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Moss Bros. Chevrolet - Service Center

Moreno Valley, CA

4.4
163 Reviews
Call Service Center (855) 777-2778

163 Reviews of Moss Bros. Chevrolet - Service Center

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September 13, 2025

I took my car in to get my tires rotated and an oil change picked up my car got home and the light on my dash is still on called back to the service center and course everything always goes to voicemai More

by SALGEO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
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September 12, 2025

Great customer service and communication. All my questions were answered. Easy to set up appointment. More

by ramosrichard1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
America Enrique
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September 12, 2025

Moss bros singlehandedly destroyed my engine by breaking a spark plug with an impact gun into my engines cylinder. Now they refuse to take accountability. So now I'm filling complaints with every state and More

by Richard Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael sanders, Christian pinaglia, dave olney
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September 11, 2025

Everything went great. They took care of everything and made the whole process easy and smooth. More

by BigMark23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
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Sep 11, 2025 -

Moss Bros. Chevrolet responded

That's wonderful to hear! We really appreciate you taking the time to share your experience. It means a lot to our team that we were able to make the process easy and smooth for you.

September 11, 2025

Good customer service, Carlos is the best service advisor ever!!!! I only bring my car here to get serviced. More

by VEROMAGANA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
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Sep 11, 2025 -

Moss Bros. Chevrolet responded

Thanks for the great feedback! It's fantastic to know that Carlos is providing you with the best service. We really appreciate your loyalty and look forward to your next visit.

September 08, 2025

They didn’t reset my oil indicator. I figured it out a week later so now it isn’t accurate. They also must have been looking for something in my glove box and left my charger cables han More

by laura_ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Nodal
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Sep 09, 2025 -

Moss Bros. Chevrolet responded

Thanks for your feedback. We're sorry to hear about the oil indicator and the issue with your glove box. We take this seriously and have passed your comments along to our management team to ensure our processes are followed correctly so this doesn't happen again.

September 05, 2025

I have purchased most of my vehicles from this dealership. What's made me return is simple; good overall staff and very convenient from home for all the necessary maintenance. Highly recommend! More

by ALBERTC.B00ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sperriko
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Sep 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for your loyalty and the great review! We're so glad our staff and convenient location have kept you coming back.

September 04, 2025

I’m not happy with it because they left oil all over the motor they not clean it , until I saw it and told them and this is the second time 😞 More

by Nemontoya03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
America
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Sep 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for your feedback. We sincerely apologize for the issues you experienced with your recent service visit and for the lack of attention to detail. We understand your frustration and are addressing this with our service team to ensure it does not happen again.

September 03, 2025

This dealership is great. Always can fit us in and let’s us know what is best for our cars. More

by s.uni.m
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Sep 08, 2025 -

Moss Bros. Chevrolet responded

Thank you for the 5-star review! We're so glad to hear that we can always get you in and that you trust us to take great care of your vehicles. We truly appreciate your business.

September 01, 2025

The technician in charge of my suburban went above and beyond to help me that day More

by ovaipulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner
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Sep 02, 2025 -

Moss Bros. Chevrolet responded

Thank you for the 5 stars!

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