Moss Bros. Chevrolet

At all costs avoid this dealership They have no problem straight lying to your face. They disrespect minorities. They have no respect for honesty and no integrity. I bought my chevy cru They have no problem straight lying to your face. They disrespect minorities. They have no respect for honesty and no integrity. I bought my chevy cruze there. I test drove one model and after 6 hours of back and forth with the finance...(we went in with a preapproved loan from credit union) &(credit score of 720) they bring out the lower model. They took out the spare tire. No c.d player ...oh I don't need one I have syris lie. I dont need a spare I have lifetime roadside assistance..lie. I have to buy lowjack and the environmental protection cause it's already on the car...lie they called me two weeks later saying they need to reapply. They sold me a $3,000 warranty that they refuse to give me paperwork they still won't have no paperwork on it they said that Chevy's warranty didn't cover anything but in fact Chevy's warranty is comprehensive the salesperson Raj was incredibly disrespectful to Native Americans they had a family that came in and they were paying cash for a car he continually made jokes to us which was super uncomfortable to ask to stop but also to his co-workers who did laugh like it was the normal thing for them to just be disrespectful to minorities calling them stupid for paying cash saying how ignorant they are and that he feels sorry for them More

great service I just want to take the time to say how great the customer service was. Was really pleased with everything. I will definitely recommend this place to I just want to take the time to say how great the customer service was. Was really pleased with everything. I will definitely recommend this place to my friend and family. More

Thumbs Up Jason gave exceptional service in handling my Check Engine Light problem. The courtesy ride to and from home was greatly appreciated as a convenient s Jason gave exceptional service in handling my Check Engine Light problem. The courtesy ride to and from home was greatly appreciated as a convenient service. More

Don't Trust Them (Moss Bros Toyota) If you are looking for a dealership to purchase a car, Moss Bros. Toyota Moreno Valley is not the place. First and foremost the salesmen lie to their If you are looking for a dealership to purchase a car, Moss Bros. Toyota Moreno Valley is not the place. First and foremost the salesmen lie to their customers in order to get a sale. Their most famous lie is that if you purchase a car from them you will get lifetime free oil changes. Absolutely not true! Also, I found out that I was over charged for my car which probably covers the cost of the oil changes. Not only that, their attitudes suck! Talk about miserable service workers. My latest experience was that I went in to get an oil change and was turned away because I did not get the recommended service from them the last time I got an oil change. Went to get an oil change somewhere else and was told that who ever did my last oil change stripped my oil pan. WOW! Went back to dealership to have them inspect. No inspection. I was told that it was going to cost me $880 for a new oil pan. This is the worst dealership I have ever done business with. More

I always have excellent service at this great dealership. My service appt. was handled professionally, expeditiously and very courteously. All employees including Amir Ali, Joanie Sanchez, Alex were eager to My service appt. was handled professionally, expeditiously and very courteously. All employees including Amir Ali, Joanie Sanchez, Alex were eager to assist in every way to be sure I was well taken care of. More

Great Very helpful. They were able to find the car similar to my needs while still keeping me in my own budget. They were quick and i was able to still go t Very helpful. They were able to find the car similar to my needs while still keeping me in my own budget. They were quick and i was able to still go to work. More

Fine for an oil change. Greeted at service bay promptly. Actual work took a little longer than I thought it would. Not too bad for an oil change. Would definitely go back he Greeted at service bay promptly. Actual work took a little longer than I thought it would. Not too bad for an oil change. Would definitely go back here again. More

Truck Safety Recall Your service representative did an excellent job taking care of me and my truck. It included a safety recall and refilling exhaust fluid for my Diese Your service representative did an excellent job taking care of me and my truck. It included a safety recall and refilling exhaust fluid for my Diesel engine. More

Not really happy Salesperson don't know how to answer a simple question......they make me back to the dealer for nothing i just heard all the time...oh i don't know ab Salesperson don't know how to answer a simple question......they make me back to the dealer for nothing i just heard all the time...oh i don't know about this and they said i call you back but never did More

Oil change Thank you for such quick service. I got an oil change, routine maintenance, new wiper blades and a recall done. Everything was done in a timely fashio Thank you for such quick service. I got an oil change, routine maintenance, new wiper blades and a recall done. Everything was done in a timely fashion. More