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Moss Bros. Chevrolet

Moreno Valley, CA

4.1
443 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 443 reviews

February 21, 2026

Drop vehicle off Carlos is great. Pick up vehicle no customer I stood around for a long period of time service rider on the floor would just look at me and Carlos finally showed up at More

by ramefren29
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for your feedback and for recognizing Carlos — we’re glad he took great care of you at drop-off. We do apologize for the delay and lack of acknowledgment during pickup. No customer should be left waiting without assistance. We’ll be addressing this with our team to ensure better attentiveness moving forward.

February 21, 2026

Was a pleasure buying my truck at Moss. There are two things in life that are most people's largest purchases, a car and a house, both should be a wonderful experience and not normally the More

by BURKE3
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mickey
Feb 23, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re honored you chose us for such an important purchase. We’re glad the process was smooth, straightforward, and that you felt well taken care of throughout. Congratulations on the new truck!

February 19, 2026

I’ve been coming to Moss Bros. Chevy for years, and the service never disappoints. I stopped in for oil change today and, as always the customer service was excellent. Carols took More

by Ladyking
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Carols Ceja
Feb 19, 2026 -

Moss Bros. Chevrolet responded

Thank you for being such a loyal customer over the years! We truly appreciate your continued trust in Moss Bros. Chevy. We’re glad to hear Carols took great care of you and made your visit smooth and easy. Your recommendation means a lot to us!

February 19, 2026

Took my Vehicle in for Oil Change and Inspection mine you it has 47,000 miles 2018 Traverse they said I had 2 Seal leaks on the Axle Front Left side and Right side but nothing in my Garage or Driveway no lea More

by Junkie57
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Don’t know 1
Feb 19, 2026 -

Moss Bros. Chevrolet responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our recommendations are based on what our technicians observe during inspection, but we understand your concerns. We’d welcome the opportunity to review your visit in detail and clarify the findings. Please contact us directly so we can address this properly at 951-485-3500.

February 17, 2026

Our sales rep, Alex, was great. Very informative, patient, pleasant to speak with, and answered all of our questions. More

by bucho1x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Martinez
February 16, 2026

Excellent service provided during this service visit. I was provided shuttle service while my vehicle was being repaired, and the overall experience was a very pleasant one. Matt was great, explained i More

by ayala92555
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Thornton
Feb 16, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re thrilled to hear you had a pleasant experience and that Matt took great care of you. We appreciate your trust and look forward to seeing you again!

February 14, 2026

Moss Bros. Chevrolet hands down is the best dealership around!! They have the best customer service around and go above and beyond to make sure you have the bes More

by SEANPAGENKOPP2
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jesse, Dave
February 08, 2026

The process for checking in was quick and easy and I had my truck a couple of hours before promised. More

by sylviaa.qee1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Yessenia
Feb 09, 2026 -

Moss Bros. Chevrolet responded

Thank you for the fantastic review! We’re glad to hear the check-in process was easy for you and that we were able to return your truck earlier than promised. Your satisfaction is our priority, and we look forward to assisting you again soon!

February 07, 2026

Excellent service Jesse is great. . awesome customer service skills.. I will definitely recommend Chevrolet to my friend and family .. also the manager Jesus help us a lot great team.. More

by ARROYOMONICA79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Jesus
Feb 09, 2026 -

Moss Bros. Chevrolet responded

Thank you for the wonderful feedback! We’re delighted to hear that our team, especially Jesse and Jesus, delivered great service. We truly appreciate your kind words and your recommendation to family and friends!

February 06, 2026

A mi y a mi esposo nos gusta ir allí porque siempre nos atienden muy bien y por eso tenemos mucho tiempo eligiendo Chevrolet si puedo decirles a los que nos han atendido es muchas gracias!! More

by titalapelotita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America
Feb 09, 2026 -

Moss Bros. Chevrolet responded

¡Gracias por sus palabras tan bonitas! Nos alegra saber que siempre se sienten bien atendidos y que han confiado en Moss Bros Chevrolet de Moreno Valley por tanto tiempo. ¡Les agradecemos muchísimo y esperamos verlos pronto de nuevo!

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