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Moss Bros. Chevrolet

Moreno Valley, CA

4.1
443 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 443 reviews

December 24, 2025

super super excellent! exceptional service and treatment. superb craftsmanship and knowledge with troubleshooting my concerns of my vehicle's suspension. More

by whatsisfais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Dec 26, 2025 -

Moss Bros. Chevrolet responded

We’re grateful for your review! It’s great to hear our team delivered excellent workmanship and service.

December 21, 2025

customer service after purchase was the worst experience i’ve ever had. Once Ive reached out after purchase i would never get call backs. i would call & text both sales person and sales manager and never g More

by fuentesmiguel21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jesus & jesse
December 20, 2025

Mike ( Doc ) in the fleet dept. does an outstanding job and is very helpful and courteous. He is the reason I do business at Moss Bros Chevrolet in Moreno Valley More

by Ray Goldsboro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doc in Fleet
December 15, 2025

Great but quite expensive Everyone was helpful especially the assistant manager and staff driver tomorrow home More

by AGUIRREASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner
Dec 16, 2025 -

Moss Bros. Chevrolet responded

Thank you for sharing your experience! We’re happy our assistant manager and staff driver were able to help and get you home safely. We understand your concern about pricing and truly appreciate the feedback. We hope to have the opportunity to assist you again!

December 13, 2025

Sales agent they so good but the car that i buy i don't expect Car Mat not even one inside we ask David he said he will provide for us hope its true More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Clarence
Dec 15, 2025 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We appreciate your feedback and will follow up regarding the mats.

December 11, 2025

America is a great Service Advisor! My truck was in and out in no time, only thing I would ask is that the mechanics take a little more care when finishing the job as I got my truck bac More

by mynorb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America
Dec 11, 2025 -

Moss Bros. Chevrolet responded

Wonderful! We're glad America got your truck in and out quickly. We apologize for the lack of care regarding the handprints; we promise to improve our final detailing and cleanliness on every job.

December 11, 2025

Came in with a problem and left with a happy car , thank you Matt for the great work as well as the tech and overall staff. More

by rudy_garcia12
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 11, 2025 -

Moss Bros. Chevrolet responded

We appreciate the perfect rating! Our goal is always a happy car and a satisfied customer. Thanks for the kind words about the staff!

December 09, 2025

I had bad experience I felt discriminated Becouse a guy tell me they don’t do service on a old cars anymore just from 2015 up More

by Amaya912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan rayner
Dec 09, 2025 -

Moss Bros. Chevrolet responded

We are extremely sorry that our communication regarding our vehicle age policy led you to feel discriminated against. We apologize for the negative experience. We confirm that our service is limited to vehicles from 2015 and older. We regret being unable to assist with your service needs.

December 08, 2025

From the beginning the staff was very welcoming till the end of closing the deal. More

by JMARENVIRONMENTALINC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and Jesus.
Dec 08, 2025 -

Moss Bros. Chevrolet responded

We're delighted to hear our staff made you feel welcome and supported throughout the entire process! That's exactly the experience we aim to provide. Thank you for the feedback.

December 06, 2025

Fantastic job done on my engine replacement from the service department to the technician great service. More

by hydrocracker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner, Antonio Andrade-Ruiz
Dec 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for the five stars! We're thrilled to hear our service department and the technician handled your engine replacement job so smoothly. Your satisfaction is our top priority!

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