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Moss Bros. Chevrolet
Moreno Valley, CA
444 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 444 reviews
December 26, 2025
Nice people and a clean dealership. However, after nearly four hours of negotiation, I shook the manager’s hand on what was clearly stated as the final out-the-door price. A handshake a However, after nearly four hours of negotiation, I shook the manager’s hand on what was clearly stated as the final out-the-door price. A handshake and verbal confirmation should mean the deal is done. When I went to sign the paperwork, the price had changed by $200 due to items being removed to “make the numbers work.” That should have been disclosed before the handshake, not after. Giving your word on a final price and then changing it at signing is unacceptable and reflects poor communication between management and finance. I don’t believe anyone was intentionally dishonest, but the process was frustrating and avoidable. The salesperson was solid and professional. More
by a.rodriguez.0189
Verified CustomerEmployees Worked With
Alex, sales manager, finances Rodriguez
December 24, 2025
super super excellent! exceptional service and treatment. superb craftsmanship and knowledge with troubleshooting my concerns of my vehicle's suspension. exceptional service and treatment. superb craftsmanship and knowledge with troubleshooting my concerns of my vehicle's suspension. More
by whatsisfais
Employees Worked With
Manuel
December 21, 2025
customer service after purchase was the worst experience i’ve ever had. Once Ive reached out after purchase i would never get call backs. i would call & text both sales person and sales manager and never g i’ve ever had. Once Ive reached out after purchase i would never get call backs. i would call & text both sales person and sales manager and never get a response back . i don’t think it clients responsibility to have to follow up and wait up to a week ,it wasn’t until i called asking to speak to general i got call back and even after then they not follow up . it took over 2 months to get my brakes fixed but only till i showed up with out appointment. i took so much time out of my day and had to get two uber rides due to this issue is anyone gonna refund me for those ? is there something i get for my inconvenience ? i would appreciate a call from GM about this More
by fuentesmiguel21
Employees Worked With
jesus & jesse
December 20, 2025
Mike ( Doc ) in the fleet dept. does an outstanding job and is very helpful and courteous. He is the reason I do business at Moss Bros Chevrolet in Moreno Valley does an outstanding job and is very helpful and courteous. He is the reason I do business at Moss Bros Chevrolet in Moreno Valley More
by Ray Goldsboro
Employees Worked With
Doc in Fleet
December 13, 2025
Sales agent they so good but the car that i buy i don't expect Car Mat not even one inside we ask David he said he will provide for us hope its true expect Car Mat not even one inside we ask David he said he will provide for us hope its true More
by Danny
Employees Worked With
David and Clarence
December 11, 2025
America is a great Service Advisor! My truck was in and out in no time, only thing I would ask is that the mechanics take a little more care when finishing the job as I got my truck bac My truck was in and out in no time, only thing I would ask is that the mechanics take a little more care when finishing the job as I got my truck back with greasy handprints on the door and hood. Other than that, GREAT job! More
by mynorb40
Employees Worked With
America
