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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
450 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 450 reviews

May 06, 2022

Staff was friendly and polite. The car was ready in a reasonable amount of time. The service area was under construction and it wasn't very clear where I needed to go when I first More

by gone2rio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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May 13, 2022 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

April 29, 2022

they were very professional, a reminder sticker in the window would have been nice and helpful for our next visit More

by jeffreylrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
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May 02, 2022 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

April 05, 2022

The Service department was on point. No waiting and I had no appointment. The vehicle service included oil change, tire rotation, and vehicle inspection. I was told the service would tak More

by Torres1323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Print
Apr 20, 2022 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

March 25, 2022

Easy to schedule an appointment with reminders and email when service is completed. Friendly and knowledgeable staff More

by MCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Garcia
Print
Mar 28, 2022 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

February 25, 2022

The customer service was beyond amazing I will recommend to all my friends and family More

by tania_vanessa86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Garcia
Print
Feb 25, 2022 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

February 15, 2022

Great customers service from Emmanuel. He was very accurate and explained my vehicle services that were completed on my vehicle. More

by mary.renteria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Print
Feb 25, 2022 -

Moss Bros. Chevrolet responded

Thank you for such a positive review, Mary. and taking your time out to leave us a piece of your experience with my team here at Moss Bros. Every comment is taken into consideration. I hope to hear from you soon and will look forward to giving you another terrific experience.

February 09, 2022

Great communication, awesome work and fast turnaround and love the free rideshare. Overall great customer service! More

by Andreshinostroza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Print
Feb 14, 2022 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

January 13, 2022

Repairs completed accurately. Service personnel friendly, certious, respectful. Service estimate matched final invoice. Waiting area excellent. More

by edhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Print
January 01, 2022

Service was completed as promised in a timely maner. Waiting room was not over crowded. More

by robertstalling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forsyth, Admin Admin
Print
Jan 03, 2022 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

December 04, 2021

CJ was very cool he help me and my wife out with a new vehicle. We are very Satisfied with all staff . CJ was very professional on what he does. More

by Phillip.hamilton1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ, Admin Admin
Print
Dec 06, 2021 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

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