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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
444 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 444 reviews

February 09, 2022

Great communication, awesome work and fast turnaround and love the free rideshare. Overall great customer service! More

by Andreshinostroza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
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Feb 14, 2022 -

Moss Bros. Chevrolet responded

We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.

January 13, 2022

Repairs completed accurately. Service personnel friendly, certious, respectful. Service estimate matched final invoice. Waiting area excellent. More

by edhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Report | Print
January 01, 2022

Service was completed as promised in a timely maner. Waiting room was not over crowded. More

by robertstalling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forsyth, Admin Admin
Report | Print
Jan 03, 2022 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

December 04, 2021

CJ was very cool he help me and my wife out with a new vehicle. We are very Satisfied with all staff . CJ was very professional on what he does. More

by Phillip.hamilton1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ, Admin Admin
Report | Print
Dec 06, 2021 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

November 22, 2021

Greeted promptly by service dept personnel. He was friendly and helpful as this was my first time here and at my scheduled appointment time. My car was done within same day. Will def be returning. More

by ponchosd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Ron Adams
Report | Print
Dec 02, 2021 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

November 16, 2021

Service was done correctly quickly and they got me out at time promised , Everyone is service desks were courteous and efficent. More

by albert_talavera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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October 22, 2021

The service department changed my oil within an hour. Thank you for doing a good job. More

by lolafry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Report | Print
Oct 25, 2021 -

Moss Bros. Chevrolet responded

Here at Moss Bros, we dedicate our time and service to make sure the customer is satisfied. Thank you for your review and we hope we can assist you or your references in the future. Thank you again and we hope to see you in your future purchases.

October 11, 2021

Gerald is always taking care of me. Gets me in and out in a jiffy. Great service 👍 More

by Camisa86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Garcia, Admin Admin
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Oct 21, 2021 -

Moss Bros. Chevrolet responded

My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.

October 11, 2021

Very friendly and proffesional staff from the point i drove in up to my truck being delivered. More

by jorge2tarbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin Admin
Report | Print
October 01, 2021

computer - logon - didn't work. left messages for call back.. no return call. Friendly knowledgeable people More

by janssen158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia - Excellent service
Report | Print
Oct 04, 2021 -

Moss Bros. Chevrolet responded

Here at Moss Bros, we dedicate our time and service to make sure the customer is satisfied. Thank you for your review and we hope we can assist you or your references in the future. Thank you again and we hope to see you in your future purchases.

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