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Moss Bros. Chevrolet

Moreno Valley, CA

4.1
443 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 443 reviews

January 06, 2026

The dealership was very helpful and honest. The entire experience was great from the online communication to the in person visit. The whole thing took less than 3 hours. I look forward to b More

by cocovidal1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Little Josh, finance department, sales manager
Jan 07, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars! We’re glad your experience was honest, efficient, and enjoyable from start to finish.

January 05, 2026

Buen servicio al cliente nos ayudaron mucho en el préstamo gracias al señor Pablo Gervacio se los recomiendo More

by JESUSFUENTES112283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Gervacio
Jan 07, 2026 -

Moss Bros. Chevrolet responded

¡Gracias por su reseña! Nos complace saber que Pablo hizo su experiencia fácil y satisfactoria.

January 01, 2026

I purchased the truck from this dealership in April 2025 and have only been able to drive it exactly 3986mi. Today is 1/1/2026. It spends more time getting fixed at the dealership than on the road. The serv More

by kentwetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Rayner
Jan 02, 2026 -

Moss Bros. Chevrolet responded

We understand how difficult this situation is and are sorry to hear about the repeated issues. Your concerns have been shared with our team.

January 01, 2026

Was helped by Alex on my visit. He made my car purchase process go by very smooth as he is very straightforward and patient. More

by edgarp11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 02, 2026 -

Moss Bros. Chevrolet responded

Thanks for sharing your experience! We’re thrilled Alex could provide a smooth and stress-free car purchase.

December 31, 2025

America from the service department provides over and beyond service I truly am happy every time I bring my vehicle because her relationship with the maintenance department respect her and it gives me co More

by Jaycontreras512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America
Jan 02, 2026 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We’re thrilled America and our Maintenance team make you feel confident your vehicle is in great hands.

December 31, 2025

I was originally told when I bought the car I would get a free oil change. I come in for service and I am told it only applies to new cars. I spoke to sales manager and he was able to get me employee discou More

by higdave79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
Jan 02, 2026 -

Moss Bros. Chevrolet responded

We’re very sorry to hear about your experience and understand your frustration. Please contact us at 951-485-3500 so we can review your concerns and work toward a solution.

December 30, 2025

They are there to work with you. Hassle free unlike most dealerships. Moss is worth the drive. More

by JDOZA82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Oley, Carlos Ceja, Jesse Meza
Dec 30, 2025 -

Moss Bros. Chevrolet responded

We appreciate your support! It’s wonderful to hear you had a stress-free experience with our team.

December 28, 2025

We have a perfect car buying experience with Efrain and Mark. They took amazing care of us from start to finish. 100% recommending Moss Bros to our family and friends. More

by BRIAN.VALENZUELA08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain , Mark
Dec 29, 2025 -

Moss Bros. Chevrolet responded

We appreciate the 5 stars! Efrain and Mark will be happy to hear they took great care of you from start to finish. Thank you for choosing Moss Bros!

December 27, 2025

My experience with Moss Bros Chevy was amazing, the entire staff that I encountered was welcoming and very kind. My salesperson Hector Vega was amazing from beginning to end. He was patient he listened More

by CLMILLAGE78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Vega
Dec 29, 2025 -

Moss Bros. Chevrolet responded

Thank you for the wonderful review! We’re thrilled to hear Hector Vega and our team made your experience amazing from start to finish.

December 26, 2025

Nice people and a clean dealership. However, after nearly four hours of negotiation, I shook the manager’s hand on what was clearly stated as the final out-the-door price. A handshake a More

by a.rodriguez.0189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex, sales manager, finances Rodriguez
Dec 26, 2025 -

Moss Bros. Chevrolet responded

Thank you for your honest feedback. We’re glad you found our team professional and our dealership welcoming, but we regret the frustration caused by the pricing change at signing. Clear communication is essential, and we acknowledge where the process fell short. Your comments have been shared with our management and finance teams to help prevent this from happening again.

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