help with prioritizing the repairs needed immediately vs what can wait a b More

by LEO TOVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Assistant Manager
Mar 02, 2026 -

Moss Bros. Chevrolet responded

Thank you for the fantastic review! We’re thrilled to hear Alan provided clear explanations, fast estimates, and helpful guidance on prioritizing your repairs. We’ll be sure to share your kind words with him!

February 23, 2026

Great customer service. Alan worked very well with us and got our service done in a timely matter. More

by TOAFANUA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re happy to hear Alan provided great customer service and made sure your vehicle was serviced in a timely manner. We truly appreciate your support!

February 22, 2026

They did a great job on my car very nice people thank you respectful I have a good day More

by ealvarado735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jj
Feb 23, 2026 -

Moss Bros. Chevrolet responded

It’s great to hear our team provided respectful and excellent service! Thank you for your kind words and 5-star review.

February 21, 2026

Drop vehicle off Carlos is great. Pick up vehicle no customer I stood around for a long period of time service rider on the floor would just look at me and Carlos finally showed up at More

by ramefren29
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for your feedback and for recognizing Carlos — we’re glad he took great care of you at drop-off. We do apologize for the delay and lack of acknowledgment during pickup. No customer should be left waiting without assistance. We’ll be addressing this with our team to ensure better attentiveness moving forward.

February 21, 2026

Was a pleasure buying my truck at Moss. There are two things in life that are most people's largest purchases, a car and a house, both should be a wonderful experience and not normally the More

by BURKE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re honored you chose us for such an important purchase. We’re glad the process was smooth, straightforward, and that you felt well taken care of throughout. Congratulations on the new truck!

February 19, 2026

I’ve been coming to Moss Bros. Chevy for years, and the service never disappoints. I stopped in for oil change today and, as always the customer service was excellent. Carols took More

by Ladyking
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carols Ceja
Feb 19, 2026 -

Moss Bros. Chevrolet responded

Thank you for being such a loyal customer over the years! We truly appreciate your continued trust in Moss Bros. Chevy. We’re glad to hear Carols took great care of you and made your visit smooth and easy. Your recommendation means a lot to us!

February 19, 2026

Took my Vehicle in for Oil Change and Inspection mine you it has 47,000 miles 2018 Traverse they said I had 2 Seal leaks on the Axle Front Left side and Right side but nothing in my Garage or Driveway no lea More

by Junkie57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know 1
Feb 19, 2026 -

Moss Bros. Chevrolet responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our recommendations are based on what our technicians observe during inspection, but we understand your concerns. We’d welcome the opportunity to review your visit in detail and clarify the findings. Please contact us directly so we can address this properly at 951-485-3500.

February 17, 2026

Our sales rep, Alex, was great. Very informative, patient, pleasant to speak with, and answered all of our questions. More

by bucho1x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
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