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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
448 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 448 reviews

February 16, 2026

Excellent service provided during this service visit. I was provided shuttle service while my vehicle was being repaired, and the overall experience was a very pleasant one. Matt was great, explained i More

by ayala92555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thornton
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Feb 16, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re thrilled to hear you had a pleasant experience and that Matt took great care of you. We appreciate your trust and look forward to seeing you again!

February 14, 2026

Moss Bros. Chevrolet hands down is the best dealership around!! They have the best customer service around and go above and beyond to make sure you have the bes More

by SEANPAGENKOPP2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Dave
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February 08, 2026

The process for checking in was quick and easy and I had my truck a couple of hours before promised. More

by sylviaa.qee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessenia
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Feb 09, 2026 -

Moss Bros. Chevrolet responded

Thank you for the fantastic review! We’re glad to hear the check-in process was easy for you and that we were able to return your truck earlier than promised. Your satisfaction is our priority, and we look forward to assisting you again soon!

February 07, 2026

Excellent service Jesse is great. . awesome customer service skills.. I will definitely recommend Chevrolet to my friend and family .. also the manager Jesus help us a lot great team.. More

by ARROYOMONICA79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Jesus
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Feb 09, 2026 -

Moss Bros. Chevrolet responded

Thank you for the wonderful feedback! We’re delighted to hear that our team, especially Jesse and Jesus, delivered great service. We truly appreciate your kind words and your recommendation to family and friends!

February 06, 2026

A mi y a mi esposo nos gusta ir allí porque siempre nos atienden muy bien y por eso tenemos mucho tiempo eligiendo Chevrolet si puedo decirles a los que nos han atendido es muchas gracias!! More

by titalapelotita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America
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Feb 09, 2026 -

Moss Bros. Chevrolet responded

¡Gracias por sus palabras tan bonitas! Nos alegra saber que siempre se sienten bien atendidos y que han confiado en Moss Bros Chevrolet de Moreno Valley por tanto tiempo. ¡Les agradecemos muchísimo y esperamos verlos pronto de nuevo!

February 05, 2026

They didn’t answer the phone. took to long to get my car fixed, they didn’t call me when my car was ready. bad costumer service. More

by Jorge Aceves Vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
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Feb 05, 2026 -

Moss Bros. Chevrolet responded

We apologize for the inconvenience and the delays you faced with your vehicle. This is certainly not the experience we aim to provide, and we regret that our communication fell short. We’d love to resolve this issue and learn more about what happened. Please contact us at 951-485-3500, and we’ll ensure your future visits are more efficient and up to the standard you deserve.

February 04, 2026

Awsome dealer, service performed as described, and finished in a timely manner. Will definitely be back. More

by araynz58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Alan
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Feb 05, 2026 -

Moss Bros. Chevrolet responded

Thank you for the great review! We’re glad the service was completed as promised and on time. We look forward to seeing you again soon!

February 01, 2026

I was totally impressed how large and clean this deal ship was. They had plenty of salesmen to help customers. Very efficient! More

by shane.rickkathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Jesse & Ahmad was our sales person.
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Feb 02, 2026 -

Moss Bros. Chevrolet responded

Thanks for the kind words! We’re happy to hear that you were impressed with the dealership and our team’s efficiency. We aim to provide the best experience, and it’s great to know we delivered for you!

January 31, 2026

The service from the employees was fine. What the big problem was, is the 3% credit charge. On a bill that is hundreds of dollars this comes out to a significant extra charge and a massive a More

by OC_Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember but he was friendly enough
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Feb 02, 2026 -

Moss Bros. Chevrolet responded

We appreciate you taking the time to leave a review. We’re sorry to hear the credit card fee caused frustration. This fee helps cover the cost of processing credit card transactions, and we understand it can be an inconvenience. We’ll certainly consider your feedback as we strive to improve our practices.

January 30, 2026

Have an appointment and still have to wait over 2 hours for a freaking oil change that’s ridiculous!!! Then you tell them something and they don’t believe you cause they been doing this for 30 years 😡😡😡 More

by VWHALEN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Feb 02, 2026 -

Moss Bros. Chevrolet responded

We’re truly sorry for the long wait and that you felt dismissed during your visit. Your experience is not how we want anyone to feel, and we take your feedback very seriously. We’re reviewing this situation so it doesn’t happen again and would love the chance to make it right—please reach out to us directly at 951-485-3500.

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