Moss Bros. Chevrolet

Was helped by Alex on my visit. He made my car purchase process go by very smooth as he is very straightforward and patient. He made my car purchase process go by very smooth as he is very straightforward and patient. More

America from the service department provides over and beyond service I truly am happy every time I bring my vehicle because her relationship with the maintenance department respect her and it gives me co beyond service I truly am happy every time I bring my vehicle because her relationship with the maintenance department respect her and it gives me comfort to know that my vehicle is always in good hands when issues come up. Big shout out to America and the Maintenance team. More

I was originally told when I bought the car I would get a free oil change. I come in for service and I am told it only applies to new cars. I spoke to sales manager and he was able to get me employee discou free oil change. I come in for service and I am told it only applies to new cars. I spoke to sales manager and he was able to get me employee discount and the guy that told me was no longer working there. I wonder why? Service was done within the estimated time. I was never explained the service or services needed. Customer service is dead in this dealership. Plus my oil gauge was never reset but the printout states it was done, falsifying documents. Makes me question the truthfulness of this dealership. Was my oil change and everything else done? More

They are there to work with you. Hassle free unlike most dealerships. Moss is worth the drive. Hassle free unlike most dealerships. Moss is worth the drive. More

We have a perfect car buying experience with Efrain and Mark. They took amazing care of us from start to finish. 100% recommending Moss Bros to our family and friends. Mark. They took amazing care of us from start to finish. 100% recommending Moss Bros to our family and friends. More

My experience with Moss Bros Chevy was amazing, the entire staff that I encountered was welcoming and very kind. My salesperson Hector Vega was amazing from beginning to end. He was patient he listened entire staff that I encountered was welcoming and very kind. My salesperson Hector Vega was amazing from beginning to end. He was patient he listened to my needs answered all my questions he was knowledgeable. When my purchase was complete I felt accomplished. Miss Bros Chevy Moreno Valley received 5 stars from start to finish More

Nice people and a clean dealership. However, after nearly four hours of negotiation, I shook the manager’s hand on what was clearly stated as the final out-the-door price. A handshake a However, after nearly four hours of negotiation, I shook the manager’s hand on what was clearly stated as the final out-the-door price. A handshake and verbal confirmation should mean the deal is done. When I went to sign the paperwork, the price had changed by $200 due to items being removed to “make the numbers work.” That should have been disclosed before the handshake, not after. Giving your word on a final price and then changing it at signing is unacceptable and reflects poor communication between management and finance. I don’t believe anyone was intentionally dishonest, but the process was frustrating and avoidable. The salesperson was solid and professional. More

super super excellent! exceptional service and treatment. superb craftsmanship and knowledge with troubleshooting my concerns of my vehicle's suspension. exceptional service and treatment. superb craftsmanship and knowledge with troubleshooting my concerns of my vehicle's suspension. More