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Moss Bros. Chevrolet

Moreno Valley, CA

4.1
444 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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12625 Auto Mall Dr

Moreno Valley, CA

92555

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Showing 444 reviews

November 19, 2025

So many varietie of vehicles to choose from, on another note not only the sales man but the manager helped me out thru out my process, the bang of the bell 🔔 was the best of all I love my 2500HD BISON ZR2 More

by victorrivera8092
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 20, 2025 -

Moss Bros. Chevrolet responded

Thank you for the awesome review! We're thrilled Isaiah and the manager helped you, and the bell was the best part! Enjoy that incredible 2500HD BISON ZR2 AEV!

November 17, 2025

I ended up driving here twice after being told they couldn't do a diagnostic on a Saturday. When I also couldn't get a ride home and my vehicle was going to be there for 24-48 hours, I left having had More

by MELANIEBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
Nov 20, 2025 -

Moss Bros. Chevrolet responded

We are truly sorry we failed to service your vehicle and lost your business to Riverside Chevrolet. The fact they resolved the issue instantly proves a massive error in our process. We apologize for the unnecessary diagnostic requirement.

November 14, 2025

I was treated like family and they worked so hard to make sure I left with a car that same day.I have already recommended moss, brothers and Sebastian.In particular , 23 people moss brothers will be my deale More

by charitied395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Amador, Mickey
Nov 14, 2025 -

Moss Bros. Chevrolet responded

Thank you for this incredible review! We're thrilled you felt treated like family and left with your car that day. We appreciate your loyalty and high praise for Sebastian!

November 13, 2025

Extremely bad service. Very disappointed and very frustrated .. communication is very poor.. management is no help. … More

by debbie.mora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management
Nov 14, 2025 -

Moss Bros. Chevrolet responded

We are truly sorry for your experience. We take issues with communication and service seriously and are addressing this right away. Thank you for bringing this to our attention.

November 12, 2025

I was i and out in less that 2 hours. I thought that it would take 4 hours. More

by johnramming1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Nov 14, 2025 -

Moss Bros. Chevrolet responded

We love hearing this! Our team works hard to make the process efficient. Thank you for your 5-star review!

November 12, 2025

Hands down to Abel, Efrain and Edgar. They went above and beyond. Their customer service, integrity and transparency were the biggest wins! Thanks to them my family and I walked away with More

by KARENTORRES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Gaeta
Nov 14, 2025 -

Moss Bros. Chevrolet responded

Wow, thank you! We are thrilled to celebrate Abel, Efrain, and Edgar for their outstanding service, integrity, and transparency. Congratulations on your beautiful green 2026 Stingray!

November 11, 2025

Alan the service advisor was super nice and helpful but just wanted him to call me back more when my corvette needed to stay longer. It was supposed to only take 3 days but it took 2 weeks. Everytime my co More

by rafaelwilliford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner Lisa
Nov 14, 2025 -

Moss Bros. Chevrolet responded

We appreciate the 3 stars and the praise for Alan! We apologize your Corvette service took two weeks. Your feedback on needing more Corvette mechanics, especially for C8s, is extremely valuable and noted for improvement.

November 10, 2025

Jesse was really helpful, made the experience smooth and answered all my questions, Esteban was the closer of the deal and worked hard, I felt comfortable, they were professional and understanding. I wish t More

by The Cowart's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Meza
Nov 14, 2025 -

Moss Bros. Chevrolet responded

Thank you for the excellent 5-star feedback! We're proud of Jesse and Esteban. Drive safely and thank you for the referral!

November 09, 2025

Upon arrival for Service I waited outside as I’m use to at other dealers, I walked in and no greet or what can help you with? I had to excuse a personal conversation to acknowledge my appointment . No hu More

by CYNTHIAB1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Nov 10, 2025 -

Moss Bros. Chevrolet responded

We sincerely apologize for the lack of acknowledgment and greeting upon your arrival. That is unacceptable. We regret that we failed to provide a proper 'human connection' and will address this immediately with our team.

November 09, 2025

America was so professional and everything she had quoted me on was on point, down to the approximate time my vehicle would be ready. Had a good experience. More

by JOSIEDLC_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America Enriquez
Nov 10, 2025 -

Moss Bros. Chevrolet responded

We're delighted to hear America's professionalism and accuracy were on point! Thank you for the 5 stars and for sharing your good experience.

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