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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
450 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 450 reviews

July 16, 2023

What an easy and wonderful experience, I did not feel pressured at any time, and would recommend this dealership to anyone looking for a new vehicle… More

by Nickmyson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe..
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Jul 25, 2023 -

Moss Bros. Chevrolet responded

Thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you, please let us know. All the best, David Lam- Service Director

July 12, 2023

I love Moss Bros Chevrolet service department. I have to wait for my car at the dealership because they don't provide a ride to San Bernardino. Jonathan Hernandez, Assistant Service Manager pro More

by weddamartinez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rizo Hernandez
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Jul 25, 2023 -

Moss Bros. Chevrolet responded

" Thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day. David Lam - Service Director "

June 21, 2023

Dealership is very clean and organize. My service advisor was Michael Alvarez. He did a great job. More

by meadmc2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Alvarez
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Jun 22, 2023 -

Moss Bros. Chevrolet responded

Happy to hear that Michael took good care of you while visiting us. Thank you for your 5star review.

June 19, 2023

Michael kept me informed as progress was made. Work was done under a service contract so they had to approve repairs. All went well, no issues with repairs performed. More

by Coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alvarez, Chevrolet Service Manager
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Jun 20, 2023 -

Moss Bros. Chevrolet responded

We appreciate having Michael on our team and you as our customer. Thank you for your business and the 5-star review!

June 19, 2023

check engine light for 2015 Malibu. service was great. Very pleased with the service staff. repairs were completed on time. More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rizo Hernandez
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Jun 20, 2023 -

Moss Bros. Chevrolet responded

We appreciate you as our customer. Thank you for your business and the 5-star review!

May 26, 2023

I've always beenin and out at the approximated time for completion of service, neverhad to return for correction of service. More

by robertstalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez, Jacob Gomez
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Jun 01, 2023 -

Moss Bros. Chevrolet responded

Thank you for the great feedback and 5-star review, Robert. We appreciate you.

Jun 02, 2023 -

robertstalling responded

A1 service!!

May 17, 2023

Price to high it took to long will not go back to moss Chevrolet anymore More

by djdiamond2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Alvarez
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May 18, 2023 -

Moss Bros. Chevrolet responded

Dear djdiamond2, My name is Dave Oley and I am the General Manager here at Moss Bros Chevrolet and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-485-3500 x3122 Thank you and I look forward to speaking with you

May 07, 2023

At Moss your the Boss. Love buying cars from this dealership Friendly service always. No pressure More

by Kkclassy
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pableo, Mickey Tk
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May 12, 2023 -

Moss Bros. Chevrolet responded

Kkclassy, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

May 05, 2023

Great service! Did a walk in for service got the truck in and out in a timely manner. Service advisor was great recommended services needed and were completed. Than More

by Jon Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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May 12, 2023 -

Moss Bros. Chevrolet responded

Thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!

May 03, 2023

M car service went smoothly as always! Forgot the man’s name who helped me, but he was very professional & kind. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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May 12, 2023 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

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