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Moss Bros. Chevrolet - Service Center

Moreno Valley, CA

4.5
150 Reviews

150 Reviews of Moss Bros. Chevrolet - Service Center

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August 03, 2025

Great customer service. I loved the video included to show underneath my car. Easy to understand! Thank you! More

by greenmoney3284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos cega
July 10, 2025

I always take my vehicle here for service. I trust their work and they keep me informed of needed maintenance. More

by robertg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Nodal
July 04, 2025

Great service. from the next day appoint setting by the customer rep. To the service rep who helped me. The shuttle ride home was excellent as well as the drop off. More

by Dhunter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
June 27, 2025

WORST DEALERSHIP TO GO TO. Do not recommend this place what so ever and in the service department WORST REP IS AMERICA. she don’t explain anything correctly. And left me out wi More

by Yoursoulsserenity24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AMÉRICA . Worse rep there
Jun 30, 2025 -

Moss Bros. Chevrolet responded

We're sorry to hear that you had a poor experience with our location. We ask if you could please give our service director, Christian Pinaglia a call at 951-485-3500 x3279 with your feedback, and they will be able to address any issues from your visit. We appreciate your business, and we want to make sure our customers are receiving the 5 star quality service we expect to give. Thank you, and we hope to hear back from you soon.

May 04, 2025

Thank you for the unconditional auto services for my vehicle. Representative Carlos that works in this department is very professional and helpful. He will make sure you are satisfied and that whateve More

by Jddavila31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ceja
April 13, 2025

Moss Bros Chevrolet customer service was excellent with the entire crew service I received before and on that day of service! More

by jimzpj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rayner and others who greeted us when we pulled in for service
December 28, 2024

We waited while the service was done and it did not take very long. The battery in my key fob was also replaced. More

by pataruther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young lady, don't know name
December 03, 2024

I had an appointment in a Friday at 815am and my car was not checked until the following Friday. My car sat at the dealer a week for no reason. Then I go to pay with a 100 credit voucher they issue your ac More

by famurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rigo in service department
Dec 03, 2024 -

Moss Bros. Chevrolet responded

Hello, We're sorry to hear that you are having issues with your credit voucher at our Chevrolet location. We ask that you please give our General Manager Dave a call so we can take care of the issues from your latest visit. We hope to hear back from you soon at 951-485-3500 x3122 so we can make this right. Thank you.

October 30, 2024

Jeremy was very helpful in service and did everything he could to make sure my vehicle was repaired properly. More

by Msunshine19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 10, 2024

I made my appointment online and was easy showed up they took my truck quick and was done in couple hours More

by donwitty89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Hernandez
Sep 09, 2024 -

Moss Bros. Chevrolet responded

Thank you, we're happy to help! Please let us know if there is anything we can help with in the future. We appreciate your business !

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