Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Moss Bros. Chevrolet

Moreno Valley, CA

Overview
Reviews
Vehicles
4.1
450 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
Contact Dealership

12625 Auto Mall Dr

Moreno Valley, CA

92555

Directions

By Type

Showing 450 reviews

December 15, 2025

Great but quite expensive Everyone was helpful especially the assistant manager and staff driver tomorrow home More

by AGUIRREASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner
Print
Dec 16, 2025 -

Moss Bros. Chevrolet responded

Thank you for sharing your experience! We’re happy our assistant manager and staff driver were able to help and get you home safely. We understand your concern about pricing and truly appreciate the feedback. We hope to have the opportunity to assist you again!

December 13, 2025

Sales agent they so good but the car that i buy i don't expect Car Mat not even one inside we ask David he said he will provide for us hope its true More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Clarence
Print
Dec 15, 2025 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We appreciate your feedback and will follow up regarding the mats.

December 11, 2025

America is a great Service Advisor! My truck was in and out in no time, only thing I would ask is that the mechanics take a little more care when finishing the job as I got my truck bac More

by mynorb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America
Print
Dec 11, 2025 -

Moss Bros. Chevrolet responded

Wonderful! We're glad America got your truck in and out quickly. We apologize for the lack of care regarding the handprints; we promise to improve our final detailing and cleanliness on every job.

December 11, 2025

Came in with a problem and left with a happy car , thank you Matt for the great work as well as the tech and overall staff. More

by rudy_garcia12
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Dec 11, 2025 -

Moss Bros. Chevrolet responded

We appreciate the perfect rating! Our goal is always a happy car and a satisfied customer. Thanks for the kind words about the staff!

December 09, 2025

I had bad experience I felt discriminated Becouse a guy tell me they don’t do service on a old cars anymore just from 2015 up More

by Amaya912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan rayner
Print
Dec 09, 2025 -

Moss Bros. Chevrolet responded

We are extremely sorry that our communication regarding our vehicle age policy led you to feel discriminated against. We apologize for the negative experience. We confirm that our service is limited to vehicles from 2015 and older. We regret being unable to assist with your service needs.

December 08, 2025

From the beginning the staff was very welcoming till the end of closing the deal. More

by JMARENVIRONMENTALINC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and Jesus.
Print
Dec 08, 2025 -

Moss Bros. Chevrolet responded

We're delighted to hear our staff made you feel welcome and supported throughout the entire process! That's exactly the experience we aim to provide. Thank you for the feedback.

December 06, 2025

Fantastic job done on my engine replacement from the service department to the technician great service. More

by hydrocracker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner, Antonio Andrade-Ruiz
Print
Dec 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for the five stars! We're thrilled to hear our service department and the technician handled your engine replacement job so smoothly. Your satisfaction is our top priority!

December 06, 2025

This is the fourth pick up truck that I’ve purchased from Moss Brother Chevrolet of Moreno Valley. Sebastian was very helpful, considerate and understanding and is the type of associate you guys need more of More

by juarezgil951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Print
Dec 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for your loyalty! We deeply appreciate you choosing Moss Bros. Chevrolet for your fourth truck purchase. We are so proud to hear Sebastian provided you with such helpful, considerate, and understanding service!

December 01, 2025

They take great care of my vehicle. They also let me know if any additional maintenance is needed. More

by robertg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America( didn’t see her last name)
Print
Dec 01, 2025 -

Moss Bros. Chevrolet responded

That's our priority! We're glad we take great care of your vehicle and keep you informed about maintenance. Thank you for the 5 stars!

December 01, 2025

Customer service was horrible . From all employees in service area I left my car at. More

by KITTYYMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Print
Dec 01, 2025 -

Moss Bros. Chevrolet responded

We apologize for the poor experience with our service team. We are committed to retraining and correcting this failure immediately. Please give us a chance to earn back your trust.

1
...
7
8
9
...
45