Moss Bros. Chevrolet

Always good service It starts with my service agent, Jon Pena ????always top notch and keep me informed about all service done on my car. The greatness part is his loyalt It starts with my service agent, Jon Pena ????always top notch and keep me informed about all service done on my car. The greatness part is his loyalty to his customers. Knows us by name! More

Easy, fast, friendly Normally buying a car is a grueling experience buy this was the most pleasant car-buying experience we've ever had. We walked in knowing exactly what Normally buying a car is a grueling experience buy this was the most pleasant car-buying experience we've ever had. We walked in knowing exactly what we wanted and we got what we wanted. More

Service Appointment The service line was quickly checked in and I was shown to the waiting area, as I did not need the shuttle. I did notice those waiting for the shuttle The service line was quickly checked in and I was shown to the waiting area, as I did not need the shuttle. I did notice those waiting for the shuttle were promptly escorted out with their drivers. This was a regular maintenance for my vehicle ( I have to say I love my Trax!) and it was finished faster than I expected. More

My awesome experience Going to purchase my car I had a great experience. I went in and I got what I wanted with out feeling stressed out or pressured. It was a great experi Going to purchase my car I had a great experience. I went in and I got what I wanted with out feeling stressed out or pressured. It was a great experience especially for buying my first car. Everyone who helped me out was amazing, friendly, funny and extremely helpful. Especially moe and the finance guy but I don't remember moe's last name and the finance guys name.. More

very friendly and they listen didn't pushed, they listened to us, we came in to see the Malibu. But they didn't wow us, so we look at the chef truck just what my husband want it. didn't pushed, they listened to us, we came in to see the Malibu. But they didn't wow us, so we look at the chef truck just what my husband want it. More

high roller treatment even when purchased inexpensive car This is my second purchase from this dealer. Once you are an owner they really do treat you like a VIP, even family. I purchased this second car becau This is my second purchase from this dealer. Once you are an owner they really do treat you like a VIP, even family. I purchased this second car because they let us in on their preferred deals first before the general public. More

Exceptional service I arrived at the service dept and was greeted in a friendly manner. All my information was taken, shuttle service available to me until my cars servic I arrived at the service dept and was greeted in a friendly manner. All my information was taken, shuttle service available to me until my cars service was completed. The service was exceptional, timely, courteous, friendly, overall Excellent. Thank you More

Awesome service Great job everything was quick and painless jon pena was awesome...i took my truck in and he wasnt pushy and his reasoning for getting services where Great job everything was quick and painless jon pena was awesome...i took my truck in and he wasnt pushy and his reasoning for getting services where spot on he really knows his craft More

Employee attitude not very pleasant Called in, service department told me to bring the car in. When came, service department said I did not make appointment. Service department attitu Called in, service department told me to bring the car in. When came, service department said I did not make appointment. Service department attitude is not quite friendly. After service was complete,the car was not washed, wiped or vacuum At all. More

Worst experience ever the service mgr. Steve King Is rude Steve King the service manager gave me lame excuses why my 2015 Suburban had the issues it had and he was refusing to help because I spoke up to what Steve King the service manager gave me lame excuses why my 2015 Suburban had the issues it had and he was refusing to help because I spoke up to what I believed ... He wanted to turn my service away and was not going to fix the problem... He's rude and he's definitely should not be leading a team of employees with that attitude and customer service .... He's definitely not leadership material... Very unpleasant visit for being the first time I service my new vehicle with the issues it had. I feel unsafe in the vehicle and I would never buy another Chevy from this dealership again just because of the way I was treated by the service leadership team.... There's more to the story to why I was treated that way but I would rather leave those comments to myself and I will escalate this to higher authority. More