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Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
450 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 450 reviews

January 31, 2026

The service from the employees was fine. What the big problem was, is the 3% credit charge. On a bill that is hundreds of dollars this comes out to a significant extra charge and a massive a More

by OC_Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember but he was friendly enough
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Feb 02, 2026 -

Moss Bros. Chevrolet responded

We appreciate you taking the time to leave a review. We’re sorry to hear the credit card fee caused frustration. This fee helps cover the cost of processing credit card transactions, and we understand it can be an inconvenience. We’ll certainly consider your feedback as we strive to improve our practices.

January 30, 2026

Have an appointment and still have to wait over 2 hours for a freaking oil change that’s ridiculous!!! Then you tell them something and they don’t believe you cause they been doing this for 30 years 😡😡😡 More

by VWHALEN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Feb 02, 2026 -

Moss Bros. Chevrolet responded

We’re truly sorry for the long wait and that you felt dismissed during your visit. Your experience is not how we want anyone to feel, and we take your feedback very seriously. We’re reviewing this situation so it doesn’t happen again and would love the chance to make it right—please reach out to us directly at 951-485-3500.

January 30, 2026

Alan made this such a great experience. Took my car in to get oil changed at the last minute. More

by LIZZY673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Feb 02, 2026 -

Moss Bros. Chevrolet responded

We’re thrilled to hear Alan provided great service! Thanks for sharing, and we’re happy we could help with your last-minute visit.

January 28, 2026

Great group of guys and gals here. Recommend Moss Bros Moreno Valley. Very professional and very respectful. More

by sweetw811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone that worked with me
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Jan 28, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re glad you felt well taken care of and look forward to seeing you again at Moss Bros Chevrolet in Moreno Valley.

January 28, 2026

Came in, addressed issue, vehicle still under warranty, they fixed issue with no BSing me. More

by EFRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
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Jan 28, 2026 -

Moss Bros. Chevrolet responded

Thank you for your feedback! We’re glad we could address your issue quickly and honestly while your vehicle was under warranty.

January 27, 2026

Took three days to get a diagnosis, and was very expensive quote for repair, I took it to another shop and spent half the money More

by rick_kampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Print
January 23, 2026

The service experience was exceptional, the service adviser was knowledgable and very helpful alway updated me on my vehicle More

by artwood3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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January 23, 2026

Great customer service. Timely service return. Happy with results. Coming back for 55k service soon. Thank you More

by Gsealey21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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January 23, 2026

The sales people were very professional and very friendly. It was a great experience. I would recommend this dealer to anyone. More

by rodneyrhett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian, Issaia,
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January 22, 2026

My experience at the dealer was great. Our salesman (Isaiah) was very helpful, knowledgeable, and professional. The visit met our expectations. More

by User-d8dac26b39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Print
Jan 22, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re glad Isaiah made your experience a great one.

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